陕西省电力公司农电收费模式优化研究
发布时间:2018-05-31 03:21
本文选题:能源 + 收费 ; 参考:《西北大学》2013年硕士论文
【摘要】:近年来,经济社会快速发展,进一步加强经济管理、提升供电服务水平,是努力适应广大客户用电需求和促进农电企业自身发展的必然要求,已经成为农电工作的重中之重。电费收取问题涉及千家万户,关系农电企业生存发展,如何方便农村客户缴费、预防电费收缴风险,是关系到电力企业行风建设、优质服务和企业利益的重大问题。长期以来,农电企业结合本地实际,利用现有的社会资源和技术条件,不断丰富和拓展电费收取方式,由单纯的走收、坐收,发展到银行代收、充值卡预存、自助缴费等十余种收费方式,切实方便了客户,保证了电费安全,提高了工作效率和服务质量。解决陕西省电力公司农电收费难的重要工作在于收费模式的改进与创新。传统的收费方式已经不能适应农村经济社会发展的新形势,而新型的收费方式还存在各种各样的问题,有技术方面的缺陷,也有社会对其的接受程度,还有法律法规中的不足。对现行的收费模式进行深入研究,并结合陕西省电力公司所辖地域特点,提出解决这些问题的方法和对策。重点分析影响农电收费模式选择的影响因素,根据多种收费方式的特点,提出适合陕西省电力公司的农电收费模式。
[Abstract]:In recent years, the rapid development of economy and society, further strengthening economic management, improving the level of power supply service, is an inevitable requirement to meet the needs of customers and promote the development of agricultural power enterprises, and has become the most important work of agricultural power. The issue of electricity charge collection involves thousands of households, which is related to the survival and development of agricultural power enterprises. How to facilitate rural customers to pay fees and prevent the risk of electricity collection is a major issue related to the construction of the business style, quality service and the interests of enterprises. For a long time, agricultural power enterprises have combined with local realities, using existing social resources and technical conditions, to continuously enrich and expand the methods of collecting electricity charges, from simply collecting, sitting and collecting, to bank collection and pre-deposit of recharged cards. More than ten kinds of charging methods, such as self-service payment, are convenient for customers, ensure the safety of electricity, and improve work efficiency and service quality. The important work to solve the problem of agricultural power charge in Shaanxi Electric Power Company lies in the improvement and innovation of charging mode. The traditional charging method can not adapt to the new situation of rural economic and social development, but there are various problems in the new way of charging, there are technical defects, there are also social acceptance of its degree, as well as the lack of laws and regulations. This paper makes a deep research on the current charging mode, and puts forward the methods and countermeasures to solve these problems according to the regional characteristics of Shaanxi Electric Power Company. According to the characteristics of various charging modes, the paper puts forward the agricultural power charging model suitable for Shaanxi electric power company.
【学位授予单位】:西北大学
【学位级别】:硕士
【学位授予年份】:2013
【分类号】:F426.61
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