广州市H街道政府购买社工项目评估研究

发布时间：2018-05-26 12:04

本文选题：政府购买服务 + 社会工作　；参考：《辽宁大学》2013年硕士论文

【摘要】：政府购买社工项目，即政府购买社会工作服务项目，它是推动社会工作机构建立、社会工作事业发展的重要力量。它不但能够为社会工作事业发展开辟的新的资金来源渠道，拓宽社会工作发挥作用的领域，还能促进社会工作组织与政府的沟通交流，，让政府对社会工作有更全面、更深入的了解，从而为营造良好的社会工作发展环境奠定基础。近几年，随着政府社会服务职能的转移，在公共服务社会化、公共管理市场化的背景下，政府购买社会工作服务在快速发展的同时，也由于缺乏相应的规范管理制度、社工机构专业化程度低、民间社会资源有限等原因，出现了乱象丛生的局面。关于这些项目的监督评估工作，也由于相关研究较少、缺乏评估机制、评估文化、项目干系人重视程度不够等原因，多数项目评估也流于形式。项目评估促进项目改进、维护相关利益群体权益、提升项目承接机构组织能力建设、树立社会组织社会公信度等方面的作用并没有得到充分发挥。在实证研究和文献研究的基础上，本文提出了基于项目管理视角的政府购买社会工作服务评估研究的主题，阐述了我国政府购买社会工作服务运作现状，描述了广州市H街道政府购买社工项目的横向管理模式和纵向管理模式。在此基础上，文章还对这两种项目管理模式中存在的项目评估体系进行挖掘，运用对比分析研究的方法，比较了广州市H街道横向管理项目评估体系和纵向管理项目评估体系的相似性和差异性。以此为依据，结合目前社会工作评估领域的实际情况，文章还对目前广州市H街道政府购买社工项目评估中存在的问题，以及造成问题存在的原因进行分析，并提出相应的评估改进的策略。
[Abstract]:The purchase of social work programs by the government, that is, the purchase of social work services by the government, is an important force in promoting the establishment of social work institutions and the development of social work undertakings. It can not only open up new sources of funds for the development of social work, broaden the fields in which social work plays a role, but also promote communication between social work organizations and the government, so that the government can have a more comprehensive understanding of social work. More in-depth understanding, thus for the creation of a good social work development environment lay the foundation. In recent years, with the transfer of government social service function, under the background of socialization of public service and marketization of public management, government purchase of social work service is developing rapidly, but also due to the lack of corresponding standard management system. The social work organization specialization degree is low, the civil society resources are limited and so on, appeared the chaotic situation. The monitoring and evaluation of these projects is also due to the lack of relevant research, lack of evaluation mechanism, evaluation culture, the project stakeholders pay less attention to, most of the project evaluation is also a mere formality. The role of project evaluation in promoting project improvement, safeguarding the rights and interests of relevant interest groups, enhancing the organizational capacity building of project undertaking institutions, and establishing the social credibility of social organizations have not been fully brought into play. On the basis of empirical research and literature study, this paper puts forward the theme of the evaluation research of government purchasing social work service based on project management, and expounds the current situation of government purchase of social work service in our country. This paper describes the horizontal management model and vertical management model of the social work project purchased by the H street government in Guangzhou. On this basis, the paper also excavates the project evaluation system existing in these two project management models, and applies the method of comparative analysis and research. This paper compares the similarity and difference between the evaluation system of H street horizontal management project and the longitudinal management project evaluation system in Guangzhou. On this basis, combined with the actual situation in the field of social work evaluation at present, the article also analyzes the problems existing in the evaluation of social work items purchased by the H street government in Guangzhou at present, as well as the causes of the problems. And put forward the corresponding evaluation and improvement strategy.
【学位授予单位】：辽宁大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：D669.3

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