政府组织变革型领导对民众承诺的影响研究：民众公平感的中介作用

发布时间：2018-06-05 12:26

本文选题：变革型领导 + 民众公平感　；参考：《重庆大学》2014年硕士论文

【摘要】：在新时期下，我国政府为了提高管理效能，更好的为民众服好务，多次进行了政府机构改革，但即便如此，领导力不佳、公信力不足等问题仍然存在，这些问题不仅涉及了政府组织的变革型领导行为，同时与民众公平感、民众承诺也有着不可脱离的关系。这就不得不促使我们要去思考一些问题，如何加强民众承诺，从政府组织变革型领导行为到民众承诺之间有着怎样的作用过程?这种从政府组织内部工作人员到组织外部民众视角的转变，对应对社会风险、化解社会矛盾、维护社会稳定具有重要的指导意义。起初，变革型领导的主要研究领域是企业等盈利性组织，近年来逐渐扩展到学校、医院等非赢利性公共组织，然而，对于中国政府组织的变革型领导研究十分匮乏，政府组织变革型领导理论的研究空间很大，对政府组织变革型领导与民众承诺两者间的作用机制的研究几乎没有。本研究认为私营管理中的变革型领导，顺应了新公共管理的思潮，以德行垂范、愿景激励、个性化关怀和领导魅力四项内涵为基准，我国政府工作人员的领导行为体现了变革型领导的本质特征，同时，民众公平感与民众承诺可以作为变革型领导的有效性指标。本研究的主要目的之一是验证在政府组织情景下，变革型领导、民众公平感与民众承诺之间的相关关系，目的之二是探讨政府组织的变革型领导对民众承诺的影响机制，建立中介作用机制模型。采用问卷法与统计学方法对假设进行实证检验，应用SPSS18.0对研究变量进行探索性因子分析，应用Amos17.0对研究变量进行验证性因子分析以及构建政府组织变革型领导对民众承诺影响机制模型。研究结果表明，政府组织变革型领导显著影响政府工作人员承诺，民众互动公平感在两者关系中起着部分中介作用；也显著影响政府组织承诺，民众程序公平感在两者关系中起着部分中介作用。以实证结论为基础，认为民众承诺的形成包括两个策略，一是变革型领导，在政府组织情景下，德行垂范、愿景激励、个性化关怀以及魅力领导四个维度是政府组织变革型领导行为不可缺少的组成部分；二是民众公平感，注重德治素养，改善服务的态度与方式，加强民众互动公平感与民众程序公平感，是提高民众承诺水平的重要手段。
[Abstract]:In the new period, in order to improve the management efficiency and better serve the people, our government has carried out the reform of government institutions many times. But even so, the poor leadership and lack of public credibility still exist. These problems not only involve the transformational leadership of the government, but also the sense of fairness and public commitment. This is a detachable relationship. This has to encourage us to think about some of the problems, how to strengthen the public commitment, how does the government organize the transformational leadership to the public commitment? This change from the internal staff of the government to the view of the outside people, to deal with social risks and to resolve social contradictions, Maintaining social stability is of great guiding significance.
At first, the main research areas of the transformational leadership are enterprise and other profitability organizations. In recent years, it has gradually expanded to non profit public organizations such as schools and hospitals. However, the research on transformational leadership organized by the Chinese government is very scarce, and the research space of the government organization transformational leadership theory is very large, and the government organizations are transformational leadership and the public. There are almost no research on the mechanism of the commitment between the two. This study argues that the transformational leadership in private management complies with the new public management trend of thought, based on the four connotation of moral behavior, vision incentive, individualized care and leadership charm. The leadership behavior of Chinese government staff embodies the essential characteristics of transformational leadership. People's sense of fairness and public commitment can be used as an effective indicator of transformational leadership.
One of the main purposes of this study is to verify the relationship between the transformational leadership, the public sense of fairness and the public commitment in the context of the government organization. The two purpose is to explore the mechanism of the influence of the transformational leadership on the public commitment and to establish a model of the intermediary role mechanism. In the test, we use SPSS18.0 to carry out exploratory factor analysis on research variables, use Amos17.0 to carry out confirmatory factor analysis on research variables and build a model of the influence mechanism of government organizational transformational leadership on public commitment. The results show that the government organizational transformational leadership significantly affects the commitment of the government staff and the public sense of mutual fairness. It plays a part of intermediary role in the relationship of the two. It also has a significant influence on government organizational commitment, and the sense of procedural fairness of the people plays a partial role in the relationship. Based on the empirical conclusion, the formation of the public commitment includes two strategies, one is the transformational leadership, and in the context of the government organization, the virtues are the norm, the vision incentive, and the individualization. The four dimensions of the leadership and the charismatic leadership are the indispensable components of the transformational leadership of the government, and the two is the public sense of fairness, the emphasis on the quality of the rule of virtue, the improvement of the attitude and manner of the service, the strengthening of the public sense of mutual fairness and the sense of fairness in the public's procedure, which is an important means to improve the people's commitment to the balance of the water.
【学位授予单位】：重庆大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B849

【参考文献】