情绪与网络人际信任

发布时间：2018-02-03 17:33

本文关键词： 网络人际信任情绪头像群组类别　出处：《华中师范大学》2014年硕士论文　论文类型：学位论文

【摘要】：随着互联网的快速发展,人际交往成为个体网络使用的主要目的之一。它以网络为媒介建立起陌生人之间的联系,为人们的交往提供了便利,同时也造成了网络交往中的诸多不确定性。为此,研究者指出,人际信任成为网络交往成功的关键因素,同时,对网络人际信任的影响因素做了大量研究,主要集中于网络环境因素、人格、认知因素等,却忽视了情绪对网络人际信任的影响。但关于线下人际信任的研究指出,情绪是影响人际信任的重要因素之一。鉴于此,本研究结合情绪与人际信任的相关理论,拟探讨情绪与网络人际信任的关系。实验一为3×4混合实验设计,采用信任博弈范式考察情绪对不同头像类型受信者的网络人际信任水平的影响。结果表明,在真人头像的条件下,积极情绪对网络人际信任有促进作用,但消极情绪并没有降低网络人际信任水平。在非真人头像的条件下,情绪对网络人际信任的影响不显著。实验二为3×2混合实验设计,采用信任博弈范式考察情绪对不同组别受信者的网络人际信任水平。结果表明,对来自同一群组的受信者,积极情绪对个体网络人际信任水平有促进作用,但消极情绪并没有降低网络人际信任水平。对来自其他群组的受信者,情绪对网络人际信任的影响不显著。综上可知,积极情绪对网络人际信任并没有普遍增益的作用,受信者的社会线索对二者之间的关系起调节作用。具体表现为,当受信者的社会线索较为丰富时,积极情绪提高了个体的网络人际信任水平；当受信者的社会线索极度缺乏时,积极情绪对网络人际信任没有影响。而无论受信者的社会线索丰富与否,消极情绪均没有表现出对网络人际信任的削弱作用。此外,本研究还发现,个体的网络人际信任水平相对较低,且不存在显著的性别差异；头像、群组类别是影响受信者可信度的重要因素。
[Abstract]:With the rapid development of the Internet, interpersonal communication has become one of the main purposes of the use of individual networks. At the same time, it also causes a lot of uncertainty in the network communication. Therefore, the researchers point out that interpersonal trust is the key factor to the success of network communication. At the same time, a lot of research has been done on the influence factors of network interpersonal trust. It mainly focuses on network environment, personality, cognitive factors and so on, but ignores the influence of emotion on online interpersonal trust. However, the research on offline interpersonal trust points out. Emotion is one of the most important factors affecting interpersonal trust. In view of this, this study aims to explore the relationship between emotion and online interpersonal trust by combining the theory of emotion and interpersonal trust. Experiment 1 was designed as a 3 脳 4 hybrid experiment, using the trust game paradigm to investigate the influence of emotion on the interpersonal trust level of different image types. The results showed that under the condition of real human image. Positive emotion can promote network interpersonal trust, but negative emotion does not decrease the level of network interpersonal trust. Under the condition of non-real person image, the influence of emotion on network interpersonal trust is not significant. Experiment 2 was designed as a 3 脳 2 hybrid experiment. The trust game paradigm was used to investigate the interpersonal trust level of different groups of people. Positive emotion can promote the level of personal interpersonal trust, but negative emotion does not decrease the level of online interpersonal trust, but the influence of emotion on network interpersonal trust is not significant for those who come from other groups. To sum up, positive emotion has no universal effect on network interpersonal trust, and the social clues of the trustee play a regulating role in the relationship between the two. When the trusted person's social clue is abundant, the positive emotion enhances the individual's network interpersonal trust level; When the trusted person's social clue is extremely short, the positive emotion has no influence on the network interpersonal trust, regardless of whether the trusted person's social clue is rich or not. Negative emotions do not show a weakening effect on network interpersonal trust. In addition, this study also found that the level of personal interpersonal trust is relatively low, and there is no significant gender difference, and group type is an important factor affecting the credibility of the trustee.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B842.6

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