中小型IT企业技术骨干成功转型管理者的素质模型研究

发布时间：2019-03-20 18:00

【摘要】：本文首先介绍素质模型研究相关理论,包括国内外关于素质模型领域的研究成果。第二部分以中小型IT企业为例,采用文献研究法、BEI行为事件访谈法、问卷调查法、专家意见法综合性的研究方法,来构建中小型IT企业技术骨干成功转型管理者的素质模型;并将该素质模型应用到IT企业技术骨干提升管理能力的整个培训过程中,希望解决IT企业技术骨干从“技术”到“管理”角色转变过程中遇到的困难,使他们尽快适应全新的管理工作,完成从“技术”到“管理”角色的成功转变,以期对其它同行IT企业的技术员转型管理者提供适当的鉴见。本论文共分为七部分:第一部分为引言。包括研究背景分析、研究内容、研究思路、研究方法、研究目的。第二部分为文献综述以及胜任力模型相关的理论。文献综述回顾了国内外学者对胜任力模型相关理论,另外综述了国内对于素质模型的研究概况,在回顾文献的基础上展开本文研究。第三部分为论述中小型IT企业技术骨干转型管理者的素质构建过程。采用文献研究法、BEI行为事件访谈法、问卷调查法、专家意见法综合性的研究方法,来构建中小型IT企业技术骨干成功转型管理者的素质模型。第四部分为基于素质模型提升技术骨干管理能力培训流程设计。第五部分为基于素质模型提升技术骨干管理能力培训流程在A公司应用。第六部分为研究结论与不足,包括本论文研究得出的结论,和受到的一些客观因素的影响所导致的局限性和不足。
[Abstract]:This paper first introduces the theory of quality model research, including the domestic and foreign research achievements in the field of quality model. The second part takes the small and medium-sized IT enterprise as an example, adopts the comprehensive research methods of literature research, BEI behavior event interview, questionnaire survey and expert opinion method to construct the quality model of the successful transformation manager of the technical backbone of the small and medium-sized IT enterprises. The quality model is applied to the whole training process of improving the management ability of the technical backbone of IT enterprise, hoping to solve the difficulties encountered in the process of transforming the technical backbone of IT enterprise from "technology" to "management". Enable them to adapt to the new management work as soon as possible, complete the successful transition from "technology" to "management" role, in order to provide appropriate expertise to the technician transition managers of other IT enterprises. This paper is divided into seven parts: the first part is the introduction. Including research background analysis, research content, research ideas, research methods, research purposes. The second part is the literature review and competency model related theories. The literature review reviews the domestic and foreign scholars' theories on competency model, and summarizes the general situation of domestic research on quality model. On the basis of reviewing the literature, this paper carries out the research in this paper. The third part is to discuss the middle and small-sized IT enterprise technical backbone transformation manager's quality construction process. The comprehensive research methods of literature research, BEI behavior event interview, questionnaire survey and expert opinion are used to construct the quality model of the successful transformation manager of the technical backbone of small and medium-sized IT enterprises. The fourth part is the training process design of improving the technical backbone management ability based on the quality model. The fifth part is the application of the training process of improving the technical backbone management ability based on the quality model in A Company. The sixth part is the conclusion and deficiency of the research, including the conclusion of this paper, and the limitation and deficiency caused by some objective factors.
【学位授予单位】：对外经济贸易大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F272.92;F49

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