基于MPP数据库的自助报表质量改进项目研究

发布时间：2018-03-14 07:40

本文选题：质量管理　切入点：质量改进　出处：《电子科技大学》2017年硕士论文　论文类型：学位论文

【摘要】：在互联网快速发展的今天,企业对数据需求越来越迫切,能有效掌握数据、分析数据、运用数据也是每个企业的刚需。四川移动公司自1999年成立以来,经过多年来的发展,规模不断发展壮大,当前用户数、设备数、光缆长度等都位居省内运营商首位,其各类业务数据量也是海量剧增,如何有效的用好数据,发展市场是公司的关键。如今公司为了能更好更快的进行数据分析,引入了MPP数据库,依托MPP数据库的高性能,建立了自助报表。使数据分析、数据呈现、数据提取更加灵活,是四川移动公司市场人员掌握市场动向的有力分析工具。四川移动公司高度重视产品的质量管理,公司上下长期开展全员质量管理活动。本论文在基于MPP数据库的自助报表质量改进项目的背景下,从理论和项目具体角度出发,展开质量改进的深入研究。论文首先对自助报表的产生、发展、企业的意义价值进行阐述,接着介绍了相关项目管理的理论,包括质量管理的方法与工具、质量改进的PDCA循环。在理论的基础上再过渡到项目的基本情况介绍,然后结合公司的发展战略和用户的使用调研情况,提出目前自助报表的质量现状和存在的问题,并通过排列分析确定实际生产中的主要质量问题。通过原因分析逐一对质量问题进行层层分析,并提出应对措施。通过该项目的实施,自助报表的指标提升效果显著。项目管理活动让企业更多的人参与到质量改进中来,提升产品质量的同时,也强化了员工的质量意识。对个人业务水平、公司团队建设等方面也产生了深远的影响,从而更好的推动公司系统建设更好更快的发展。
[Abstract]:With the rapid development of the Internet, enterprises need more and more data. It is also the rigid demand of every enterprise to effectively grasp, analyze and use data. Sichuan Mobile Company has been developed for many years since its establishment in 1999. The current number of users, the number of equipment, the length of optical fiber cable and so on are among the most important operators in the province, and the amount of data of all kinds of services is also increasing dramatically, so how to make good use of the data effectively, The development of the market is the key to the company. In order to do data analysis better and faster, the company has introduced the MPP database, relying on the high performance of the MPP database, set up self-help report form, make the data analysis, data presentation, data extraction more flexible, Sichuan Mobile Corporation is a powerful analysis tool for market personnel to grasp market trends. Sichuan Mobile Company attaches great importance to the quality management of products. Under the background of the self-help report quality improvement project based on MPP database, this paper starts from the theory and project specific angle. Firstly, the paper expounds the generation, development and significance value of self-service report forms, and then introduces the theory of project management, including the methods and tools of quality management. The PDCA cycle of quality improvement. Based on the theory, the paper makes a transition to the basic situation of the project, and then combines the development strategy of the company and the usage investigation of the users, and puts forward the quality status and existing problems of the self-service report form at present. The main quality problems in actual production are determined by arrangement analysis. The quality problems are analyzed layer by layer through cause analysis, and the corresponding measures are put forward. Project management activities enable more people to participate in the quality improvement, improve the quality of products, but also strengthen the quality awareness of employees. Company team construction and other aspects also have a profound impact, so as to better promote the company system construction better and faster development.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F626;TP311.13

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