基于工程项目建设生命周期的冲突管理研究

发布时间：2018-01-15 12:32

本文关键词：基于工程项目建设生命周期的冲突管理研究　出处：《沈阳建筑大学》2013年硕士论文　论文类型：学位论文

【摘要】：随着我国经济快速发展,每年都有大批项目开工建设,项目建设是一项复杂的系统工程,而工程管理需要多视角、系统全面的协调多方利益。然而,在工程项目领域蓬勃发展的同时,冲突也是工程项目建设生命周期中无法回避的问题。在工程项目建设生命周期的过程中,涉及的相关利益主体单位比较多,关系复杂,项目内部运作起来往往会因项目目标、工程质量、进度计划、技术问题、资源分配、工程成本、管理程序等不协调而引发冲突,还有许多不确定因素也影响着工程项目的建设,这些因素在项目的不同阶段产生不同的作用并常以冲突事件的形式表现出来,从这个角度可以说工程管理就是冲突管理。本论文以工程项目建设生命周期中发生的冲突为研究对象,结合相关的文献研究,分析了工程项目建设生命周期中四个阶段的主要冲突源并制定相应的管理策略。以实际案例说明如何利用冲突的管理方法解决工程项目中发生的冲突。本文共分为六部分,第一部分简述了本研究的背景、目的、意义,国内外研究现状以及研究方法、框架结构；第二部分介绍了冲突的界定及其发生的过程,工程项目中的冲突来源；第三部分介绍了工程项目建‘设生命周期的阶段和特点,分析了各阶段中冲突的排序和表现形式；第四部分详细分析了工程项目建设生命周期的四个阶段中冲突产生的原因和管理对策；第五部分结合案例分析了发生在工程项目生命周期中的冲突管理；第六部分给出了本文的研究结论和创新点,最后对未来的研究进行展望。本论文通过对工程项目建设生命周期中发生的冲突事件在项目各阶段表现强度以及各阶段冲突事件累积效应对工程项目所带来的影响和冲突事件在项目中整体分布状态的分析,揭示了冲突事件在工程项目中的表现规律。了解和掌握冲突事件在工程项目建设生命周期中各阶段的主次关系,加强对工程项目建设生命周期中冲突的认识,对项目管理者在工程实际中预测冲突、把握全局、提高项目管理水平,指导项目负责人在实际工作中有效地处理发生的冲突发挥重要的作用。本论文有以下创新点：基于工程项目建设生命周期的冲突管理是从人与事两方面综合思考冲突管理问题。对冲突从被动管理到主动管理,实现工程项目的实施过程中对冲突事件的预警。基于工程项目的建设周期,思考项目经理在不同阶段对项目管理的预警管理,而不是被动的处理。在工程项目实施阶段的冲突管理中增加了从工程伦理的角度思考项目管理中的冲突的解决方法。
[Abstract]:With the rapid economic development of our country, a large number of projects start construction every year. Project construction is a complex system engineering, and project management needs multi-perspective, systematic and comprehensive coordination of various interests. At the same time, conflict is an unavoidable problem in the construction life cycle of engineering projects. In the process of construction life cycle of engineering projects, there are more relevant stakeholders involved. The internal operation of the project often causes conflicts because of the incoordination of project objectives, project quality, schedule, technical issues, resource allocation, engineering costs, management procedures, etc. There are many uncertain factors also affect the construction of engineering projects, these factors in different stages of the project have different roles and often in the form of conflict events. From this angle, it can be said that project management is conflict management. This paper takes the conflicts in the construction life cycle of engineering project as the research object, and combines the related literature research. This paper analyzes the main conflict sources in the four stages of the construction life cycle of engineering project and formulates the corresponding management strategy. The paper illustrates how to use the conflict management method to solve the conflicts in the engineering project. Six parts. The first part briefly describes the background, purpose, significance, domestic and foreign research status, research methods, framework structure; The second part introduces the definition of the conflict and its occurrence process, the source of the conflict in the project; The third part introduces the stages and characteristics of the life cycle of the project construction, and analyzes the ranking and manifestation of the conflicts in each stage. Part 4th analyzes the causes and management countermeasures of the conflicts in the four phases of the construction life cycle of the project in detail. Part 5th analyzes the conflict management in the life cycle of engineering project by case study. In the 6th part, the conclusion and innovation of this paper are given. Finally, the future research is prospected. Through the analysis of the intensity of conflict events in each stage of the project, the impact of the cumulative effect of the conflict events in each stage on the project and the overall impact of the conflict events in the project, the thesis makes an analysis of the impact of the conflict events in the construction life cycle of the project. Analysis of the distribution state. This paper reveals the rules of conflict events in engineering projects, understands and grasps the principal and secondary relationships of conflict events in each stage of the construction life cycle of engineering projects, and strengthens the understanding of conflicts in the construction life cycle of engineering projects. The project manager can predict the conflict in the project practice, grasp the overall situation and improve the project management level. Instructing the project leader to play an important role in dealing with conflicts effectively in practical work. This paper has the following innovations:. The conflict management based on the construction life cycle of engineering project is to think about the conflict management from the two aspects of people and things, from passive management to active management. Based on the construction cycle of the project, the project manager thinks about the early warning management of the project management in different stages. Instead of passively dealing with the conflict management in the implementation stage of the project, the author adds the solution to the conflict in the project management from the point of view of engineering ethics.
【学位授予单位】：沈阳建筑大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：TU71

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