IT外包服务中PMP模式的应用研究

发布时间：2018-06-02 02:47

本文选题：PMP + 项目管理　；参考：《首都经济贸易大学》2014年硕士论文

【摘要】：PMP是美国项目管理协会(PMI)从1981年开始开发的一套项目管理知识体系,其核心是动静两方面内容的不断相互作用。即：不断发展推进的五大项目过程组(启动过程组、规划过程组、执行过程组、监控过程组和收尾过程组)和始终贯穿项目整体的项目管理九大知识领域(范围管理、时间管理、成本管理、质量管理、人力资源管理、沟通管理、采购管理、风险管理和综合管理)。可以说PMP项目管理模式是当今世界项目管理领域的最为权威的理论体系之一,其已逐渐成为项目管理专业性的代名词。近年来,PMP项目管理认证也在中国得到了很好的推广和认可。但是如何将先进的PMP项目管理模式引入中国的IT外包服务项目管理实践,这是项目管理业界面临的一个问题和挑战。作者借助多年的IT外包服务项目管理经验,通过对IT外包服务项目理论和现状进行分析和调查,借助L公司IT桌面外包的实际案例,分析并验证了影响PMP项目管理模式无法在中国项目管理实践中得以顺利应用的主要原因一沟通管理差异,并针对这一问题给出改进建议。通过本文的研究最终得出结论,在吸收PMP项目管理模式的精髓的基础上,同时要结合中国本土的实际情况加以分析和改良,使其更能契合中国的项目管理环境,这样才能使PMP项目管理模式在IT外包服务项目中更好地得以应用。
[Abstract]:PMP is a set of project management knowledge system developed by American Project Management Association (PMI) since 1981. Its core is the continuous interaction between the two aspects. That is, the five project process groups (start-up process group, planning process group, executive process group, monitoring process group and closing process group) and the nine knowledge areas (scope management) that always run through the project as a whole. Time management, cost management, quality management, human resources management, communication management, procurement management, risk management and integrated management. It can be said that PMP project management mode is one of the most authoritative theoretical systems in the field of project management in the world, and it has gradually become the pronoun of project management specialty. In recent years, PMP project management certification has also been well promoted and recognized in China. However, how to introduce the advanced PMP project management mode into the IT outsourcing service project management practice in China is a problem and challenge faced by the project management industry. With the help of many years of IT outsourcing service project management experience, the author analyzes and investigates the theory and present situation of IT outsourcing service project, and makes use of the actual case of IT desktop outsourcing in L Company. This paper analyzes and verifies that the main reason why the PMP project management mode can not be applied smoothly in China project management practice is the difference of communication management, and puts forward some suggestions to improve this problem. Finally, through the research of this paper, we draw a conclusion that, on the basis of absorbing the essence of PMP project management mode, we should analyze and improve it in combination with the actual situation in China, so as to make it more suitable for the project management environment in China. In this way, PMP project management mode can be better applied in IT outsourcing service projects.
【学位授予单位】：首都经济贸易大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F416.72;F273

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