衡阳新纪元物业管理公司风险管理研究

发布时间：2018-01-21 03:04

本文关键词： 风险管理物业管理层次分析法　出处：《南华大学》2013年硕士论文　论文类型：学位论文

【摘要】：随着房地产行业的不断发展，物业管理开始蓬勃崛起，并对业主日常生活的开展发挥着非常重要的作用。同时，物业企业在经营管理的过程中需要面对的各种困难也越来越多。本论文从风险管理的角度对衡阳市新纪元物业管理公司进行研究，探索该企业所面临的风险因素。物业管理企业在经营管理的过程中面临着诸如物业费用收缴、火灾、劳资纠纷等各种风险管理问题，物业管理企业要增强竞争力、获取稳定的利润，就必须提升自身风险管理能力。因此，物业管理企业如何有效地解决和应对风险管理是一个值得研究的问题。本文以衡阳新纪元物业管理公司为研究对象，分析该企业在物业管理过程中的特点。结合风险管理理论，运用问卷调查和实地访谈的方法调查衡阳新纪元物业管理公司在管理过程中存在的风险,并将物业管理公司管理过程中存在的风险分为安全风险、政策风险、灾害风险、消防风险、业主维权风险、人力资源风险等几大类风险，进而对每类风险的主要风险因素进行分析，找出风险源。进而构建物业管理公司物业管理过程中二层风险分析递阶结构体系，并利用层次分析法（AHP）进行风险分析，以明确各类风险因素的重要性。最后，对风险处理和风险防范进行深入研究，针对物业管理过程中存在的诸如业主维权风险、消防风险、人力资源风险等几类风险给出相应的防范措施和应对策略，树立风险防范意识、建立风险管理应急预案，加强企业内部控制。本文将对物业管理企业进行有效的风险管理提供指导和借鉴作用，，在理论和实践中具有十分重要的意义。
[Abstract]:With the continuous development of the real estate industry, property management began to flourish and play a very important role in the daily life of owners. At the same time. Property enterprises have to face more and more difficulties in the process of management. This paper studies Hengyang New era property Management Company from the perspective of risk management. Explore the risk factors faced by the enterprise. Property management enterprises in the process of management faced with such as property charges collection, fire, labor disputes and other risk management problems. Property management enterprises must improve their own risk management ability in order to enhance their competitiveness and obtain stable profits. Therefore, how to effectively solve and deal with risk management is a problem worth studying. This article takes Hengyang New era property Management Company as the research object, analyzes the characteristics of the enterprise in the property management process, and combines the risk management theory. Using the method of questionnaire survey and field interview, the paper investigates the risk in the management process of Hengyang New era property Management Company, and divides the risk of property Management Company into safety risk and policy risk. Disaster risk, fire risk, owner rights protection risk, human resources risk and other types of risk, and then the main risk factors of each type of risk are analyzed. Find out the risk source, and then build the property management company in the process of two-tier risk analysis hierarchical structure system, and use the Analytic hierarchy process (AHP) to carry out risk analysis. In order to clarify the importance of various risk factors. Finally, the risk management and risk prevention in-depth study, in view of the property management process such as owners rights risk, fire risk. Human resources risks and other types of risks to give the corresponding prevention measures and coping strategies, to establish awareness of risk prevention, risk management emergency plan. To strengthen the internal control of enterprises, this paper will provide guidance and reference for property management enterprises to carry out effective risk management, which is of great significance in theory and practice.
【学位授予单位】：南华大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F299.233.47;F272.3

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