认知心理学视阈下的情报服务研究
发布时间：2019-02-16 01:42
【摘要】：信息时代为情报服务工作提供了良好的发展环境，情报服务工作的最根本目的就是要满足各类情报用户的各种情报需求，以最有效的方式提供给用户所需要的情报资源。当前，情报服务机构的情报资源利用率还是很低，实际应用情报资源的人远远少于具有情报需求的人。情报服务工作是提高情报资源利用率的关键所在，情报服务效率的提高是促使情报资源利用率提升的重要途径。那么，如何提高情报服务的效率就成为了本文研究的重点所在。本文从认知心理学的视角对情报服务展开了系统的研究，旨在通过对情报服务人员和情报用户在情报服务过程中的认知心理活动的分析和研究，，找出影响情报服务人员和情报用户在情报活动中的表现的认知因素，并对其是如何影响情报服务的作用机制进行了细致的研究和阐述。最后，从情报服务人员、情报用户和情报机构这三个角度分别提出了提高情报服务效率的对策和建议，从而为未来情报服务的发展提供可借鉴和参考的方向。
[Abstract]:The information age has provided a good development environment for the information service work. The most basic purpose of the information service work is to meet the various intelligence needs of all kinds of intelligence users and to provide the information resources needed by the users in the most effective way. At present, the utilization rate of intelligence resources is still very low, and the actual application of information resources is far less than that of people with intelligence needs. The work of information service is the key to improve the utilization rate of information resources, and the improvement of the efficiency of information service is an important way to promote the utilization of information resources. Therefore, how to improve the efficiency of information services has become the focus of this study. This paper, from the perspective of cognitive psychology, has carried out a systematic study of information service, aiming at analyzing and studying the cognitive psychological activities of intelligence service personnel and users in the process of information service. To find out the cognitive factors that affect the performance of intelligence service personnel and users in intelligence activities, and how it affects the mechanism of information service is studied and explained in detail. Finally, from the three angles of intelligence service personnel, intelligence users and intelligence agencies, this paper puts forward the countermeasures and suggestions to improve the efficiency of information service, thus providing the direction for reference and reference for the development of information service in the future.
【学位授予单位】：黑龙江大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B849;G358
本文编号：2423912
[Abstract]:The information age has provided a good development environment for the information service work. The most basic purpose of the information service work is to meet the various intelligence needs of all kinds of intelligence users and to provide the information resources needed by the users in the most effective way. At present, the utilization rate of intelligence resources is still very low, and the actual application of information resources is far less than that of people with intelligence needs. The work of information service is the key to improve the utilization rate of information resources, and the improvement of the efficiency of information service is an important way to promote the utilization of information resources. Therefore, how to improve the efficiency of information services has become the focus of this study. This paper, from the perspective of cognitive psychology, has carried out a systematic study of information service, aiming at analyzing and studying the cognitive psychological activities of intelligence service personnel and users in the process of information service. To find out the cognitive factors that affect the performance of intelligence service personnel and users in intelligence activities, and how it affects the mechanism of information service is studied and explained in detail. Finally, from the three angles of intelligence service personnel, intelligence users and intelligence agencies, this paper puts forward the countermeasures and suggestions to improve the efficiency of information service, thus providing the direction for reference and reference for the development of information service in the future.
【学位授予单位】：黑龙江大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B849;G358
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本文编号：2423912
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