金融业员工主观幸福感对忠诚度的影响研究

发布时间：2018-06-28 05:24

本文选题：金融业 + 金融业员工　；参考：《东北师范大学》2017年硕士论文

【摘要】：在中国经济社会快速发展的时代背景下,人民收入水平快速增长,这些都与金融行业息息相关。金融业作为经济活动最活跃的行业随着经济发展也越来越重要。与其他行业相比,一方面金融业是典型的服务业,行业发展对员工的依赖程度较高;另一方面金融业的业务又有一定的技术性要求,因此知识型员工较多。尽管从近几年的数据来看金融业员工的工资水平较高,但与高工资不相符的高离职也同时存在着。金融业员工对组织的忠诚并不是仅有高工资就能做到的,还与员工的心理状态有较大的关系。本文将对金融业员工影响较大的心理感觉——幸福感作为研究对象,采用实际问卷调研的研究方法,结合来自北京、长春两个地区的金融业员工问卷调查的实际情况,分析金融业员工的主观幸福感对员工忠诚度的影响。在借助成型量表调研数据的基础上,采用SPSS 16.0软件,对金融业员工主观幸福感和忠诚度两个变量进行相关分析和回归分析,研究发现金融业员工的主观幸福感因年龄不同、学历、从业年限等的不同有明显不同,而且主观幸福感显著影响员工的情感忠诚、继续忠诚和规范忠诚等员工忠诚的维度,也因此显著影响员工的忠诚度。最后,结合本文实证研究结果和金融业员工的实际情况,从金融企业和个人两方面对如何提高金融业员工主观幸福感和忠诚度的问题上提出了针对性意见。
[Abstract]:Under the background of rapid economic and social development in China, people's income level increases rapidly, which is closely related to the financial industry. As the most active industry of economic activity, financial industry is becoming more and more important with the development of economy. Compared with other industries, on the one hand, the financial industry is a typical service industry, and the development of the industry is highly dependent on employees; on the other hand, the financial industry also has certain technical requirements, so there are more knowledge workers. While data from recent years point to higher pay levels for employees in the financial sector, high separations that do not correspond to higher wages also occur. The loyalty of financial employees to the organization is not only a matter of high pay, but also related to the psychological state of employees. This paper takes the psychological sense of well-being, which has a great influence on the employees in the financial industry, as the research object, adopts the research method of the actual questionnaire investigation, and combines the actual situation of the financial industry employees from Beijing and Changchun. This paper analyzes the influence of financial industry employees' subjective well-being on employee loyalty. Based on the survey data of shaping scale and SPSS 16.0 software, the correlation analysis and regression analysis of the two variables of financial industry employees' subjective well-being and loyalty are carried out. The results show that the financial industry employees' subjective well-being varies with age. There are significant differences in academic qualifications and working years, and subjective well-being significantly affects employee's emotional loyalty, continued loyalty and standardized loyalty, and so on, which also significantly affects employee's loyalty. Finally, based on the empirical results of this paper and the actual situation of the financial industry employees, this paper puts forward some specific suggestions on how to improve the financial industry employees' subjective well-being and loyalty from two aspects: financial enterprises and individuals.
【学位授予单位】：东北师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B842

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