基于流程化视角的高铁项目质量管理系统研究

发布时间：2018-03-06 04:20

本文选题：高铁　切入点：流程管理　出处：《北京交通大学》2017年硕士论文　论文类型：学位论文

【摘要】：过去十年,我国高铁建设事业发展迅猛,成绩举世瞩目,先后建成了京九、南昆、秦沈、青藏、京津城际、武广、郑西、京沪高铁等重点项目,这一时期高铁工程建设事业的大发展,为我国国民经济的长期繁荣奠定了扎实的基础。与此同时,在国际上,高铁建设事业正成为我国在国际上展示国家实力的又一张新名片,成为我国展现综合国力的又一利器。在新时期,伴随着我国主导的"一带一路"、"亚投行"等新兴发展战略的实施,我国高铁建设事业迎来了蓬勃发展的新契机。但是不容忽视的是,在进行大规模高铁项目建设的同时,我国各高铁项目参建单位尚且没有形成一个通用化的质量管理模板,这一方面影响了各建设单位质量管理经验的交流与融合,另一方面影响了我国高铁质量管理水平的整体提升,另一方面,工作流程的细化分解方面,还不够彻底,对于各级操作流程的指导还不够完善,这造成了在整个高铁质量体系在运行管理的过程中,缺乏有力的指导与支撑。在我国高铁工程建设已经进行大规模工程实践的基础上,对高铁质量管理从流程化与系统化方面进行研究,努力提升我国高铁建设质量与综合竞争力,正逐渐成为打造中国高铁新名片的关键一环。本文结合与借鉴了高铁质量管理控制研究的一般性思路,在查阅大量铁路工程质量管理资料的基础上,对目前我国高铁质量管理存在的问题进行了深入的剖析与总结,探讨了建立高铁质量管理控制流程体系的可能性与科学性,并结合目前工程项目质量管理领域较为成熟的IS09000标准族、流程管理、动态联盟等项目管理理论,对高铁质量管理流程控制体系进行构建,在充分利用流程分析软件的基础上,对建立三大类高铁项目质量管理控制流程进行了深入的流图分析,从而提出了相应的流程控制建议。另一方面,本文主要通过考核评价的方式,从全项目的视角来审视高铁项目的质量管理情况,显然,这是针对高铁质量管理模式的一大探索。在本文的最后,通过对京沈辽宁客运专线的质量管理工作作为模拟试点,验证了整个体系运行的科学性与可能性,在此基础上,对京沈客运专线质量管理体系在运行中存在的问题进行了深入的总结与分析。笔者希望通过上述的研究,来促进我国高铁质量管理工作水平在"十三五"期间的飞跃,从而成为中国制造的新名片,同时笔者也希望将来有更多的人投入到高铁质量管理控制的研究过程中来,从而不断促进我国高铁质量管理水平迈向国际卓越化的历史进程。
[Abstract]:In the past ten years, the construction of high-speed rail in China has developed rapidly, and its achievements have attracted worldwide attention. Key projects such as Beijing-Kowloon, Nankun, Qinshen, Qinghai-Tibet, Beijing-Tianjin intercity, Wuguang, Zhengxi, Beijing-Shanghai high-speed rail have been built one after another. During this period, the great development of the construction of high-speed rail projects laid a solid foundation for the long-term prosperity of our national economy. At the same time, internationally, high-speed rail construction is becoming another business card for China to show its national strength internationally. In the new period, with the implementation of new development strategies such as "Belt and Road", "AIIB" and so on, China's high-speed rail construction has ushered in a new opportunity for vigorous development. However, while carrying out large-scale high-speed rail projects, the participating units of high-speed rail projects in our country have not yet formed a universal quality management template. On the one hand, this has affected the exchange and integration of the quality management experience of various construction units, on the other hand, it has affected the overall upgrading of the quality management level of high-speed rail in China. On the other hand, the refinement and decomposition of the workflow has not been thorough enough. The guidance for the operation flow at all levels is not perfect, which results in the lack of strong guidance and support in the operation and management of the whole high-speed rail quality system. On the basis of the large-scale engineering practice in the construction of high-speed rail projects in China, In order to improve the quality and comprehensive competitiveness of high-speed rail construction in China, the quality management of high-speed rail has been studied in terms of flowsheet and systematization. It is gradually becoming a key link to create a new business card for high-speed railway in China. This paper combines with and draws lessons from the general ideas of the research on quality control of high-speed rail, and on the basis of consulting a large number of quality management data of railway projects, This paper analyzes and summarizes the problems existing in the quality management of high-speed railway in China, and discusses the possibility and scientific nature of establishing the process system of quality control of high-speed rail. Combined with the project management theory of IS09000 standard family, process management, dynamic alliance and so on in the field of project quality management at present, the process control system of high speed railway quality management is constructed, on the basis of making full use of process analysis software. This paper makes a deep analysis of the flow chart to establish the quality control flow of three types of high-speed rail projects, and puts forward corresponding flow control suggestions. On the other hand, this paper mainly through the way of assessment and evaluation. From the perspective of the whole project, we examine the quality management of the high-speed rail project. Obviously, this is a great exploration of the quality management mode of high-speed rail. At the end of this paper, through the quality management work of the Beijing-Shenzhen-Liaoning passenger dedicated line as a simulation pilot, The scientific nature and possibility of the operation of the whole system are verified. On this basis, the problems existing in the operation of the quality management system of Beijing-Shenyang passenger dedicated line are summarized and analyzed in depth. To promote the leap in the quality management level of high-speed rail in China during the 13th Five-Year Plan period, thus becoming a new business card made in China. At the same time, the author also hopes that more people will be involved in the research process of high-speed rail quality management and control in the future. So as to promote the quality management level of high-speed rail to international excellence in the historical process.
【学位授予单位】：北京交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：U215.1

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