湖南省中小企业知识管理能力评价及其影响因素研究

发布时间：2018-03-05 16:09

本文选题：中小企业　切入点：知识管理能力　出处：《中南大学》2013年硕士论文　论文类型：学位论文

【摘要】：摘要：管理大师Peter Ferdinand Drucke曾说过：“21世纪的组织,最有价值的资产是组织内的知识工作者和他们的生产力。”伴随着知识经济时代的到来,企业生存和发展越来越依赖企业所拥有的知识,企业之间的竞争转变为以知识为核心的竞争,谁拥有尖端知识谁就掌握了核心竞争力。由此引来了学者们对企业知识管理的研究,催生出了企业知识管理这门学科。企业知识管理能力的评价作为知识管理活动的重要环节,可以找出企业知识管理能力的优势与不足,进而找出改进知识管理能力的对策,这将推动企业知识管理的实施。首先,笔者阐述了国内外关于知识管理能力的评价方法与提升对策的相关文献研究,分析出国内外对于该课题的研究现状、成果与不足,为自己的研究提供了切入点与理论依据。在此基础上选择适宜的研究方法以及统计分析方法,借鉴参考了相关理论研究成果,综合运用德尔菲法和AHP法试图构建一套科学而精确的、针对中小企业知识管理能力的评价指标体系,并据此设计了调查问卷来收集相关数据进行了实证分析；然后,运用回归分析法对知识管理能力的影响因素与知识管理能力之间的假设关系进行实证研究,结果证实了组织结构、企业文化和信息技术均对知识管理能力有重要影响关系；最后,依据此种关系的研究结论,结合受调查的中小型企业知识管理能力存在的问题,提出一些具有针对性的提升对策和建议。图7幅,表57个,参考文献56篇。
[Abstract]:Absrtact: Peter Ferdinand Drucke once said, "in 21th century, the most valuable assets of the organization were the knowledge workers in the organization and their productivity." with the advent of the era of knowledge economy, The survival and development of enterprises depend more and more on the knowledge owned by the enterprises. The competition among enterprises is transformed into the competition with knowledge as the core. Who owns the cutting-edge knowledge will master the core competence. As a result, the scholars study the enterprise knowledge management, and give birth to the subject of enterprise knowledge management. The evaluation of enterprise knowledge management ability is an important link in the knowledge management activities. We can find out the advantages and disadvantages of enterprise knowledge management ability, and then find out the countermeasures to improve knowledge management ability, which will promote the implementation of enterprise knowledge management. First of all, the author elaborated the domestic and foreign related literature research on the evaluation method and the promotion countermeasure of the knowledge management ability, analyzed the domestic and foreign research present situation, the achievement and the insufficiency for this topic. It provides a breakthrough point and theoretical basis for our own research. On this basis, we choose the appropriate research methods and statistical analysis methods, and refer to the relevant theoretical research results. Using Delphi method and AHP method to construct a set of scientific and accurate evaluation index system for knowledge management ability of small and medium-sized enterprises, and then designed a questionnaire to collect relevant data for empirical analysis. An empirical study on the hypothetical relationship between the influencing factors of knowledge management ability and knowledge management ability is carried out by means of regression analysis. The results show that the organizational structure, corporate culture and information technology have important influence on knowledge management ability. Finally, according to the research conclusions of this relationship and the existing problems of knowledge management ability of the small and medium-sized enterprises under investigation, this paper puts forward some targeted countermeasures and suggestions for improving the knowledge management ability of the small and medium-sized enterprises, including 7 figs, 57 tables and 56 references.
【学位授予单位】：中南大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：G311

【参考文献】