船舶安检员胜任特征模型的构建与初步应用

发布时间：2018-01-27 10:08

本文关键词： 船舶安检员胜任特征胜任特征模型行为事件访谈(BEI)　出处：《鲁东大学》2017年硕士论文　论文类型：学位论文

【摘要】：Y市海洋经济处于持续高速发展的阶段,港口进出口货物的吞吐量与日俱增,来往船舶众多。船舶安检在海事执法工作中的重要性越来越突出,而船舶安检员水平的高低又是做好船舶安检的关键,因此建设一支热爱船舶安检、业务精湛的安检人才队伍极为重要。将人力资源管理中核心的胜任特征理论引入海事局,以胜任特征、胜任特征模型为理论基础,以船舶安检员为研究对象,对其胜任特征模型进行了实证性研究,旨在为船舶安检员的培训等人才培养工作提供理论参考及科学依据。首先,在战略分析、工作分析、文献分析的基础上,通过实施团体焦点访谈法来开发船舶安检员胜任特征编码词典;然后在Y市及周边地区对30名船舶安检员进行行为事件访谈,将访谈文本编码,运用SPSS19.0对高、低绩效组船舶安检员胜任特征的最高等级分数和平均等级分数进行独立样本T检验,提取出了绩效优秀组和绩效一般组具有显著差异的胜任特征,并继续访谈18名船舶安检员,对模型进行验证;最后确定了A、B两个等级的船舶安检员所需具备的鉴别性胜任特征的标准线,据此对Y海事局现有船舶安检队伍现状进行评估,并根据评估结果,探索出一套基于胜任特征模型的船舶安检员培训体系。研究得到如下结果:(1)胜任特征编码词典是开发和应用胜任特征模型的重要前提。在战略分析、工作分析、文献分析的基础上,通过实施团体焦点访谈法开发了船舶安检员胜任特征编码词典,共22个胜任特征项,对每个特征项的定义和行为等级进行了描述。(2)船舶安检员胜任特征模型由12项基准性胜任特征和10项鉴别性胜任特征组成。基准性胜任特征包括:敬业、沟通能力、自我完善、跟踪钻研、安全意识、工作认知、责任心、充分准备、身体素质、安检专业知识、工作严谨性、尊重他人;鉴别性胜任特征包括:学习领悟、专业判断、成就导向、实践经验、整合与提炼、内激励、理智冷静、形象管理、职业纪律、权威感。(3)A、B两级船舶安检员均需重点加强实践经验、整合与提炼、形象管理三方面的培养,同时A级船舶安检员还应提高专业判断、职业纪律方面的职业素养。
[Abstract]:The marine economy of Y city is in the stage of sustained and high-speed development, the throughput of port import and export cargo is increasing with each passing day, and there are many ships coming and going. The importance of ship security inspection in maritime law enforcement work is becoming more and more prominent. And the level of ship security inspector is the key to do a good job of ship security inspection, so build a love ship security inspection. The core competency theory of human resource management is introduced into the maritime bureau, which takes competency and competency model as the theoretical basis, and takes the ship security inspector as the research object. In order to provide theoretical reference and scientific basis for the training of marine security inspectors, this paper makes an empirical study on its competency model. Firstly, on the basis of strategic analysis, job analysis and literature analysis. Through the implementation of group focus interview method to develop the ship security inspectors competency code dictionary; Then in Y City and the surrounding areas of 30 ship security inspectors conduct an event interview, the interview text code, using SPSS19.0 to Gao. The highest grade score and average grade score of ship security inspector competency in low performance group were tested by independent sample T test, and the competency characteristics of excellent performance group and general performance group were extracted. And continue to interview 18 ship security inspectors to verify the model; Finally, the standard line of discriminative competency for the ship security inspectors of two grades AHB is determined. Based on this, the present situation of the existing ship security inspection team of the Y Marine Bureau is evaluated and the results are based on the evaluation results. This paper explores a training system of ship security inspectors based on competency model. The following results are obtained: 1) competency coding dictionary is an important prerequisite for the development and application of competency model. On the basis of work analysis and literature analysis, a dictionary of competency coding for ship security inspectors is developed through the implementation of group focus interview, with a total of 22 competency items. A description of the definition and level of behavior of each feature. The competency model of ship security inspector is composed of 12 benchmark competency and 10 discriminant competency. The benchmark competency includes: engagement. Communication skills, self-improvement, follow up, safety awareness, job awareness, responsibility, adequate preparation, physical fitness, security professional knowledge, rigorous work, respect for others; Differentiated competencies include: learning comprehension, professional judgment, achievement orientation, practical experience, integration and refining, internal motivation, rational and calm, image management, professional discipline, authority. It is necessary to strengthen the training of practical experience, integration and refinement, and image management for both class B ship safety inspectors. At the same time, class A ship security inspectors should also improve their professional quality in terms of professional judgment and professional discipline.
【学位授予单位】：鲁东大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B849;U698

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