深圳XH公司酒店自助开房终端建设项目风险管理研究
发布时间：2019-06-05 02:46
【摘要】：信息系统集成是当前很多集成公司可以提供的比较流行的新型服务,且已经成为当前全球信息服务业中发展最快的一种。同时,信息系统集成类的项目大部分都是高风险的系统工程,它涉及到很多学科,需要很多高级人才,需要投入大量资金,项目范围划分不清楚,客户也可能经常提出新的需求,项目能否成功受到诸多因素的影响,从项目开始规划到项目真正实施的过程中存在许多风险。本文通过对深圳XH公司酒店自助开房终端建设项目的风险管理进行研究,找到管理控制这些风险的有效的方法,提高项目的综合效益,为其他同类项目提供参考价值。本文在对国内和国外近十几年的信息系统项目,尤其是对信息系统集成项目风险管理理论研究的一些文献资料以及项目实际案例研究的基础上,对深圳XH公司酒店自助开房终端建设项目风险管理的状况进行分析,发现该项目实施单位HYT公司存在不重视项目风险管理,另外项目支持方JXD公司没有实施有效的进度管理,项目计划性差,风险意识淡薄,而HYT公司自身也忽视对项目风险进行规划管理,导致项目费用超支,项目延期比较严重。针对这种状况,采用项目全过程风险管理、持续化风险管理、界面化风险管理方法,根据项目不同实施阶段的风险活动的特点,定量和定性相结合,建立一个整体化、规范化的项目风险管理框架。对项目实施过程中来自项目需求、系统设计、人员沟通、人员安排、项目质量和项目进度风险采用风险分解结构法结合风险检查表法进行风险识别,采用李克特量表法结合风险矩阵图法对识别出的风险进行评价,制定相应的策略。对高风险采取规避控制,对中度风险采取转移分散,对低风险采取接受或转移,让各种项目风险对项目产生的不利影响降到最低水平,以完成项目为首要目的,提高项目风险管理水平。深圳XH公司酒店自助开房终端建设项目风险管理中存在的问题是信息系统集成项目中普遍存在的。本文以一些系统集成类案例的同类风险为参考,找出能防控风险的方法,降低项目损失,提高项目收益。从项目中总结出来的关于项目风险管理的经验和方法也适用于其他同类型的系统集成项目,对其他系统集成类项目有现实意义和参考价值。
[Abstract]:Information system integration is a popular new service that many integration companies can provide at present, and it has become the fastest growing kind of information service industry in the world. At the same time, most of the information system integration projects are high-risk systems engineering, which involves many disciplines, needs a lot of senior talents, needs to invest a lot of money, and the scope of the project is not clear. Customers may also often put forward new requirements, the success of the project is affected by many factors, from the beginning of the project planning to the real implementation of the project there are many risks. Through the research on the risk management of Shenzhen XH hotel self-service terminal construction project, this paper finds an effective method to manage and control these risks, improves the comprehensive benefit of the project, and provides reference value for other similar projects. This paper is based on some literature and case studies on the information system projects at home and abroad in recent years, especially on the risk management theory of information system integration projects. This paper analyzes the risk management of Shenzhen XH hotel self-service opening terminal construction project, and finds that the project implementation unit HYT Company does not attach importance to project risk management, in addition, JXD Company, the project supporting company, has not implemented effective schedule management. The project planning is poor and the risk consciousness is weak, and HYT company itself neglects the planning and management of the project risk, which leads to the overexpenditure of the project cost and the serious delay of the project. In view of this situation, the whole process risk management of the project, the continuous risk management and the interface risk management method are adopted, and according to the characteristics of the risk activities in different implementation stages of the project, the quantitative and qualitative combination is used to establish an integration. Standardized project risk management framework. In the process of project implementation, the risk identification is carried out by combining the risk decomposition structure method with the risk inspection table method, which comes from the project requirements, system design, personnel communication, personnel arrangement, project quality and project schedule risk. The Richter scale method combined with the risk matrix diagram method is used to evaluate the identified risks and formulate the corresponding strategies. Take evasive control over high risks, transfer and decentralize moderate risks, accept or transfer low risks, and minimize the adverse effects of various project risks on the project, with the primary objective of completing the project, Improve the level of project risk management. The problems existing in the risk management of Shenzhen XH hotel self-service opening terminal construction project are common in the information system integration project. Based on the similar risks of some system integration cases, this paper finds out the methods that can prevent and control the risk, reduce the project loss and improve the project income. The experience and method of project risk management summarized from the project are also suitable for other system integration projects of the same type, and have practical significance and reference value for other system integration projects.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F719.2;F272.3
本文编号：2493197
[Abstract]:Information system integration is a popular new service that many integration companies can provide at present, and it has become the fastest growing kind of information service industry in the world. At the same time, most of the information system integration projects are high-risk systems engineering, which involves many disciplines, needs a lot of senior talents, needs to invest a lot of money, and the scope of the project is not clear. Customers may also often put forward new requirements, the success of the project is affected by many factors, from the beginning of the project planning to the real implementation of the project there are many risks. Through the research on the risk management of Shenzhen XH hotel self-service terminal construction project, this paper finds an effective method to manage and control these risks, improves the comprehensive benefit of the project, and provides reference value for other similar projects. This paper is based on some literature and case studies on the information system projects at home and abroad in recent years, especially on the risk management theory of information system integration projects. This paper analyzes the risk management of Shenzhen XH hotel self-service opening terminal construction project, and finds that the project implementation unit HYT Company does not attach importance to project risk management, in addition, JXD Company, the project supporting company, has not implemented effective schedule management. The project planning is poor and the risk consciousness is weak, and HYT company itself neglects the planning and management of the project risk, which leads to the overexpenditure of the project cost and the serious delay of the project. In view of this situation, the whole process risk management of the project, the continuous risk management and the interface risk management method are adopted, and according to the characteristics of the risk activities in different implementation stages of the project, the quantitative and qualitative combination is used to establish an integration. Standardized project risk management framework. In the process of project implementation, the risk identification is carried out by combining the risk decomposition structure method with the risk inspection table method, which comes from the project requirements, system design, personnel communication, personnel arrangement, project quality and project schedule risk. The Richter scale method combined with the risk matrix diagram method is used to evaluate the identified risks and formulate the corresponding strategies. Take evasive control over high risks, transfer and decentralize moderate risks, accept or transfer low risks, and minimize the adverse effects of various project risks on the project, with the primary objective of completing the project, Improve the level of project risk management. The problems existing in the risk management of Shenzhen XH hotel self-service opening terminal construction project are common in the information system integration project. Based on the similar risks of some system integration cases, this paper finds out the methods that can prevent and control the risk, reduce the project loss and improve the project income. The experience and method of project risk management summarized from the project are also suitable for other system integration projects of the same type, and have practical significance and reference value for other system integration projects.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F719.2;F272.3
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