快递服务合同研究

发布时间：2018-04-11 06:35

本文选题：快递服务合同 + 格式条款　；参考：《河北经贸大学》2016年硕士论文

【摘要】：我国的快递服务业相较于发达国家起步较晚,但随着现代商业的发展,网购已然成为人们新的主要消费方式之一。快递服务行业在电子商务的带动下也得到了蓬勃发展。快递服务业同时在国民经济中发挥着基础性作用,与经济社会发展和人民群众生活密切相关,给人们的日常生活带来了极大便利,越来越引起人们的重视。在快递服务业得到迅速发展的同时,损害消费者权益的问题日益突出,人们对此也越加地予以关注。快递行业作为服务行业,必须有与之相关的客观标准和规范化的监督保证措施,来提高和保障其快递服务质量,从而有效保护消费者的权益。从法律层面来说,快递服务合同是快递服务企业对快递服务中各当事人的权利和义务予以明确的重要方式。因此,快递服务合同成为确定与快递服务相关的客观标准和规范化的必要监督保证措施。通过合理、规范的快递服务合同不仅可以有效地预防、减少纠纷,也可以有效地规范快递行业。在实践中快递服务产生的各种法律纠纷,多是由于快递服务合同的规定不完善、快递企业滥用格式条款和法律规定模糊而引起的。因此,提高快递服务合同的制定水平及对法律做出正确的解释和制定更加完善的法律规定是必要的。本文运用多种研究方法相结合的方式对快递服务合同进行了全面深刻的分析研究。主要采用了规范分析、比较分析、案例分析和文献研究的方法。首先,采用比较分析方法对快递服务合同的性质予以明确的定性。再者,通过运用规范分析、比较分析、案例分析和文献研究的方法对我国的快递服务合同在实践中存在的法律问题做出研究,指出我国快递服务合同中各当事人的权力和义务不明确,且快递服务企业提供的快递服务合同中的格式条款存在侵犯消费者利益的问题等等。最后,针对我国的快递服务合同在实践中存在的法律问题,并在借鉴国外经验的基础之上,提出符合我国实际的解决对策。本文主要包括以下几个部分:第一部分为引言,主要包含论文的写作目的、意义及国内外研究现状和创新点。第二部分对快递服务合同基本问题作了简要的介绍。基本阐述了快递服务合同的含义与特征,并对快递服务合同的性质做出详细分析与研究,确定快递服务合同的法律适用。第三部分阐释了快递服务合同当事人间的法律关系,对快递服务合同中的当事人做出具体的分析与定位,明确各当事人的权利与义务。第四部分研究了外国的快递服务合同规范,并从中吸取有价值的经验。第五部分对于我国快递服务合同法律规制方面存在的问题予以研究。第六部分是本文的核心内容,针对我国的快递服务合同法律规制存在的不足与问题,并在借鉴国外经验的基础之上,提出符合我国实际的解决对策。
[Abstract]:Compared with the developed countries, China's express delivery service started late, but with the development of modern commerce, online shopping has become one of the new main consumption ways.The express delivery service industry has also been vigorously developed under the impetus of e-commerce.Express service industry plays a basic role in the national economy at the same time. It is closely related to the development of economy and society and people's life. It brings great convenience to people's daily life and attracts more and more attention.With the rapid development of express service industry, the problem of harming consumers' rights and interests is becoming more and more prominent, and people pay more and more attention to it.As a service industry, express delivery industry must have relevant objective standards and standardized supervision and guarantee measures to improve and protect the quality of express service, thus effectively protect the rights and interests of consumers.From the legal level express service contract is an important way for express service enterprises to make clear the rights and obligations of each party in express service.Therefore, express service contract becomes the necessary supervision and guarantee measure to confirm the objective standard and standardization of express service.Through reasonable and standardized express service contract, not only can effectively prevent and reduce disputes, but also can effectively regulate the express delivery industry.In practice, all kinds of legal disputes arising from express service are mostly caused by the imperfect stipulation of express delivery service contract, the abuse of format clauses and the ambiguity of legal provisions by express delivery enterprises.Therefore, it is necessary to improve the formulation level of express service contract, to make correct interpretation of the law and to make more perfect legal provisions.This paper uses a variety of research methods to express service contract comprehensive and profound analysis.The main methods are normative analysis, comparative analysis, case analysis and literature research.First of all, the nature of express service contract is defined by comparative analysis method.Furthermore, by using the methods of normative analysis, comparative analysis, case analysis and literature research, the legal problems existing in the practice of express service contracts in China are studied.It is pointed out that the rights and obligations of the parties in the express service contract in China are not clear, and the form clauses in the express service contract provided by the express delivery service enterprise have the problem of infringing on the interests of consumers and so on.Finally, aiming at the legal problems existing in the practice of the express service contract in our country, and on the basis of drawing lessons from the foreign experience, the author puts forward some countermeasures which accord with the reality of our country.This paper mainly includes the following parts: the first part is the introduction, including the writing purpose, significance, domestic and foreign research status and innovation.The second part makes a brief introduction to the basic problems of express service contract.This paper expounds the meaning and characteristics of express service contract, analyzes and studies the nature of express service contract in detail, and determines the legal application of express service contract.The third part explains the legal relationship between the parties in the express service contract, makes the specific analysis and positioning of the parties in the express service contract, and clarifies the rights and obligations of the parties.The fourth part studies the foreign express service contract specification, and draws valuable experience from it.The fifth part studies the legal regulation of express service contract in China.The sixth part is the core content of this paper, aiming at the shortcomings and problems of the legal regulation of express service contract in our country, and on the basis of drawing lessons from the foreign experience, the author puts forward some countermeasures which accord with the reality of our country.
【学位授予单位】：河北经贸大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D923.6

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