服务型企业员工主观幸福感调查研究

发布时间：2018-07-06 10:32

本文选题：心本管理 + 心理管理　；参考：《云南大学》2012年硕士论文

【摘要】：随着社会的进步、科技的发展以及财富水平的不断提高,生活质量和人们的存在价值问题受到了前所未有的关注。人们不再单纯的用经济增长来衡量生活质量,人们开始重视主观幸福感的问题。本论文首先阐述了主观幸福感的研究背景、意义以及国内外现状,并列举了企业员工主观幸福感的测量方法、工作幸福指数调查问卷以及心理资本问卷。其次,从幸福的伦理渊源出发,阐述了人类思想文化史上关于幸福的两大理论流派,即快乐论和实现论。边沁认为：“人是自然界的产物,人的本性都是追求快乐,逃避痛苦的,这是大自然赋予人的自然本性。”本论文以边沁的快乐论作为重要的理论支撑。通过对管理学三次革命的理论综述,从企业管理的角度分析提升企业员工主观幸福感的重要性。在心本管理的背景下,通过对心理管理的概念、特征以及作用的分析,告诉大家如何进行心理管理,如何提升企业员工心理资本的能力。最后,通过对幸福感的分析,阐述了什么是幸福感以及幸福感的特点、幸福心理结构和幸福感产生的心理机制,并通过GOOGLE、东京迪斯尼乐园和联想三家公司的案例,结合自己所在公司的情况进行综合分析,以及Y公司的具体调查数据和结果,得出幸福感的管理模型。
[Abstract]:With the progress of society, the development of science and technology and the continuous improvement of wealth level, the quality of life and the value of people's existence have been paid unprecedented attention. People are no longer simply using economic growth to measure the quality of life. People begin to attach importance to subjective well-being. This paper first expounds the background of the research on subjective well-being. The significance as well as the status quo at home and abroad, and enumerates the measurement method of the subjective well-being of the employees, the questionnaire of the work happiness index and the psychological capital questionnaire. Secondly, from the ethical origin of happiness, this paper expounds the two theoretical schools of happiness in the history of human thought and culture, that is, the theory of happiness and the theory of realization. "Man is the nature of nature". "Man is nature." The product of the world is the pursuit of happiness and the escape of pain by nature. This is nature endowed with natural nature. "This thesis takes Bentham's theory of happiness as an important theoretical support. Through the theoretical overview of the three revolution of management, the importance of improving the subjective well-being of the employees in Enterprise management is analyzed from the perspective of enterprise management. In the background, through the analysis of the concept, characteristics and function of psychological management, it tells us how to carry out psychological management and how to improve the ability of employees' psychological capital. Finally, through the analysis of the sense of happiness, it expounds the characteristics of happiness and happiness, the psychological mechanism of happy psychological structure and happiness, and the psychological mechanism of happiness. Through GOOGLE, Tokyo Disneyland and Lenovo three companies, combined with the situation of their own company to carry out a comprehensive analysis, as well as the Y company's specific survey data and results, get the management model of happiness.
【学位授予单位】：云南大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F719;F272.92

【相似文献】