市级供电局变电运检工区绩效指标体系设计研究

发布时间：2018-02-21 13:01

本文关键词： 绩效指标绩效管理人力资源管理　出处：《华北电力大学》2013年硕士论文　论文类型：学位论文

【摘要】：电力行业作为支撑国民经济发展的重要行业,其健康稳定发展关系着国计民生。变电运检工区是各个供电公司都存在的一个生产方面的基层单位,变电运检人员作为供电公司从事变电工作的一批专业人员,担负着电网安全操作和安全运行的重任。合理的评价变电运检人员劳动价值,能够调动其工作积极性,形成积极向上的组织文化,降低变电运检工作中人员误操作的概率,对管理人员来说具有重要的实际意义。本文以市级供电局变电运检工区绩效指标体系为研究对象,运用绩效指标理论及实践述评的观点,对企业运用该绩效指标理论的指导意义作了总结,对该变电运检工区绩效指标体系面临的主要挑战进行了评析,并根据相关理论观点,基于绩效指标、绩效指标沟通和绩效指标库的框架思想,设计了市级供电局变电运检工区绩效指标新体系。新的市级供电局变电运检工区绩效指标分为工区指标、班组指标和员工指标三层,由关键绩效指标、部门主要职能(职责)指标、发展潜力培育指标、工作状态指标以及否决性指标组成。强调了生产操作规范化、安全和班组建设,也强调了培训学习和工作积极性调动的重要性。绩效指标沟通时,强调了组织者先填写绩效指标计划表,再与各个相关人员沟通,达到指标被理解和可操作。建设绩效指标库时,要注重指标库的项目完整,要注重指标库能进能出的职能。
[Abstract]:As an important industry supporting the development of the national economy, the electric power industry has a healthy and stable development related to the national economy and the people's livelihood. The substation operation and inspection area is a grass-roots unit in the production of various power supply companies. As a group of professionals engaged in substation work in power supply companies, substation operators are shouldering the important task of safe operation and safe operation of power grids. A reasonable evaluation of the labor value of substation operators can arouse their enthusiasm for their work. It is of great practical significance for managers to form a positive organizational culture and reduce the probability of personnel misoperation in substation operation and inspection. This paper takes the performance index system of substation operation and inspection area of municipal power supply bureau as the research object, and summarizes the guiding significance of applying the performance index theory to enterprises by using the theory of performance index and the viewpoint of review of practice. This paper analyzes the main challenges faced by the performance index system of the substation operation inspection area, and according to the relevant theoretical viewpoints, based on the framework of performance indicators, performance index communication and performance index database, A new performance index system for substation operation and inspection area of municipal power supply bureau is designed. The performance index of the new municipal power supply bureau is divided into three levels: district index, shift index and employee index, which consists of key performance index, main function (duty) index of the department, development potential cultivation index, etc. It emphasizes the standardization of production operation, safety and team building, as well as the importance of training, learning and work motivation. It is emphasized that the organizer first fills out the performance index plan form, then communicates with the relevant personnel to reach the target being understood and operable. When constructing the performance index database, we should pay attention to the item integrity of the index database and the function that the index bank can enter and output.
【学位授予单位】：华北电力大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.61

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