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昆明X康复托养服务中心的转型与服务拓展研究

发布时间:2018-09-17 15:49
【摘要】:社会的快速发展加大了我国社会管理的难度,许多社会问题凸显,但是政府却不能很好地解决。社会工作机构对于缓解社会冲突,解决社会问题,可以起到替代的作用。最近几年,国务院办公厅、中央组织部和民政部都发文促进民办社会工作机构的发展,并对政府购买服务做出了相关规定。但与此同时,社会工作机构也开始面临“成长期的烦恼”。社工机构人才的高比例流失、社工机构资源整合薄弱等一系列问题,都使社会工作机构的发展陷入困境。新的社会服务类型的引入能够帮助X中心暂时或长期地生存,从而由资源依赖性社会组织转化为自筹资金、独立发展的社会组织。作为一种多服务类型共存的社会工作机构,每个服务类型有其自身的优势,可以较好规避社会工作机构所遇到的因服务类型单一所面临的尴尬局面。本文通过对昆明X康复托养服务中心的服务转型与服务拓展的研究,探讨社会工作机构服务转型的方式,以及增加服务内容的可能性和范式。通过文献法、问卷调查法、参与观察法及访谈法展开研究,在对X会所的发展历程和转型分析的基础上,对X会所服务转型进行相应地评估,对社会工作机构服务转型和服务拓展加以反思,得出如下结论:社会工作机构可根据自身所处场域的价值观和运行逻辑,加强系统或类型间的沟通,通过增加自身的复杂性来减少环境对系统各功能自我运作的影响和干扰,达到发展的目的。
[Abstract]:The rapid development of society has increased the difficulty of social management in China, and many social problems have become prominent, but the government has not been able to solve them well. At the same time, social work institutions are also facing a series of problems, such as the high proportion of social work personnel drain, the weak integration of social work resources and so on. As a multi-service social work organization, each type of service has its own advantages and can avoid the list of service types encountered by social work organizations. Through the study of service transformation and service expansion of Kunming X Rehabilitation and Nursing Service Center, this paper explores the ways of service transformation of social work institutions, as well as the possibility and pattern of increasing service content. Based on the analysis of exhibition process and transformation, this paper evaluates the service transformation of X Club and reflects on the service transformation and service expansion of social work institutions. The following conclusions are drawn: social work institutions can strengthen the communication between systems and types by increasing their own complexity according to their own values and operational logic in the field. To reduce the impact and interference of the environment on the operation of the various functions of the system, and achieve the purpose of development.
【学位授予单位】:云南大学
【学位级别】:硕士
【学位授予年份】:2016
【分类号】:C916


本文编号:2246398

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