东营市劳动保障局IT服务质量管理与监控系统设计与实现

发布时间：2018-02-20 18:06

本文关键词： 软件监控硬件监控信息管理 UML建模 C/S模式 B/S模式　出处：《山东大学》2015年硕士论文　论文类型：学位论文

【摘要】：在信息技术广泛应用的今天,特别是计算机技术、网络技术、数据库技术在社会保障部门的广泛深入应用,为社会保障部门的信息化建设提供了坚实的基础,同时也给信息化的管理提出了较高的课题。将计算机技术、网络技术和数据库技术应用到社会保障部门,可以建设高效、便捷、信息化系统,更好的改善服务于群众工作模式、提高社会保障部门的服务水平。近几年来随着我国的信息化不断深入,社会保障部门的信息化建设也走在了各个行业的前列,已经逐步从单个信息功能系统发展成为多个系统共同合作的面向服务的信息系统。整个服务体系中,存在众多的硬件设备以及软件的业务信息系统。这些硬件设备和业务系统共同的协作,完成了整个社会保障服务应用信息化体系。在高效,便捷的为人群众提供服务同时,也需要对这些硬件、软件已经业务进行合理有效的管理和监控。在社会保障备份的信息化建设的过程中,对这些硬件、软件和业务监控已经被逐步的重视,并且合理的加入到信息化建设方案和规划中。本文中,在分析研究国内外信息系统的硬件监控、软件监控以及业务监控的理论和技术的基础上,重点研究了目前在软件和硬件监控过程中,满足用户需求方面存在的不足,给出了课题的设计目标和任务,并根据东营市人力资源与社会保障局的监控需求,结合东营市人力资源与社会保障局的实际硬件情况和软件情况以及在管理和监控工作模式,设计了东营市人力资源与社会保障局IT业务运行监控系统。实现了IT业务信息体统的科学化、规范化、系统化、自动化、便捷化管理和实时监控。首先,分析研究了硬件设备的相关知识,包括硬件服务器监控技术、网络设备的监控技术、以及服务器和网络设备的管理技术。其次,分析了在实际的业务系统中针对业务监控需求以及相关业务系统设计方式,确认使用这些技术可以快速的进行信息系统设计和系统开发。在系统分析的基础上,采用了C/S和B/S相结合的开发架构模式,保证了系统模块化和代码的可读性。后台数据库使用了流行的Mysql数据库,保存监控信息。利用UML完成了IT业务运行监控系统的系统设计与建模,并对IT业务运行监控系统进行了详细设计,设计了IT业务运行监控系统的功能。在系统分析和建模的基础上,结合数据库相关理论以及IT业务运行监控的实际情况,进行了系统数据库的概念结构和表结构设计,并对系统的各子模块分别进行了详细设计,以及系统集成测试。最后对系统实现过程中的几个技术重点和难点提出了实现思路和解决方案,总结出系统主要优点和存在的不足,并提出了未来工作的目标。
[Abstract]:Today, with the extensive application of information technology, especially computer technology, network technology and database technology, the extensive and in-depth application of information technology in social security departments provides a solid foundation for the information construction of social security departments. The application of computer technology, network technology and database technology to the social security department can build an efficient, convenient, information system, and better improve the mode of serving the masses. To improve the service level of social security departments. In recent years, with the deepening of informatization in our country, the informatization construction of social security departments has also been in the forefront of various industries. Has evolved from a single information function system to a service-oriented information system that works together with multiple systems. There are many hardware and software business information systems. These hardware and business systems work together to complete the entire social security service application information system. At the same time, it is efficient and convenient to provide services to the public. It is also necessary to manage and monitor these hardware and software in a reasonable and effective manner. In the process of information construction of social security backup, these hardware, software and business monitoring have been paid more and more attention. In this paper, on the basis of analyzing and studying the theory and technology of hardware monitoring, software monitoring and business monitoring of information system at home and abroad, This paper focuses on the deficiencies in meeting the needs of users in the process of software and hardware monitoring, and gives the design objectives and tasks of the subject, and according to the monitoring requirements of Dongying Human Resources and Social Security Bureau, Combined with the actual hardware and software situation of Dongying Human Resources and Social Security Bureau, as well as the management and monitoring work mode, This paper designs the IT business operation monitoring system of Dongying Human Resources and Social Security Bureau. It realizes the scientific, standardized, systematic, automatic, convenient management and real-time monitoring of IT business information system. The related knowledge of hardware equipment is analyzed and studied, including hardware server monitoring technology, network equipment monitoring technology, and server and network equipment management technology. Secondly, This paper analyzes the requirements of business monitoring and control and the design methods of related business systems in actual business systems, and confirms that the use of these technologies can be used to design and develop information systems quickly. On the basis of system analysis, C / S and B / S are adopted to ensure the modularization and readability of the system. The background database uses the popular Mysql database. Using UML, the system design and modeling of IT business operation monitoring system are completed, and the IT business operation monitoring system is designed in detail. The function of IT business operation monitoring system is designed. On the basis of system analysis and modeling, the concept structure and table structure of the system database are designed based on the theory of database and the actual situation of IT business operation monitoring. And the detailed design of each sub-module of the system, and the system integration test. Finally, several key technical points and difficulties in the implementation of the system are put forward, and the main advantages and disadvantages of the system are summarized. And put forward the goal of future work.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP311.52

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