M公司项目交付管理问题研究

发布时间：2017-12-31 13:10

本文关键词：M公司项目交付管理问题研究　出处：《扬州大学》2015年硕士论文　论文类型：学位论文

【摘要】：以项目为产品取代单一的产品已经成为21世纪企业持续发展的一种方式,很多企业通过项目的实施来提升自身产品的实力,以保证其在激烈的市场竞争中获得有利的地位。如何对项目进行管理,如何实施有效的项目管理,成为当今研究的热点问题之一。当今项目管理作为一门学科其应用范围在逐渐扩大,项目进度管理在各类工程项目中的应用也正逐步得到加强,但由于我国开展项目管理研究相对较晚,在实际项目中的应用比例和取得的效果还与国际项目管理的先进水平有一定的差距,我们需要在实际项目实施工作中结合项目管理的理论不断的探索和实践,总结出应用项目管理的经验和模式。本课题研究目标设想为通过项目交付管理的研究,使得M公司项目群能够实现顺利交付。项目群顺利交付又紧密地围绕着几个结果指标：项目及时交付、项目质量合格、项目双方盈利,最终客户满意。本文首先介绍了研究的背景、意义、文献综述、内容、研究方法和创新点。然后是项目交付管理的理论,阐述了项目交付的关键要素、方法以及影响因素。接着分析了M公司项目交付管理存在项目群交付不及时、项目质量欠佳、项目存在亏损等问题,并透过这些存在问题的背后分析了产生这些问题的深层次原因。项目交付不及时主要原因首先是项目责任制未有效实施,项目实施没有项目牵头人,每个环节都是各自为政,部门墙严重,沟通协调困难；其次是售前体系不完善,合同存在较多漏洞和风险；再次是项目资源体系不健全,资源整体实力不高,而且匹配程度差。项目质量欠佳原因主要是关键节点都存在一些问题,例如合同质量、设计质量、采购质量、制造质量、施工质量等都有质量问题。项目亏损的原因是指导项目报价的预算经常不及时、准确；项目核算机制也不健全,实际发生的成本不能及时提供数据且准确性存在问题,经常会误导项目经理的管控。为了解决这些问题,需要完善M公司项目交付管理的模式,针对交付及时指标需要建立项目全生命周期的流程节点,严格把控每一关键点；其次是采用项目主计划进行检查、跟踪并采取有效关差措施。对于项目质量管控需要建立合同保障体系和设计保障体系等；对于项目成本控制需要建立财务管控体系和能力、动力保障体系等。本文试图通过项目交付管理的研究,为M公司持续发展提供动力,对类似的项目的管理工作具有一定参考意义。
[Abstract]:The project for the product to replace the single product in twenty-first Century has become a way of sustainable development of enterprises, many enterprises to enhance their product strength through the implementation of the project, to ensure its advantageous position in the fierce competition in the market. How to manage the project, how to implement effective project management, has become one of the hot issues in the current study. The project management as a discipline in its application scope gradually expanded, the application of project progress management in all kinds of engineering projects are also gradually strengthened, but because of China's management of the project starts relatively late, the advanced level of the proportion of application in the actual project and the result obtained with the international project management there is a certain gap, we need to implement continuous exploration and practice of project management theory combined with the work in the actual project, summarizes the application of project management Experience and model. The research objectives envisaged for delivery management research through the project, the M project group to achieve a smooth delivery. The successful delivery of project group closely around several outcome indicators: project delivery, project quality, project profitability, and ultimately customer satisfaction. This paper first introduces the research background. The significance, literature review, content, research methods and innovation points. Then the project delivery management theory, describes the key elements of project delivery, as well as the influence factor method. And then analyzes the M company project delivery management program delivery is not timely, the poor quality of project, project losses and other problems, and these problems behind the deep analysis of the causes of these problems. The project is not timely delivery of the first is the main reason for the responsibility system of the project without the effective implementation of project implementation, no entry Project lead, each link is lack of coordination, communication and Coordination Department wall serious difficulties; secondly it is the pre-sale contract system is not perfect, there are many loopholes and risks; again is the project resource system is not perfect, the overall strength of resources is not high, and the matching degree of difference. The main reason is the poor quality of the project key node has some problems for example, the quality of the contract, the quality of design, procurement quality, manufacturing quality, construction quality and other quality problems. The reasons of loss of projects to guide the project budget quotation is often not timely, accurate; project accounting system is not perfect, the actual cost can not be timely and accuracy problems, often mislead the project manager control. In order to solve these problems, the need to improve the M management mode for project delivery, delivery timely indicators of process node need to establish the project life cycle And strictly control every key point; second is the project master plan for inspection, tracking and take effective measures to close the difference of project quality control requires the establishment of contract guarantee system and guarantee system for design; project cost control needs to establish a financial management system and ability, dynamic security system. This article attempts to delivery management through the research project, provide the impetus for the sustainable development of M company, which has a certain reference significance to similar project management work.

【学位授予单位】：扬州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F426.92;F406.7

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