石油企业海外项目文化冲突管理研究

发布时间：2018-03-26 20:02

本文选题：石油企业　切入点：海外项目　出处：《中国石油大学（华东）》2013年硕士论文

【摘要】：我国石油企业在“走出去”战略方针的指引下，，走上了大举海外投资的道路，积极探寻海外市场，以弥补国内油气供需不平衡。在海外石油项目的经营管理过程中，文化冲突对项目的顺利展开造成了众多不利的影响。因此，研究海外石油项目文化冲突管理对减少文化冲突给项目带来的损失，提高项目的成功率具有十分重要的意义。论文综合采用访谈研究法、规范分析法等方法对石油企业海外项目文化冲突管理的相关问题进行了研究。主要内容包括：第一，对文化冲突的定义、类型、文化冲突的管理方法、解释结构模型的基本理论进行介绍；第二，从显性文化冲突、制度文化冲突和价值观冲突三个方面对石油企业海外项目文化冲突的表现进行识别，并对文化冲突造成的负面影响进行分析；第三，总结了石油企业海外项目文化冲突的产生的主客观因素，并据此构建了石油企业海外项目文化冲突的ISM模型，识别出石油企业海外项目文化冲突管理的关键要素；第四，针对石油企业海外项目文化冲突管理的关键要素分别提出了相应的管理对策。通过ISM模型分析，石油企业海外项目文化冲突管理的关键要素主要有国家层面的文化差异、企业员工的观念与素质、跨文化管理模式、对文化冲突认识与重视程度以及跨文化人力资源管理等五个方面，论文管理策略的提出分别从以上五个方面展开，具有较强的针对性，希望能对石油企业海外业务文化冲突的管理提供一定的借鉴。
[Abstract]:Guided by the strategic policy of "going out", Chinese petroleum enterprises have embarked on the road of large-scale overseas investment and actively explored overseas markets in order to make up for the imbalance between domestic oil and gas supply and demand. Therefore, it is of great significance to study the management of cultural conflicts in overseas oil projects to reduce the losses caused by the cultural conflicts and to improve the success rate of the projects. The thesis comprehensively adopts interview research method, normative analysis method and other methods to study the related problems of culture conflict management in overseas projects of petroleum enterprises. The main contents include: first, the definition and type of culture conflict, The management method of cultural conflict and the basic theory of explaining the structure model are introduced. Secondly, the cultural conflict of overseas projects of oil enterprises is identified from three aspects: dominant cultural conflict, institutional cultural conflict and value conflict. Thirdly, it summarizes the subjective and objective factors of the cultural conflict in overseas projects of petroleum enterprises, and constructs the ISM model of the cultural conflicts of overseas projects in oil enterprises. The key elements of culture conflict management in overseas projects of petroleum enterprises are identified. Fourthly, the corresponding management countermeasures are put forward for the key elements of culture conflict management of overseas projects in oil enterprises. Through the analysis of ISM model, the key elements of the management of cultural conflict in overseas projects of petroleum enterprises are mainly the cultural differences at the national level, the concept and quality of the employees, and the cross-cultural management model. For the five aspects of cultural conflict awareness and attention and cross-cultural human resource management, the paper puts forward the management strategy from the above five aspects, with strong pertinence. Hope to provide some reference to the management of overseas business culture conflict.
【学位授予单位】：中国石油大学（华东）
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F426.22;F125;G04

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