社会组织承接公共服务的“多重问责失序”研究

发布时间：2018-01-25 20:35

本文关键词： 社会组织公共服务多重问责失序　出处：《广西大学》2017年硕士论文　论文类型：学位论文

【摘要】：社会组织并非圣洁物。实践表明,社会组织承接公共服务可能存在降低服务质量,违规使用资金等失范行为。对此,为确保公共服务绩效和促进社会组织健康有序发展,必须构建多元问责网络。但是,当不同的问责主体根据自身的问责偏好,通过不同的问责方式对社会组织进行问责时,使社会组织难以应付,导致组织功能紊乱,破坏组织的建设,最终造成“多重问责失序”。所以,社会组织承接公共服务的多元问责网络中,为实现有序问责,问责偏好与组织使命越吻合的问责应优先得以实现。当然,各问责主体应当提出与公共服务绩效和组织成长相关的问责要求,避免给社会组织带来多余的负担。然而,当前社会组织承接公共服务的多重问责状态并非理想,呈现一张病态的问责网络——“多重问责失序”。由于问责主体地位及其不平等,问责优先性措置,导致问责主体协同不足,问责合力发挥不强;问责过程,目光短视,过于迷恋经济效益,导致问责异化,束缚了社会组织的发展;问责结果仅为了展示短期获得的“成功”,忽略问责的目的是促进组织成长。问责本质上是治理工具,是为实现公共服务目的和促进组织成长的工具。所以,为确保社会组织承接公共服务的有效性,使受益者真正得以普惠,必须实现多重问责的有序性,从而形成有效的问责合力。对此,本文认为必须明确问责的目标和原则,避免与服务绩效和组织使命无关的多余问责;建立权威性的评估标准,完善社会组织的评估机制,确保评估程序公平、结果公正;拓宽问责渠道,强化受益人问责,营造良好的社会问责氛围,促进多元主体协调问责;建立共同的问责愿景,实现多元问责的无缝隙对接;建立健全社会组织的内部问责机制,提高社会组织的回应效率,以免耗费更多时间和精力去应付不同的问责。
[Abstract]:Is not the holy thing of social organizations. Practice shows that the social organization to undertake public service may reduce the quality of service, illegal use of funds anomie behavior. In this regard, in order to ensure the performance of public services and promote the healthy and orderly development of social organizations, we must build multiple accountability network. However, when the different subject of accountability, accountability according to their own preferences on the social organization, through different accountability accountability, the social organization to cope with, leading to tissue dysfunction, destroying the organization construction, resulting in "multiple accountability disorder". Therefore, multiple accountability network social organizations to undertake public service, to achieve the orderly accountability, accountability preference and organization mission more consistent accountability should be achieved. Of course, the subject of accountability should be put forward and the performance of public service and organizational growth related accountability requirements, to avoid social organizations bring extra The burden. However, the current social public service organizations to undertake multiple accountability is not an ideal state, showing a morbid accountability Network -- "multiple accountability disorder". Because the subject of accountability and accountability status inequality, priority processing, resulting in lack of coordination of accountability subject, accountability synergy is not strong; the accountability process, short-sighted, overly obsessed with economic benefits, resulting in the accountability of alienation, constraints the development of social organization; accountability in order to obtain short-term results only show "success", ignore the purpose of accountability is to promote organizational growth. Accountability is essentially a management tool, is to achieve the objective of public service and promote the organization the growth of the tool. Therefore, to ensure the effectiveness of social organizations to undertake public service, the real beneficiaries can be ordered to achieve multiple inclusive, accountability, to form effective accountability efforts. In this regard, it must be clear Ask the objectives and principles of responsibility, mission and service performance and avoid redundant organization independent accountability; establish a authoritative evaluation standard, improve the assessment mechanism of the social organization, ensure that the assessment results of procedural justice, accountability and justice; broaden the channels, strengthen the accountability of the beneficiary, to create a good social atmosphere of accountability, promote the coordination of multiple subjects accountability; accountability to establish a common vision, to achieve a seamless docking multiple accountability; establish and perfect the social organization of the internal accountability mechanisms, improve the response efficiency of social organizations, so as not to spend more time and energy to cope with accountability.

【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630

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