企业教练胜任素质模型构建

发布时间：2018-05-28 11:32

本文选题：企业教练 + 胜任素质　；参考：《鲁东大学》2015年硕士论文

【摘要】：企业教练诞生于二十世纪八十年代的体育教练,九十年代传入大陆。在不断传播和完善的过程中,企业教练行业和企业教练技术的发展取得了长足的进步。目前许多个人和企业老板主希望通过正规的、专业的、系统的学习企业教练相关技能,进而成为有益于自身和他人的企业教练。虽然它发展很快,很多人希望学习,但是当前关于企业教练及其技术的学术研究还非常少,尤其是关于胜任素质模型的研究。随着行业的进步与发展,从业人员越来越多,对其胜任素质模型的研究已经相当紧迫。本研究从实际需要出发,以构建胜任素质模型的过程为主要线索。通过对以往文献资料分析、结合对优秀企业教练和普通企业教练的行为事件访谈与问卷调查等方法对企业教练从业人员进行了研究,最后形成了企业教练素质模型,丰富了企业教练领域内的科学研究。首先,对以往有关企业教练以及企业教练素质与技能的相关研究进行文献分析,提取与其相关的胜任素质指标;其次,结合提取出来的素质指标,对优秀的企业教练与一般的企业教练进行行为事件访谈,归纳总结不同企业教练行为表现背后的胜任素质,进而编制企业教练胜任素质调查问卷,并进行试测验证;然后,进行问卷调查搜集大量企业教练对于其胜任指标的信息;最后,对数据进行统计分析,构建胜任素质模型。本研究取得的成果如下:(一)获得了企业教练的胜任素质模型。本研究系统考察和研究了企业教练工作过程中发生的典型事件和他们所需要的能力后,运用各种方法加以验证,最后成功构建了企业教练胜任素质模型,包括教练技能、个性特质、职业素养、专业知识、基本素养、成就导向、管理能力等七个方面具体二十六项胜任素质指标。(二)编制了《企业教练胜任素质调查问卷》。通过研究,最后正式确定的问卷共有二十六道题目,问卷采用里克特五点量表计分形式进行计分,从1至5分别代表从“非常不重要”到“非常重要”的不同重要程度。问卷编制后,对160名企业教练实施了问卷调查,运用SPSS20.0对调查结果进行统计分析,结果显示调查问卷的Cronbacha alpha系数为0.89,也就是说本研究问卷具有较高的内部一致性。
[Abstract]:Corporate coaches were born in the 1980 s and introduced to the mainland in the 1990 s. In the process of continuous dissemination and improvement, great progress has been made in the enterprise coaching industry and the development of corporate coaching technology. At present, many individuals and business owners wish to learn relevant skills of enterprise coaches through formal, professional and systematic learning, and then become corporate coaches beneficial to themselves and others. Although it has developed rapidly and many people want to learn, there are very few academic studies on corporate coaches and their techniques, especially on competency models. With the progress and development of the industry, there are more and more employees. Starting from the actual needs, this study takes the process of constructing competency model as the main clue. Based on the analysis of the previous literature and the interview and questionnaire survey on the behavior events of the excellent enterprise coach and the ordinary enterprise coach, the author studies the enterprise coach practitioners, and finally forms the quality model of the enterprise coach. It enriches the scientific research in the field of business coaching. First of all, the related researches on the quality and skills of enterprise coaches are analyzed in the past, and the relevant competency indexes are extracted. Secondly, combined with the extracted quality indicators, Conduct interviews between excellent corporate coaches and general corporate coaches, sum up the competency behind the performance of different corporate coaches, and then compile and test the questionnaire of corporate coaches' competency; then, Questionnaire survey was conducted to collect a large number of enterprise coaches' information about their competency index. Finally, the statistical analysis of the data was carried out, and the competency model was constructed. The results of this study are as follows: (1) the competency model of enterprise coach is obtained. After systematically investigating and studying the typical events and the abilities they need in the course of the work of the enterprise coaches, this study uses various methods to verify them, and finally successfully constructs the competency model of the enterprise coaches, including the skills of the coaches. Personality, professional accomplishment, professional knowledge, basic accomplishment, achievement orientation, management ability and other seven aspects of specific 26 competency indicators. (2) the questionnaire on the competence of Enterprise coaches was compiled. Through the research, 26 questions were formally determined. The questionnaire was scored by Richter five-point scale, from 1 to 5 representing the different importance degree from "very important" to "very important" respectively. After the questionnaire was compiled, 160 enterprise coaches were investigated and the results were analyzed by SPSS20.0. The results showed that the Cronbacha alpha coefficient of the questionnaire was 0.89, which meant that the questionnaire had high internal consistency.
【学位授予单位】：鲁东大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：B849

【参考文献】