高校辅导员胜任力、自我效能感与工作绩效的关系研究

发布时间：2018-07-18 21:03

【摘要】：作为高校教师队伍的重要组成部分，高校辅导员已成为高校学生管理工作的骨干力量，成为了大学生健康成长道路上的指导者和引路人。目前，面临着工作对象和工作内容日新月异的变化，高校辅导员自身的素质也在不断接受着时代的挑战。这些挑战对高校辅导员的工作绩效提出了新的要求。加强高校辅导员队伍的素质建设，提升辅导员的工作胜任力，提高辅导员的工作绩效，已成为改进和加强大学生思想政治教育工作当中的一项重要课题。尽管在现有文献中，有一些从组织和社会环境层面来研究如何提高高校辅导员工作绩效的文献，但从高校辅导员胜任力的角度着手，结合高校辅导员的自我效能感来研究提高高校辅导员工作绩效的相关文献却很少，尤其缺乏相关的实证研究。正因于此，本研究选择了高校辅导员作为研究对象，并以实证研究的方式，考察了高校辅导员的胜任力如何通过其自我效能感的中介作用来影响其工作绩效。通过对三者间作用机理的研究，为高校辅导员自身和高校管理者的工作带来有参考价值的研究成果。在本研究的开始部分，提出了研究的理论和实践意义，界定了本研究的研究对象，指明了本研究主要的研究方法和可行的技术路线。然后介绍了本研究的理论基础，对相关的文献进行了梳理和综述，深入剖析了胜任力、自我效能感和工作绩效核心变量的有关定义、维度、测量方法、前因与结果变量，以及各变量间的相关关系。在文献综述的基础上，提出了有待深入研究的问题和本研究拟解决的主要问题，并就高校辅导员的胜任力、自我效能感和工作绩效间的关系构建了相应的理论模型，提出了五大研究假设及其下的若干个子假设。然后，本研究运用文献阅读、专家咨询、访谈等方法，对三个主要的研究变量进行了操作化定义，形成了初始的高校辅导员胜任力量表、自我效能感量表和工作绩效量表，利用小样本调查收集的数据对初始量表进行了净化处理和探索性因子分析，得到了正式的调查量表。在大样本调查的基础上，利用研究数据采用单因素方差分析、独立样本T检验、相关分析、偏相关分析和多元回归分析等方法对研究假设进行了验证，检验了本研究提出的理论模型。最后，归纳、总结了本研究的结论，在研究结论的基础上，从高校辅导员自身和高校组织的角度提出了相应的对策和建议，指出了本研究的不足和未来的研究方向。通过对342个有效样本的分析，本研究得出了如下的主要研究结论：第一，高校辅导员的胜任力、自我效能感与工作绩效因其个人背景的不同而具有显著的差异性。高校辅导员的工作年限、性别、教育程度、职位状况等都会对其胜任力、自我效能感和工作绩效产生显著性的影响，，同时各个不同的状况指标所带来的影响是不同的。第二，高校辅导员的胜任力、自我效能感、工作绩效具有显著的相关性。通过深入分析高校辅导员的胜任力、自我效能感与其工作绩效的各个子维度间的相关关系，本研究发现高校辅导员胜任力的三个子维度（工作态度、工作价值观、工作能力）与其自我效能感的三个子维度（学生管理、人际协调、情绪调节）具有显著的正相关关系，高校辅导员胜任力的三个子维度与其工作绩效的两个子维度（关系绩效、任务绩效）具有显著的正相关关系；自我效能感的三个子维度与其工作绩效的两个子维度具有显著的正相关关系。第三，高校辅导员的自我效能感在其胜任力与其工作绩效间发挥了中介中用。本研究分析发现，当高校辅导员的自我效能感作为一个整体进行分析时，它在高校辅导员胜任力与其工作绩效间发挥了部分中介作用。当从自我效能感的学生管理、人际协调和情绪调节三个维度分别分析时，三个维度也分别在高校辅导员胜任力与工作绩效间发挥了部分中介作用。
[Abstract]:As an important part of the college teachers' team, the college counselor has become the backbone of the college student management, and has become the guide and guide for the healthy growth of college students. At present, the changes in the work object and the work content are changing, and the quality of the college counselors is constantly accepting the times. Challenge. These challenges put forward new requirements for the work performance of college counselors. Strengthening the quality construction of college counselors, improving the competence of the counselors, and improving the work performance of the counselors have become an important subject in improving and strengthening the ideological and political education of college students.
Although there are some literature in the existing literature, there are some literature on how to improve the performance of college counselors from the organizational and social environment level, but from the perspective of College Counselors' competence, there are few relevant literature on improving the performance of College Counselors in combination with the self-efficacy of college counselors, especially the lack of relevant facts. Because of this, this study chooses college counselors as the research object, and examines how the competence of college counselors affects their work performance through their self-efficacy. Through the study of the mechanism of the interaction between the three, it is the work of the college counselors themselves and the university administrators. The results of research that are of reference value.
In the beginning of this study, we put forward the theoretical and practical significance of the study, defined the research object of this study, pointed out the main research methods and feasible technical routes of this study, then introduced the theoretical basis of this study, reviewed the relevant literature and reviewed the competence, self-efficacy and work in depth. The relevant definitions, dimensions, measurement methods, antecedents and results variables, and the correlation between the variables, and on the basis of the literature review, put forward the problems that need to be studied in depth and the main problems to be solved in this study, and the relationship between the competence of college counselors, the sense of self-efficacy and the work performance is constructed. According to the theoretical model, five hypotheses and some subhypotheses are put forward. Then, this study uses literature reading, expert consultation, interview and other methods to define the three main research variables, and form an initial College Counselor's competency table, self-efficacy scale and work performance scale, and use small scale. On the basis of a large sample survey, a single factor analysis of variance, independent sample T test, correlation analysis, partial correlation analysis and multiple regression analysis were used on the basis of a large sample survey. Verify, test the theoretical model proposed by this study. Finally, the conclusion is summarized, and the conclusions of this study are summarized. On the basis of the research conclusions, the corresponding countermeasures and suggestions are put forward from the perspective of college instructors themselves and the university organization, and the shortcomings of this study and the future research direction are pointed out.
Based on the analysis of 342 effective samples, the following conclusions are drawn:
First, College Counselors' competency, self-efficacy and job performance vary significantly from their personal backgrounds.
College Counselors' years of work, sex, education and position will have a significant impact on their competence, self-efficacy and job performance, and the effects of various conditions are different.
Second, College Counselors' competency, self-efficacy and job performance are significantly correlated.
Through the in-depth analysis of the relationship between the competence of college counselors, the sense of self-efficacy and their work performance, this study finds that the three sub dimensions of the competence of College Counselors (work attitude, work values, working ability) and their self-efficacy are three sub dimensions (student management, interpersonal coordination, emotional regulation). There is a significant positive correlation. The three sub dimensions of College Counselors' competence have significant positive correlation with the two sub dimensions of their work performance (relationship performance and task performance); the three dimensions of self-efficacy have a significant positive correlation with the two sub dimensions of their work performance.
Third, College Counselors' self-efficacy plays an intermediary role between their competency and their job performance.
This study finds that when the self-efficacy of college counselors is analyzed as a whole, it plays a partial role in the competence of college counselors and their work performance. When the three dimensions are analyzed from the management of self-efficacy, interpersonal coordination and emotional adjustment, the three dimensions are also coaching in Colleges and universities respectively. There is a partial mediation effect between competency and job performance.
【学位授予单位】：武汉大学
【学位级别】：博士
【学位授予年份】：2012
【分类号】：G647

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