残疾人远程教育非学术性学习支持服务研究

发布时间：2018-01-11 15:30

本文关键词：残疾人远程教育非学术性学习支持服务研究　出处：《天津理工大学》2014年硕士论文　论文类型：学位论文

【摘要】：借助于多媒体进行教学的远程教育可以缓解残疾人因身体和生理不便而承受的受教育压力，为残疾人接受各种教育提供较多机会。学习支持服务是远程教育顺利开展的支柱之一，分为学术性和非学术性支持服务。非学术性学习支持服务侧重于对学生提供情感性和管理性方面的支持服务，对学生的学习效果具有深远的影响。本文在分析相关研究背景的基础上，试图通过文献研究、问卷调查、数据分析等方法对高等教育层次的残疾人远程教育非学术性学习支持服务进行尝试性的探讨，以期为电大开展残疾人远程教育非学术性学习支持服务提供一定的建议。正文共包括四个部分：第一部分着重于远程教育非学术性学习支持服务综述。综述的内容有：相关概念的界定，非学术性学习支持服务的内涵、特点、功能。第二部分主要论述了本文所依据的远程教育和非学术性学习支持服务的相关理论，在远程教育方面能对本文起支持作用的主要理论有独立学习与交互距离和学生自治理论；在非学术性学习支持服务方面涉及的主要理论有人本主义学习理论、建构主义学习理论、情绪智力理论。第三部分主要进行数据的统计和分析，即通过问卷调查，收集数据并运用一定的统计方法对数据进行统计分析，在分析的基础上了解到我国电大残疾人学院非学术性学习支持服务在信息咨询、人员、资源、情感、技术设施、管理服务方面存在一些不足。具体表现在：发布信息的渠道和形式较单一，干扰信息多；教师素质有待提高，部分教师还没有掌握远程教学的教学思路；已有的学习资源在数量上和质量上有待改善；相关学院在情感服务方面存在严重不足，大多数学生感受不到老师的关心；在技术设施服务上只有少数设施能满足学生的需要，不同地区的硬件设施服务存在差异；部分院校没有认识到管理服务的重要性或者相关人员工作不到位。第四部分针对已有非学术性学习支持服务中存在的问题尝试提出解决的建议。即从信息、情感、设施、资源、人员、管理等几个方面对我国残疾人远程教育非学术性学习支持服务的建设提出如下一些建议：在信息情感服务方面，应拓宽发布信息的渠道，精心制作信息的呈现形式，及时发布信息，并且限制信息量，建立情感服务平台；在技术设施服务上，应加强对学习站、网络服务站、数字化图书馆、技术站的建设；在资源服务方面，开发丰富多样、高质量的学习资源并实现各电大之间学习资源的共享；在人员服务上，组织建设优秀的各类教师队伍，注重为各类教师提供服务；在管理服务方面，，管理层人员需树立一定的服务意识，同时，院校应建立相关管理制度明确服务职责并考评。在上述理论以及现状分析的基础上，得出本文的结论如下：第一，学习支持服务是决定现代远程教育质量的关键；第二，高等教育层次的残疾人远程教育非学术性学习支持服务的建设有待加强。
[Abstract]:With the help of distance education teaching in multimedia can alleviate the disabled because of physical and physiological education inconvenience under pressure, accept all kinds of education for the disabled to provide more opportunities. Learning support service is one of the pillars of distance education smoothly, divided into academic and non academic support service. The non academic support service focuses on providing the emotional and management aspects of support services for students, has a profound impact on the learning effect of students.
Based on the analysis of the related research background, through literature research, questionnaire survey, data analysis and other methods for the disabled higher education level of academic support service tried to study non distance education, in order to carry out the academic support service to provide some suggestions for non distance education in TV University.
The body consists of four parts. The first part is a summary of the supporting services of non academic learning in distance education. The contents of the review are: the definition of related concepts, the connotation, characteristics and functions of non academic learning support services.
The second part mainly discusses the theory of distance education and non academic support service related theory, main theory support for this article have the independent and interactive distance learning and student autonomy theory in distance education; the main theories involved in non academic support service of humanistic learning the theory of constructivism learning theory, the theory of emotional intelligence.
The third part mainly carries on the statistics and analysis of data, through the questionnaire survey, data collection and statistical analysis of data using statistical methods, on the basis of the analysis to understand academic support service in information consultation, non disabled college in China TV university personnel, resources, emotion, technical facilities, there exist some shortcomings management services. In the specific performance: the information release channels and the form of interference information; to enhance the quality of teachers, some teachers haven't mastered the teaching ideas of distance education; the existing learning resources in quantity and quality to be improved; the relevant school there is a serious shortage in the emotional service, most of the students do not feel to the teacher's care; in technology services and only a few facilities can meet the needs of students in different regions, the differences of hardware facilities and service department; The school does not realize the importance of management services or the lack of relevant staff.
The fourth part of the existing non academic support service problems in the attempt to propose solutions. From the information, emotion, facilities, resources, personnel, management and other aspects of the disabled in China and puts forward some suggestions as follows: remote education for non academic support service: in the information construction of emotional services, should broaden the release the channels of information presented in the form of elaborate information, the timely release of information, and limit the amount of information, the establishment of emotional service platform; in technology services, should strengthen the study of network station, service station, digital library, construction technology station; in resource services, the development of a variety of high quality learning resources sharing. And to realize the University between learning resources; in service, all kinds of organization construction excellent teachers, to provide services for all types of teachers in the management services; At the same time, the management staff should establish a certain sense of service. At the same time, the institutions should establish the relevant management system to clarify the service responsibilities and evaluate them.
Based on the above theories and the analysis of the current situation, we draw the following conclusions: first, learning support services is the key to decide the quality of modern distance education; second, the construction of non academic learning support services in distance education at higher education level needs to be strengthened.

【学位授予单位】：天津理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：G434

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