服务业模块化组织设计研究

发布时间：2018-04-18 23:35

本文选题：服务业 + 模块化组织　；参考：《山东财经大学》2013年硕士论文

【摘要】：服务业模块化组织的有效运行以各个模块企业之间协同运作为基础，每个模块企业的独立性与模块企业之间的耦合关系是服务业模块化组织协调的基础。由于服务产品的无形性导致服务业无法拥有实体企业统一的模块化模型，以致服务业模块化组织构建的复杂性，如何界定服务业模块化组织中的模块企业的边界、联系规则等涉及到服务业模块化设计的问题，因此，深入分析研究服务业模块化组织设计，，是服务业模块化组织有效运行的前提。本文首先对服务业产业组织的演变进行了阐述，分析了服务业模块化组织的形成。进而对服务业产业组织的演变理论基础也是服务业模块化组织设计的理论基础—价值链进行了分析，从价值链的角度得出服务业模块化组织形成以及设计的关键理论。在价值链理论基础上分析了服务业模块化组织的设计规则，模块之间具有独立性与耦合性，从显性规则、隐性规则、半显性半隐性规则说明了服务业模块化组织运行中模块之间呈现的规则，从而对服务业模块化组织的设计提供了一定的依据。再对服务业模块化组织设计的理论基础和模式规则分析之后，又从架构、界面、规则三个方面对服务业模块化组织设计进行了分析，得出了服务业模块化组织中模块内部、模块之间、整个模块化系统的运行关系。最后以旅游业为例分析了服务业模块化组织设计规则的具体应用，只有在服务业模块化组织中设计好架构、界面、规则，才能保证好服务业模块化组织的高效运行，从而确保服务业模块化组织的长期稳定发展。
[Abstract]:The effective operation of service modularized organization is based on the cooperative operation of each modular enterprise. The independence of each modular enterprise and the coupling relationship between the modular enterprise are the foundation of the service modular organization coordination.Because of the intangibility of service products, the service industry can not own the unified modularization model of entity enterprises, which leads to the complexity of the construction of service modular organizations. How to define the boundary of modular enterprises in service modularization organizations?The connection rules are related to the modular design of service industry. Therefore, it is the premise of the effective operation of service modular organization to deeply analyze and study the modular organization design of service industry.Firstly, this paper expounds the evolution of service industry organization and analyzes the formation of service industry modular organization.The evolution theory of service industry organization is also the theoretical basis of service industry modular organization design-value chain analysis, from the value chain point of view of the service industry modular organization formation and design of the key theory.On the basis of value chain theory, this paper analyzes the design rules of modular organization in service industry. There is independence and coupling between modules.The semi-dominant and semi-recessive rules explain the rules that appear between modules in the operation of service modular organizations, thus providing a certain basis for the design of service modular organizations.After analyzing the theoretical basis and model rules of service modular organization design, the paper analyzes the service modular organization design from three aspects: structure, interface and rules, and concludes the module interior in the service modular organization.Between modules, the operation of the whole modular system.Finally, taking the tourism industry as an example, the paper analyzes the specific application of the modular organization design rules in the service industry. Only in the service industry modular organization, the structure, interface and rules can be designed well to ensure the efficient operation of the service modular organization.Thus ensure the long-term steady development of service modularization organization.
【学位授予单位】：山东财经大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F719

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