酒店员工流失及人力资源管理开发
本文关键词：酒店员工流失及人力资源管理开发，，由笔耕文化传播整理发布。
酒店员工流失及人力资源管理开发
酒店员工流失及人力资源管理开发
自革新开放以来,旅游酒店业得到了飞速发展,成为推动国民经济发展的重要力量。但酒店业的人力资源开发与管理工作存在储多不足,造成酒店员工流失严重,给酒店带来了极为不利的影响。高员工流失率已严重影响酒店的经营状况,造成员工技术和经验的流失,甚至商业机密泄露,使酒店竞争力降低,顾客和员工忠诚度下降,从而阻碍酒店业的进一步发展。因此酒店管理应该以人为本,增强全体员工的凝聚力。酒店的竞争归根到底是人才的竞争,哪个酒店拥有了人才,哪个酒店将在竞争中获胜。浅析浅析员工流失的理由,留住人才,将是酒店业有效利用人力资源的重中之重。因此,正确认识人力资源的现实情况,通过仔细浅析浅析不足,进而找到一条可行的解决策略是非常必要的。本文选择石家庄某酒店作为研究对象,在理论和实践相结合的前提下,从宏观,微观(包括企业和个人)角度浅析浅析了员工流失的员因,并且根据该酒店的实际情况,利用问卷调查,浅析浅析了该酒店目前人力资源管理近况和存在不足,得出了影响石家庄某酒店员工流失的主要理由在于晋升、职业生涯、薪酬、培训、工作压力、招聘和人际关系,其中晋升、职业生涯和薪酬是三大主要理由,并对每一个理由进行了深入的浅析浅析。员工流失理由是酒店人力资源管理存在的不足。根据对石家庄某酒店员工流失理由的浅析浅析,提出了酒店防范员工流失应从人力资源开发管理和潜质管理入手,着重从六个方面进行仔细浅析浅析:一是多渠道招聘管理和服务人员,实现人力资源的竞争配置;二是有机整合各类培训,深度开发员工心智;三是建立绩效评估体系,推动薪酬水平公平合理;四是重视员工激励管理;五是制定员工职业生涯规划;六是构建和谐的企业文化。这六个方面并不是相互独立的,必须成为一个体系,相互协调、配合,才能有效防范员工流失。
【Abstract】 Since the reform open, the tour cabaret hotel industry gets to fly to develop soon, becoming important power that pushes the national economy development. But the human resource development and managements of the hotel industry work to exist to keep many problems, result in the employee in cabaret flowing out severely, bringing the extremely disadvantageous influence to the hotel. The high rate of employee flowing out have already affected the hotel seriously, result in employee’s technique and empirical run off , even the business secret reveal, making the cabaret competition ability lower, customer and employee’s loyalties descend, thus obstructing further development of the hotel industry. So the hotel management should make people the center. The competition of the hotel returns a competition of talented person exactly, which hotel owned the talented person, which hotel will win in the competition. Analyze the reason that employee flowing out, keep the talented person, is the center of hotel industry to make use of the human resource effectively. Therefore, it is necessary that knowing the realistic circumstance of the human resource, carefully analyze problem and finding out a feasible method.This article chooses a hotel in Shijiazhuang to be the research object, under the premise that theories and fulfillment combine together, from the macro view, the tiny view( include the business enterprise and personal) angle analyzed the cause that employee flowing out, and according to the actual circumstance of that hotel, adopted the questionnaire, analyzed that hotel’human resource management currently present condition and the problem, generalized that the main reason of employee flowing out in Shijiazhuang x cabaret lie in the promotion, occupation career, salary, training, work pressure, job advertisement and social interaction, among them promote, the occupation career and salary is three main reason, and carried on the thorough analysis to each reason.The employee flowing out is the main problem in the hotel’s human resource management. According to analysis to this hotel employee flowing out in Shijiazhuang, the article puts forward that hotel to guard against the employee flowingout should begin from 6: One is adopt many outlets to get job advertisement management and attendants, carrying out the competition of human resource install; Two is organic to integrate each kind of training, the depth develops employee’s intelligence; Three is to build up the performance evaluation system, promote the salary level equity reasonable; Four is to attach importance to employee prompting; Five is to constitute the employee’s occupation career management; Six is to set up the harmonious corporate culture. These six aspects is not independent mutually, it must become an individual department, moderate and match with mutually, then can guard against the employee flowing out effectively.
【关键词】 酒店； 员工流失； 人力资源； 开发管理； 潜质管理；【Key words】 Hotel； Employee flowing out； Human resource； Development management； Latent ability management；
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本文关键词：酒店员工流失及人力资源管理开发，由笔耕文化传播整理发布。
本文编号：197561
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