即时通信中情绪的感知与表达：情绪图标的影响

发布时间：2018-06-21 11:34

本文选题：情绪图标 + 情绪感知　；参考：《华中师范大学》2014年硕士论文

【摘要】：随着互联网的普及,网络交往媒介也获得了不断发展,特别是即时通信(instant message, IM),连续多年位居网络使用率榜首。作为即时通信的一大功能特色,情绪图标现已被人们广为接受和认可。基于社会信息加工理论(social information processing, SIP)所进行的一系列研究结果指出,情绪图标集非言语交流和情绪表达于一身,它的出现能够有效地弥补网络交往中非言语信息的不足,对于个体准确理解信息内容具有重要的影响作用。此外,它具体、形象地再现了人类的面部表情,具有传递情绪、感受的功能,有助于网络人际关系的建立、维持和发展。然而,现有研究对情绪图标所包含情绪内容的关注度不高,难以准确解释个体在情绪交流过程中情绪图标的使用特点,而这一研究对于深入了解个体在虚拟环境中的情绪交流特点具有重要意义。围绕这一目标,我们进行了如下两个研究：研究一：采用问卷法探讨了大学生QQ情绪图标使用的基本情况,包括常用的情绪图标类型及其情绪内容,并对情绪图标的整体使用特点在性别上的差异性进行分析。研究结果显示：人们倾向于使用情绪图标来表达自己的情绪,或感知他人的情绪感受,且在整体使用频率上不存在显著性别差异。通过分析66种QQ经典情绪图标的使用情况发现(?)这八种情绪图标获得了较多的使用频率,有13种情绪图标的使用得分存在显著性别差异。结合11种情绪类型对情绪图标进行归类可知,上述八种常用的情绪图标所表达的情绪主要有：高兴((?)(?))、尴尬((?))和悲伤((?))；女性使用情绪图标表达的负性情绪要多于男性,而男性则表达了较多的积极情绪。研究二：在研究一的基础上,借鉴Walther和O'Addario (2001)的研究范式,采用情境实验考察了由情绪图标或情绪词汇组合而成的多种情绪表达方式对情绪强度感知的影响,以及个体在表达这些情绪时所偏好的情绪表达方式,并分析了情绪感知和情绪图标的使用特点在性别上的差异性。研究结果显示：(1)情绪表达方式、情绪类型、性别对情绪强度感知的主效应均显著：(2)情绪表达方式与情绪类型之间存在交互效应；(3)个体对不同情绪表达方式的选择偏好受到情绪类型的影响；(4)情绪表达方式的选择偏好具有明显的性别差异。最后,对本研究的研究设计和研究方法中存在的不足进行梳理,并对未来的研究方向进行了展望。
[Abstract]:With the popularity of the Internet, the network communication media has also been continuously developed, especially the instant messaging (IM) instant messaging, which has been the top of the network usage rate for many years. As a feature of instant messaging, emotional icons have been widely accepted and recognized. Based on the theory of social information processing (SIP), a series of research results show that emotional icons can effectively make up for the deficiency of non-verbal information in network communication because of their combination of non-verbal communication and emotional expression. It is very important for individuals to understand information content accurately. In addition, it concretely and vividly reproduces the human facial expression and has the function of transmitting emotion and feeling, which is helpful to the establishment, maintenance and development of network interpersonal relationship. However, due to the lack of attention to the emotional content of emotional icons, it is difficult to accurately explain the characteristics of emotional icons used by individuals in the process of emotional communication. This study is of great significance in understanding the emotional communication characteristics of individuals in virtual environments. Around this goal, we carried out two studies as follows: first, we used questionnaire method to explore the basic situation of the use of QQ emotional icons, including the commonly used emotional icon types and their emotional content, And the overall use of emotional icons in gender differences were analyzed. The results show that people tend to use emotional icons to express their emotions or to perceive the emotional feelings of others and there is no significant gender difference in overall use frequency. By analyzing the usage of 66 kinds of QQ classic emotional icons, we find out how to use them. The eight emotional icons obtained more frequency of use, and there were significant gender differences in the scores of 13 emotional icons. According to 11 kinds of emotion types, we can know that the emotion expressed by the above eight commonly used emotional icons are: happy, awkward. Women use emotional icons to express more negative emotions than men, while men express more positive emotions. Study 2: based on the first study, using Walther and Oudario 2001 as a reference, we used situational experiments to investigate the effects of various emotional expressions, which are composed of emotional icons or emotional words, on the perception of emotional intensity. And the emotional expression patterns preferred by individuals in expressing these emotions, and analyzed the gender differences in the characteristics of emotional perception and use of emotional icons. The results showed that: (1) the main effects of emotion expression, emotion type and gender perception on emotional intensity were significantly different between emotion expression mode and emotion type. (3) individual preference for different emotional expression styles is influenced by emotional types. 4) there are significant gender differences in emotional expression preferences. Finally, the shortcomings of the research design and research methods are combed, and the future research direction is prospected.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B842.6

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