新公共管理视角下公立医院护理人力资源管理创新研究

发布时间：2018-03-31 17:40

本文选题：新公共管理　切入点：护理人力资源管理　出处：《华中师范大学》2015年硕士论文

【摘要】：随着社会和经济水平的飞速发展,公众和患者对医疗水平和护理服务质量要求日益提高,护理人力资源管理面临的压力也迅速增加。面对护理人员的高离职率、配置效率低下、岗位培训不足、激励机制不健全以及绩效管理不完善等护理难题,如何提高护理资源管理水平,降低离职率,保证护理人员生产率成为护理管理者的首要任务。首先,本文在对护理人力资源管理和新公共管理等理论进行阐述的基础上,结合目前我国护理现状,指出提高护理人力资源管理水平是解决护理问题的关键。针对目前我国护理人力资源管理的诸多问题,提出将新公共管理中绩效原则、公共服务理念、重视产出等方面的内容引入到护理人力资源管理中,以提高护理人员的工作效率,缓解护理服务中的难题。其次,本文以武汉市区属医院为例,分析了其护理人力资源管理的现状,并归纳总结其存在的问题及产生的原因。总的来说,护理人力资源管理中主要存在以下四个问题：一,护理人力资源管理理念滞后,管理形式单一,物本思想严重；二,人员配备不足,动态调整存在缺陷；三,激励制度不健全,薪酬分配不一致；四,培训体系不完善,忽视个人需求。对于以上存在的问题若不重视并加以解决,我国的护理发展水平将受到一定的局限。最后,针对存在的问题,结合实际,引入新公共管理的相关理念,以提高护理人力资源管理水平,提出了以下具体建议措施：第一,更新护理人力资源管理理念,引入“以人为本”观念,完善规章制度；第二,健全竞争激励机制,坚持公平、公正；第三,完善培训体系,重视绩效管理；第四,实现人员动态调配,推进信息化管理。将新公共管理的相关理念引入护理人力资源管理中,对护理人力资源管理存在的问题进行改进,对管理水平和护理人员素质的提高有很大的促进作用。
[Abstract]:With the rapid development of social and economic level, the demands of the public and patients on the medical level and nursing service quality are increasing day by day, and the pressure on nursing human resources management is also increasing rapidly. In the face of the high turnover rate of nursing staff, the allocation efficiency is low. How to improve the level of nursing resources management, reduce the rate of resignation and ensure the productivity of nursing staff becomes the primary task of nursing managers, such as inadequate job training, imperfect incentive mechanism, imperfect performance management and other nursing problems, such as improving the level of nursing resources management, reducing the turnover rate, and ensuring the productivity of nursing staff. On the basis of expounding the theories of nursing human resource management and new public management, this paper combines the present nursing situation of our country. It is pointed out that improving the level of nursing human resources management is the key to solve nursing problems. Aiming at many problems of nursing human resources management in our country, this paper puts forward the principle of performance and the concept of public service in the new public management. In order to improve the working efficiency of nursing staff and alleviate the difficult problems in nursing service, the emphasis on output is introduced into the management of nursing human resources. Secondly, this paper takes Wuhan District Hospital as an example. The present situation of nursing human resource management is analyzed, and the existing problems and causes are summarized. In general, there are four main problems in nursing human resource management: first, the concept of nursing human resource management lags behind. The management form is single, the material-oriented thought is serious; second, the personnel is insufficient, the dynamic adjustment exists the flaw; third, the incentive system is not perfect, the salary distribution is not consistent; fourth, the training system is not perfect, Ignore individual needs. If the above problems are not paid attention to and solved, the level of nursing development will be limited. Finally, according to the existing problems, combined with the reality, the introduction of new public management related concepts, In order to improve the level of nursing human resources management, the following specific measures are put forward: first, to renew the concept of nursing human resources management, to introduce the concept of "people-oriented", and to perfect the rules and regulations; second, to improve the competitive incentive mechanism and adhere to fairness. Third, improve the training system, attach importance to performance management; fourth, achieve the dynamic deployment of personnel, promote information management. The problems existing in nursing human resources management are improved, which can greatly promote the improvement of management level and nursing staff quality.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：R47

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