某部系列软件工程项目的质量成本控制研究
发布时间：2018-11-18 13:39
【摘要】：本文以某部系列化软件工程项目为研究对象,重点阐述了质量成本控制理论在软件项目中的应用研究过程。文章从质量成本理论中最基本的质量成本构成概念出发,通过比对质量成本构成概念中的成本项基本定义与软件实施过程中的过程项定义,将软件实施过程中产生的成本纳入到了质量成本分析的理论体系之内,进而通过对财务数据的分析,对在软件实施过程中,可能对质量成本产生影响的过程项提出了问题假设,认为这些问题导致了质量成本的上升。再通过对这些问题的进一步论证,证明问题的影响程度,并针对这些问题给出了解决建议。在研究过程中,笔者首先通过理论研究方法,对质量成本理论的发展情况进行了综述性研究。通过研究给出了质量成本构成的基本概念,和对质量优化理论的相关介绍。这些理论是进行软件项目质量成本优化的基础。在理论基础上,笔者为了解决本次研究对象的财务分析缺乏有效的可供参考的理论框架问题,自行通过比对质量成本构成中成本项的基本定义与软件工程过程项的行为定义,将两种理论统一在一个理论框架中,搭建了质量成本构成理论在软件项目领域应用的理论框架基础。在这个理论框架上,笔者以科学的态度,从数据获取途径、研究方法等方面对项目财务数据进行了统计分析。基于统计分析的基础,笔者定位到在本项目软件实施过程中,预防成本、鉴定成本与故障成本的比例关系存在较为严重的问题,其中内外部故障成本占到了整体质量成本比例的54%以上。并基于质量成本分析,通过逆向推导,定位到了在软件实施过程中,造成故障成本过高的原因。为了证明这些问题的真实性,笔者通过问卷调查的方式,对这些问题进行了更加细致的研究调查。通过统计分析问卷调查的结果数据,笔者证明了之前提出的导致故障成本上升的8个问题是真实存在的。在问题定位的基础上,笔者针对性的给出了解决建议。以上所述构成了本次论文研究的全部内容。本次论文工作的创新意义在于质量成本优化理论在软件项目实施过程的应用探索研究。另外,在财务分析中使用的成本分类归集方法,借助软件工程理论以及问卷调查对问题进行分析定位的方法和最后使用质量成本优化理论指导软件过程改进的思路,都可以为其他遇到类似问题的研究者提供有效参考。
[Abstract]:In this paper, a series of software engineering projects are taken as the research object, and the research process of the application of quality cost control theory in software projects is expounded. Starting from the most basic concept of quality cost constitution in quality cost theory, this paper compares the basic definition of cost term in the concept of quality cost composition with the definition of process item in software implementation. The cost generated in the process of software implementation is brought into the theoretical system of quality cost analysis, and then, through the analysis of financial data, the problem hypothesis is put forward for the process item that may have an impact on quality cost in the process of software implementation. These problems are thought to have led to an increase in quality costs. Through further argumentation of these problems, the influence degree of these problems is proved, and some suggestions are given to solve these problems. In the course of the research, the author firstly summarizes the development of the quality cost theory through the theoretical research method. The basic concept of quality cost composition and the related introduction of quality optimization theory are given. These theories are the basis of software project quality cost optimization. On the basis of theory, in order to solve the problem that the financial analysis of this research object is lack of effective theoretical framework for reference, the author compares the basic definition of cost term in the construction of quality cost with the behavior definition of software engineering process item by comparing the basic definition of cost term and the behavior definition of software engineering process item. The two theories are unified in a single theoretical framework, and the theoretical framework for the application of the quality cost constitution theory in the field of software projects is set up. In this theoretical framework, the author carries on the statistical analysis to the project financial data from the data acquisition way, the research method and so on with the scientific attitude. Based on the statistical analysis, the author points out that in the process of implementing the software of this project, there are serious problems in the proportion of prevention cost, appraisal cost and fault cost. The internal and external fault cost accounted for more than 54% of the overall quality cost. Based on the analysis of quality cost, the reason of high fault cost in the process of software implementation is pointed out by reverse derivation. In order to prove the authenticity of these questions, the author conducted a more detailed investigation on these questions by questionnaire. Through the statistical analysis of the results of the questionnaire, the author proves that the eight problems that lead to the rise of the fault cost are real. On the basis of problem orientation, the author gives some suggestions to solve the problem. All the above constitute the whole content of this paper. The innovative significance of this paper lies in the exploration and research of the application of quality cost optimization theory in the process of software project implementation. In addition, the cost classification and aggregation method used in financial analysis, with the help of software engineering theory and questionnaire survey to analyze and locate the problem and finally use the quality cost optimization theory to guide the software process improvement ideas. Can provide effective reference for other researchers who encounter similar problems.
【学位授予单位】：中国科学院大学(中国科学院工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F49;F275
本文编号：2340176
[Abstract]:In this paper, a series of software engineering projects are taken as the research object, and the research process of the application of quality cost control theory in software projects is expounded. Starting from the most basic concept of quality cost constitution in quality cost theory, this paper compares the basic definition of cost term in the concept of quality cost composition with the definition of process item in software implementation. The cost generated in the process of software implementation is brought into the theoretical system of quality cost analysis, and then, through the analysis of financial data, the problem hypothesis is put forward for the process item that may have an impact on quality cost in the process of software implementation. These problems are thought to have led to an increase in quality costs. Through further argumentation of these problems, the influence degree of these problems is proved, and some suggestions are given to solve these problems. In the course of the research, the author firstly summarizes the development of the quality cost theory through the theoretical research method. The basic concept of quality cost composition and the related introduction of quality optimization theory are given. These theories are the basis of software project quality cost optimization. On the basis of theory, in order to solve the problem that the financial analysis of this research object is lack of effective theoretical framework for reference, the author compares the basic definition of cost term in the construction of quality cost with the behavior definition of software engineering process item by comparing the basic definition of cost term and the behavior definition of software engineering process item. The two theories are unified in a single theoretical framework, and the theoretical framework for the application of the quality cost constitution theory in the field of software projects is set up. In this theoretical framework, the author carries on the statistical analysis to the project financial data from the data acquisition way, the research method and so on with the scientific attitude. Based on the statistical analysis, the author points out that in the process of implementing the software of this project, there are serious problems in the proportion of prevention cost, appraisal cost and fault cost. The internal and external fault cost accounted for more than 54% of the overall quality cost. Based on the analysis of quality cost, the reason of high fault cost in the process of software implementation is pointed out by reverse derivation. In order to prove the authenticity of these questions, the author conducted a more detailed investigation on these questions by questionnaire. Through the statistical analysis of the results of the questionnaire, the author proves that the eight problems that lead to the rise of the fault cost are real. On the basis of problem orientation, the author gives some suggestions to solve the problem. All the above constitute the whole content of this paper. The innovative significance of this paper lies in the exploration and research of the application of quality cost optimization theory in the process of software project implementation. In addition, the cost classification and aggregation method used in financial analysis, with the help of software engineering theory and questionnaire survey to analyze and locate the problem and finally use the quality cost optimization theory to guide the software process improvement ideas. Can provide effective reference for other researchers who encounter similar problems.
【学位授予单位】：中国科学院大学(中国科学院工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F49;F275
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