公共价值管理绩效评估体系研究

发布时间：2018-03-31 01:27

本文选题：公共价值管理　切入点：合法性　出处：《福州大学》2014年硕士论文

【摘要】：政府绩效管理自20世纪70年代以来,一直都是公共管理研究的焦点。政府绩效评估是政府绩效管理有效运行的有力保障,它作为一种源于西方发达国家的公共管理工具,如今已然形成了全球性的发展态势。而建立一套行之有效的评估指标体系是科学合理评价政府绩效的首要前提。政府绩效衡量的效率范式逐渐成为公共行政的主导范式,但它却忽视了公众最关注的公平、责任、正义等重要问题。与新公共管理相比,公共价值管理为政府行为包含的结果、表达手段以及诚信、合法等提供了一个更为广泛的衡量范围。本文意图走出政府绩效评估"政绩工程"的倾向,主张政府绩效衡量的信任范式才是可持续的,应该高度重视政府服务的公共价值取向,通过公共价值和公众集体偏好来衡量政府绩效。本文在研究三圈理论、公共价值管理理论和政府绩效评估理论的基础上,借鉴西方理念和实践,结合我国政府绩效评估体系现状及存在问题,从评估主体、评估内容、评估方式及评估结果应用等方面对公共价值管理绩效评估体系进行总体设计。政府绩效评估指标体系作为政府绩效评估的核心,决定着整个绩效评估的科学程度。本文基于治理过程的考察,遵循指标设计的基本原则,从合法性、政府能力、价值创造三个方面出发,设计相应的二级指标及主要观测点,构建一个完整的公共价值管理绩效评估指标体系。最后,对公共价值管理绩效评估指标体系进行检验及应用模型构建,并尝试与其他政府绩效评估指标进行对比、分析和总结,为政府绩效评估和改进政府行为提供建议。公共价值管理绩效评估体系研究具有理论意义和实际意义。一方面,公共价值管理绩效评估体系研究无论是对于公共价值管理理论的研究,还是对于深化政府绩效评估理论研究和拓展政府管理创新研究视野都具有重大理论价值。另一方面,研究公共价值管理绩效评估体系不仅可以树立与科学发展观相适应的政绩观,对政府决策具有一定的参考价值,而且重视政府绩效考评,致力于发现和创造公共价值,有利于建设一个让人民满意的服务型政府。
[Abstract]:The government performance management since 1970s, has always been the focus of public management research. Government performance evaluation is a powerful guarantee for the effective operation of the performance management of the government, it is used as a source in the western developed countries public management tools, and now has become the global development trend. And the establishment of a set of effective evaluation index system is the most important the premise of scientific and rational evaluation of government performance. The efficiency of the paradigm of government performance measurement has gradually become the dominant paradigm of the public administration, but it is ignored by the public is most concerned about fairness, responsibility, justice and other important problems. Compared with the new public management, public value management of government behavior includes results, means of expression and legal integrity, etc. provides a more wide measuring range. The intention of this article is out of the tendency of government performance evaluation "political project", advocates the government performance measurement trust fan Type is the only sustainable, should attach great importance to the public value orientation of government services, to measure government performance through public value and public collective preference. In this paper, in the study of three circle theory, basic public value management theory and government performance evaluation theory, the western philosophy and practice, combined with China's current situation and existing government performance evaluation system the problem, from the evaluation subject, evaluation content, evaluation methods and assessment of the application of public value management performance evaluation system for the overall design. The core of the government performance evaluation index system for government performance evaluation, the scientific degree determines the whole performance evaluation. This paper examines the governance process based on the basic principles of index design from the legitimacy of the government ability, value creation in three aspects of two indicators of the corresponding design and main observation point, Gou Jianyi complete the public The performance evaluation index system of value management. Finally, the public value management performance evaluation index system of test and application of the model, and try to make a comparison with other government performance evaluation index, analysis and summary for the government performance evaluation and improvement of government behavior and provide suggestions. Has theoretical and practical significance to research on the evaluation system of public value management performance on the one hand, the research of public value management performance evaluation system both for the study of public value management theory, is to deepen the government performance evaluation and research is of great theoretical value to expand the research perspective of government management innovation theory. On the other hand, the Research of public value management performance evaluation system can not only establish compatible with Scientific Outlook on Development's outlook, has a certain reference value to the government decision-making, but also attach importance to the government performance evaluation, dedicated to the discovery and innovation The construction of public value is conducive to the construction of a service-oriented government which is satisfied with the people.

【学位授予单位】：福州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D035

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