人际关系经验对信任修复的影响

发布时间：2018-05-10 11:37

本文选题：信任违背 + 信任修复　；参考：《天津师范大学》2017年硕士论文

【摘要】：信任对于维持经济秩字、降低交易成本、促进经济发展与繁荣有重要作用,人们生活中的方方面面也有着信任的影子。信任影响人际互动,也同样在人与组织,组织与组织之间发挥重要作用。但是,现实中信任违背却时有发生,我们对他人付出了信任,他人却无情的背叛了我们,以致信任在一定程度上遭到了破坏,这可能会产生人际关系破裂,甚至契约破坏、打击报复等一系列严重的后果。如何修复信任成为信任研究问题中一个重要的课题。信任修复受许多因素的影响,如修复策略,修复时间等,根据社会网络模型理论和动态双边理论提出信任双方的互动影响信任修复的结果,本文将信任方与违背方的关系属性引入信任修复的研究中,旨在使用重复信任博弈范式探索人际关系经验对信任修复的影响。本研究包括三个实验:实验一以59名在读大学生为被试,实验任务为重复信任博弈范式,使用第五套人民币作为实验材料,与真人(实验助手)进行现场实验。实验为二因素混合实验设计,自变量包括一个被试间因素和一个被试内因素:被试间因素是人际关系经验,有两个水平,分别是长时间人际关系经验的和短时间人际关系经验;被试内因素是不同时间点进行的四次互动试次(分别为第一轮,违背前一轮,违背后第一轮,最后一轮)。因变量指标是被试投资的钱数,通过分析投资量的变化研究长短时间人际关系经验对信任修复效果的影响。实验二以105名在读大学生为被试,实验范式采用电脑呈现的重复信任博弈任务,实验为二因素混合实验设计,实验自变量包括一个被试内因素和一个被试间因素:被试间变量是不同时间长度的人际关系经验,包括控制组(无信任违背发生),无人际关系经验组(直接违背组),短时间人际关系经验组、长时间人际关系经验组,被试内因素是不同时间点进行的三个互动试次(分别是违背后第一轮,违背后第十轮,违背后第二十轮);因变量指标是被试投资的钱数,通过分析被试投资量的变化研究不同人际关系经验对信任修复进程的影响。实验三以32名在读的大学生为被试,采用电脑呈现的重复信任博弈范式,实验为二因素重复测量实验设计,实验的一个被试内变量是人际关系经验的性质,有正负两个水平;实验的另一个被试内变量是不同时间点进行的三个互动试次(分别是违背后第一轮,违背后第十轮,违背后第二十轮)。实验的因变量指标是被试的投资量,通过分析被试投资量的变化研究不同性质的人际关系经验对信任修复进程的影响。根据实验结果和分析,本研究主要得出以下结论:1.长时间人际关系经验条件比短时间人际关系经验条件信任修复的效果更好。2.信任违背发生后,无人际关系经验组的信任水平相比于控制组(无信任违背发生)、长时间人际关系经验信任修复的水平更低。3.信任违背发生之前的正性的人际关系经验相比于负性人际关系更有利于信任水平的修复。4.信任违背发生后,随着人际互动的进行,信任水平会随着时间进程有一定程度的提高。
[Abstract]:Trust plays an important role in maintaining economic rank, reducing transaction costs and promoting economic development and prosperity. There is a shadow of trust in all aspects of people's life. Trust affects interpersonal interaction. It also plays an important role between human and organization, organization and organization. With trust, others have betrayed us mercilessly, so that trust has been destroyed to a certain extent. It may produce a series of serious consequences, such as breakdown of human relations, even contract destruction, retaliation, and so on. How to repair trust has become an important subject in the research of trust. Trust repair is affected by many factors, such as Repair strategy, repair time and so on, according to the social network model theory and dynamic bilateral theory, this paper proposes the mutual influence of trust between the two sides to influence trust repair. In this paper, the Relationship Attribute of the trust party and the violating party is introduced into the research of trust repair. This paper aims to explore the influence of interpersonal experience on trust repair by using the repeated trust game paradigm. The study includes three experiments: the experiment one takes 59 college students as subjects, the experimental task is a repeat trust game paradigm, and fifth sets of RMB as experimental materials, and live experiments with real people (experimental assistants). The experiment is designed with a mixture of two factors. The independent variables include an inter trial factor and a trial internal factor: the trial between the subjects and the subjects. The factors are interpersonal relationship experience, with two levels, which are long time interpersonal experience and short time interpersonal experience, and the internal factors are four interactive tests at different time points (first round, contrary to the first round, contrary to the first round, and the last round). Study on the effect of interpersonal relationship experience on trust repair effect in long and short periods of time. Experiment two took 105 students in College as subjects, the experimental paradigm adopted the repetitive trust game task presented by computer, and the experiment was a mixed experiment design with two factors. The experimental independent variables included a trial internal factor and a subject factor: the trial change between subjects. The amount is the interpersonal relationship experience of different time length, including the control group (no trust violation), the non interpersonal experience group (direct violation group), the short time interpersonal relationship experience group, the long time interpersonal relationship experience group, and the three interactive tests of the internal factors at different time points (the first round behind the back, the last tenth rounds, respectively). Contrary to the last twentieth rounds); the variable index is the amount of money invested by the subjects, and the influence of different interpersonal experience on the trust repair process is studied through the analysis of the changes in the cost of the trial investment. In experiment three, 32 college students were used as subjects, and the repeated trust game model presented by the computer was used, and the experiment was designed to repeat the experiment design with two factors. One of the tested variables is the nature of interpersonal relationship experience, and there are two positive and negative levels; the other in the experiment is the three interactive trial times of the different time points (the first round behind the back, the tenth round and the twentieth round). The variable index of the experiment is the amount of investment of the subjects, and the trial investment is analyzed. According to the results and analysis of the experimental results and analysis, 1. long time interpersonal relationship experience conditions are better than the short time interpersonal relationship experience condition trust repair effect..2. trust violation, no interpersonal relationship experience group letter Compared with the control group (no trust violation), the level of trust repair for long time interpersonal experience is lower than that of the positive interpersonal relationship prior to the breach of trust. Compared with the negative interpersonal relationship, the.3. trust level is more beneficial to the trust level. The trust level will follow with the interpersonal interaction, and the level of trust will follow. The process of intercourse has been improved to a certain extent.

【学位授予单位】：天津师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B842

【参考文献】