团队心理资本对团队绩效的影响：团队学习氛围的调节作用

发布时间：2018-10-04 22:19

【摘要】：我国丰富的自然和人口资源为经济的快速发展、市场的繁荣昌盛奠定了基础。然而随着自然资源的不断消耗、人口结构的改变,以前引以为傲的物质资源和充足的廉价劳动力正逐渐丧失优势。以数量为前提的经济的发展遭遇瓶颈,以质取胜才是王道。实现经济发展“质”的突破必须着眼于“人”的激发。在此大环境下,“心理资本”作为当下企业转型、跨越式提升绩效、创建核心竞争力的关键要素,越来越受到重视。不同的是,自2014年中国步入“新常态”发展阶段,动荡的环境需要一种能够快速适应环境变化,灵活应对不确定性且大范围获取各种知识信息帮助企业提升效益的组织结构。“团队”作为企业发展的又一重心日益突显。本文结合这两个现实情况,从人与情境交互理论出发,借助资源保存理论和特质激发理论,希望解决团队心理资本是否能够促进团队工作绩效的提升,不同类型的团队工作绩效又需要何种团队能量予以激发,团队学习氛围水平的不同是否会影响团队心理资本效用的发挥等问题。文章以人与情境交互理论为基础,首先,分别从个体要素——团队心理资本、情境因素——团队学习氛围、行为结果——团队绩效三个角度,对它们的概念、结构维度、测量方式进行了辨析和总结。然后借助现有的文献及理论加之适当推理构建了本文的研究模型,提出研究假设。最后使用问卷调查法作为主要的研究手段,证实研究假设是否成立。研究通过在线的问卷发放平台和现场走访调查两种方式采集了 308份问卷,共计59个团队的有效数据。随后,运用SPSS、AMOS等分析软件对收集到的样本进行了描述性统计分析、共同方法偏差检验、数据聚合分析、信效度分析。在确定数据合理性和可用性的基础上展开相关分析和回归分析,检验各研究假设。得到的具体结论包括:(1)团队心理资本对团队绩效具有积极作用;(2)团队心理资本各维度积极作用于团队绩效各维度,并且通过回归分析证实,不同维度对不同类型团队绩效的效应不同,具体来说团队效能感对团队任务绩效的正向作用最强,团队乐观对团队关系绩效的预测力度最强,团队愿景对团队学习绩效的贡献最大,团队韧性和团队乐观对团队创新绩效的积极作用较为突出;(3)团队学习氛围对团队心理资本与团队绩效的关系起正向调节作用。基于以上研究结果,本文给出了开发团队效能感、团队愿景、团队韧性和团队乐观等团队心理资本要素,营造团队学习的氛围的具体对策和建议。希望可以助推企业的团队管理,帮助企业提高主动性和积极性营造良好的学习氛围,构建应对当前高压环境的核心竞争优势。
[Abstract]:China's rich natural and population resources for the rapid development of the economy, the prosperity of the market laid the foundation. However, with the consumption of natural resources and the change of population structure, the former prideful material resources and abundant cheap labor are gradually losing their advantage. The development of economy with quantity as premise encounters bottleneck, win with quality is king road. To realize the breakthrough of the quality of economic development, we must focus on the stimulation of "human". In this environment, "psychological capital", as a key element of enterprise transformation, leapfrog promotion of performance and establishment of core competitiveness, has been paid more and more attention. The difference is that since 2014, China has stepped into the stage of "new normal" development, and the turbulent environment needs an organizational structure that can adapt to environmental changes quickly, deal with uncertainty flexibly and obtain a wide range of knowledge information to help enterprises improve their efficiency. "team" as another focus of enterprise development is becoming increasingly prominent. Based on the theory of interaction between human and situation, the author hopes to solve whether the psychological capital of the team can promote the performance of the team by using the theory of conservation of resources and the theory of characteristic arousal. What kind of team energy is needed for different types of team performance, and whether the different learning atmosphere will affect the effectiveness of team psychological capital. This paper is based on the theory of interaction between human and situation. Firstly, from three angles of individual factor-team psychological capital, situational factor-team learning atmosphere, behavior result-team performance, the author analyzes their concepts and structural dimensions. The measurement method is analyzed and summarized. Then, with the help of the existing literature and theory and appropriate reasoning, the research model of this paper is constructed, and the research hypothesis is put forward. Finally, the questionnaire method is used as the main research method to confirm the validity of the research hypothesis. In this study, 308 questionnaires were collected through online questionnaire distribution platform and field visit survey, and a total of 59 effective data of the team were collected. Then, using SPSS,AMOS and other analysis software, the collected samples were analyzed by descriptive statistical analysis, common method deviation test, data aggregation analysis, reliability and validity analysis. On the basis of determining the rationality and availability of data, correlation analysis and regression analysis are carried out to test the research hypotheses. The specific conclusions are as follows: (1) team psychological capital has positive effect on team performance; (2) each dimension of team psychological capital has positive effect on each dimension of team performance, which is confirmed by regression analysis. Different dimensions have different effects on different types of team performance, specifically, team efficacy has the strongest positive effect on team task performance, and team optimism has the strongest effect on team relationship performance. Team vision contributes most to team learning performance, and team resilience and team optimism play an important role in team innovation performance. (3) team learning atmosphere plays a positive role in regulating the relationship between team psychological capital and team performance. Based on the above research results, this paper gives the development of team efficacy, team vision, team resilience and team optimism, such as team psychological capital elements, to create a team learning atmosphere specific countermeasures and suggestions. It is hoped that it can boost the team management of enterprises, help enterprises to improve their initiative and enthusiasm to create a good learning atmosphere, and build the core competitive advantage to cope with the current high-pressure environment.
【学位授予单位】：广州大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92

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