跨文化团队成员文化智力、跨文化适应性与个体绩效关系的实证研究

发布时间：2018-05-05 08:12

本文选题：文化智力 + 跨文化适应性　；参考：《上海外国语大学》2017年硕士论文

【摘要】：在全球化日渐加剧的环境下,越来越多的企业试图依赖跨文化工作更好地参与全球市场竞争,跨文化团队也因此应运而生。在跨文化团队中由于多样化的国籍背景,多元化的工作场所,差异化的团队文化变得越来越明显。跨文化团队中的成员面临着因文化背景、风俗习惯、宗教信仰和价值观的高度差异化,而导致的跨文化沟通困难、行为和认知错误等严重障碍,进而严重影响其在团队中的个人表现。在这样的背景和跨文化管理理论的发展下,文化智力正在受到越来越多的关注,然而之前的研究更多地探讨了个体文化智力对工作绩效等的正向影响,即个人文化智力越高,其工作表现越好,那么在跨文化团队中是否还是适用呢?是否有中介变量在对这种影响产生调节作用呢?在跨文化团队中,团队内成员之间的可见差异,价值观差异和背景信息差异是否也会对个体绩效等产生不同的影响呢?作用更为正向还是相反呢?所以本文主要解决的重点是个体文化智力对跨文化个体绩效的影响,同时将跨文化适应性引入到该影响机制中,试图解释跨文化适应性在这两者之间的中介效应。本文主要包括以下三个研究:(1)跨文化团队成员个体文化智力与个体绩效的关系;(2)跨文化适应性在跨文化团队成员文化智力与个体绩效之间的中介效应影响;(3)跨层级分析团队变量(可见差异,价值观差异与背景信息差异)在成员文化智力对个体绩效关系上的调节影响;研究发现,个体文化智力与个体绩效有效性显著正相关,跨文化适应性在个体文化智力和个体绩效之间起到部分中介效应,可见差异,价值观差异和背景信息差异在文化智力对个体绩效上起到正向调节作用。分维度看,可见差异会增强文化智力对工作完成的正向作用,价值观差异在文化智力对工作完成和团队合作的影响起到正向调节作用,同时背景信息差异在文化智力对创新能力的影响上起到正向调节作用。本文的创新点是从理论上深化了文化智力对个体绩效的提升机制,另外也从团队角度跨层级分析了文化智力对个体绩效的影响。
[Abstract]:In the increasingly globalized environment, more and more enterprises try to rely on cross-cultural work to participate in the global market competition, and cross-cultural teams emerge as the times require. In cross-cultural teams, due to diverse national backgrounds, diverse workplaces, differentiated team culture has become more and more obvious. Members of cross-cultural teams face serious barriers to cross-cultural communication, behavioural and cognitive errors, due to high differences in cultural backgrounds, customs, religious beliefs and values. And then seriously affect their personal performance in the team. Under such background and the development of cross-cultural management theory, cultural intelligence is receiving more and more attention. However, previous studies have more explored the positive impact of individual cultural intelligence on job performance, that is, the higher the individual cultural intelligence, the higher the individual cultural intelligence. The better the performance, is it still applicable in cross-cultural teams? Is there a mediating variable that regulates this effect? In cross-cultural teams, the visible differences, values differences and background information differences among the members of the team will also have different effects on individual performance. Is it more positive or vice versa? Therefore, the main focus of this paper is the impact of individual cultural intelligence on cross-cultural individual performance. At the same time, cross-cultural adaptability is introduced into the influence mechanism, trying to explain the intermediary effect of cross-cultural adaptability between the two. This paper mainly includes the following three studies: (1) the relationship between individual cultural intelligence and individual performance of cross-cultural team members; (2) the intermediary effect of cross-cultural adaptability on cross-cultural team members' cultural intelligence and individual performance. Level analysis team variables visible differences, Value difference and background information difference) the influence of member's cultural intelligence on individual performance, the study found that individual cultural intelligence and individual performance effectiveness were significantly positively correlated. Cross-cultural adaptability plays a part of intermediary effect between individual cultural intelligence and individual performance. It can be seen that differences in values and background information play a positive role in regulating individual performance. From the perspective of dimension, we can see that the difference of cultural intelligence can enhance the positive effect of cultural intelligence on work completion, and the difference of values plays a positive role in regulating the influence of cultural intelligence on work completion and team cooperation. At the same time, background information difference plays a positive role in the influence of cultural intelligence on innovation ability. The innovation of this paper is to deepen the promotion mechanism of cultural intelligence to individual performance theoretically, and to analyze the influence of cultural intelligence on individual performance from the perspective of team.
【学位授予单位】：上海外国语大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92

【参考文献】