互联网企业知识型员工工作压力对工作投入影响研究

发布时间：2018-02-27 10:23

本文关键词： 互联网企业知识型员工工作压力自我效能感工作投入　出处：《首都经济贸易大学》2017年硕士论文　论文类型：学位论文

【摘要】：伴随着越来越多职场白领过劳死的新闻报道,企业员工压力问题日益引起广泛关注。在曝出的新闻中,互联网企业员工过劳死的新闻尤其引人注目,随着信息化社会发展,技术更新迭代加快,互联网企业的竞争优势主要内化于其知识型员工,技术密集,知识密集的特点使员工处在快节奏、高负荷、强压力的环境中。大量研究显示,压力过大不仅严重有损员工的身心健康,引起身体疲惫、焦虑、抑郁症、过劳死等生理危害,也对组织有很大消极影响,引发员工高离职率、缺勤率、职业倦怠,工作不投入等现象,严重影响企业发展。工作投入作为当前组织行为学、职业健康心理学,积极心理学共同关注的热点领域,反映了员工工作情绪和行为积极的一种状态。如何促进员工心理和行为持续保持积极状态,根据不同的工作压力环境,从组织和个体两方面改善员工工作投入是学界和企业实践共同关注的热点。本文参考国内外已有的相关理论,通过实证分析研究互联网企业知识型员工工作压力与工作投入的关系,以自我效能感为调节变量扩充对该领域的研究。研究发现:(1)工作压力与工作投入之间呈显著负相关关系;(2)自我效能感在工作压力与工作投入之间的关系中起到正向调节作用;(3)员工的个体属性差异会导致其工作压力的感知、工作投入程度的不同以及自我效能感的不同。依照研究结论,本文最后为企业管理者们提出了对应的建议,并指出本研究存在的局限性,希望能为后续学术研究和企业实践提供参考。
[Abstract]:Along with more and more news reports of white-collar overwork in the workplace, the problem of employee stress in enterprises is attracting more and more attention. Among the news exposed, the news of overwork death of Internet enterprise employees is particularly noticeable, with the development of information society, With the rapid iteration of technology renewal, the competitive advantage of Internet enterprises is mainly internalized in their knowledge workers. The characteristics of technology intensive and knowledge intensive make employees in a fast-paced, high-load and high-pressure environment. A large number of studies show that, Excessive stress not only seriously damages the physical and mental health of employees, causing physical exhaustion, anxiety, depression, overwork and other physiological hazards, but also has a great negative impact on the organization, causing high turnover rate, absenteeism rate, and job burnout. Work involvement is a hot area of organizational behavior, occupational health psychology and positive psychology, which seriously affects the development of enterprises. It reflects the positive state of the employee's work emotion and behavior. How to promote the employee's psychology and behavior to maintain the positive state continuously, according to the different work stress environment, It is a common concern of academic circles and enterprise practice to improve the employee's work investment in both organizational and individual aspects. This paper refers to the existing relevant theories at home and abroad. Through empirical analysis, this paper studies the relationship between work stress and job engagement of knowledge workers in Internet enterprises. A study on the expansion of Self-efficacy as a regulating variable. The study found that there is a significant negative correlation between work stress and work engagement. (2) Self-efficacy plays a positive role in the relationship between work stress and work engagement. The individual attribute difference of the employee will lead to the perception of the work stress. According to the conclusion of the study, this paper puts forward the corresponding suggestions for enterprise managers, and points out the limitations of this study. Hope to provide reference for the follow-up academic research and enterprise practice.
【学位授予单位】：首都经济贸易大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F49

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