全业务时代新疆移动集团客户业务研究

发布时间：2018-01-17 13:32

本文关键词：全业务时代新疆移动集团客户业务研究　出处：《南京邮电大学》2014年硕士论文　论文类型：学位论文

【摘要】：中国移动已迈入全业务运营时代，随着中国移动全业务运营的不断完善，城域传送网路也向着多元化发展，，接入层所面对的需求也发生了巨大的变化，除了要满足基站接入的各种场景之外，还要考虑其他各类业务的接入。在这些新增的业务中，集团客户业务是公司主要拓展业务之一。集团客户的业务类型丰富，主要以专线为主，在此基础上拓展了各种应用，这些应用对接入承载突出了不同的功能和性能要求，因此需要针对不同的业务及应用、不用的功能和性能要求提出相应的接入及承载解决方案，以确保集团客户业务的正常使用。本文首先简单的介绍城域网相关知识,之后从集团客户业务分析、接入技术分析及集团客户业务场景技术方案选择等角度，首先通过对业务特点的分析，并将其进行分类，有效地归并了市场中存在的和将来发展的令人眼花缭乱的业务，进一步深化了对各类业务的理解，把握各类业务的本质特点；接下来通过对相关技术的介绍，结合业务类型，可以明确清晰的定位各类技术所适合的业务场景，对接入及承载网络的介绍，脱开了对业务接入的局部关注，从整体上来理解对业务的承载平台；再依据典型业务场景，结合接入技术，以主推方案、备选方案、原则不选的形式形成了新疆移动集团客户业务典型接入场景的接入技术方案；最后对新疆移动集客支持服务内容及现状进行分析介绍。只有将业务、技术、网络三者有机的结合才能发挥各种结束的最大优势、建设更加完善的网络，为客户提供更好的服务。
[Abstract]:China Mobile has entered the era of full-service operation. With the continuous improvement of China Mobile's full-service operation, the metropolitan area transport network has also become diversified, and the needs of access layer have changed greatly. In addition to the various scenarios to meet the base station access, other types of services must be considered. In these new services. Group customer business is one of the main business expansion of the company. Group customers are rich in business types, mainly dedicated lines, on the basis of the expansion of a variety of applications. These applications highlight different functions and performance requirements for access load, so it is necessary to put forward corresponding solutions for different services and applications, not required functions and performance requirements. To ensure the normal use of group customer business. This paper briefly introduces the related knowledge of metropolitan area network (man), and then analyzes the characteristics of business from the perspective of group customer service analysis, access technology analysis and technical scenario selection of group customer business scenario. And classifies it, effectively merges the dazzling business which exists in the market and the future development, further deepens the understanding to each kind of business, grasps each kind of business essential characteristic; Then through the introduction of related technologies, combined with the business types, we can clearly locate the business scenarios suitable for all kinds of technologies, and introduce the access and carrying network, and get rid of the partial attention to the service access. From the overall understanding of the service bearing platform; Then according to the typical service scenario, combined with the access technology, the paper forms the access technology scheme of the typical access scenario of the customer service of Xinjiang Mobile Group in the form of main push scheme, alternative scheme and principle non-selection. Finally, the content and current situation of Xinjiang Mobile's guest support service are analyzed and introduced. Only the combination of business, technology and network can give play to the biggest advantages of all kinds of end, and build a more perfect network. Provide better service to customers.
【学位授予单位】：南京邮电大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F626

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