网管监控中心绩效考核分析与改进

发布时间：2018-03-06 01:35

本文选题：绩效考核体系　切入点：绩效考核指标　出处：《北京邮电大学》2013年硕士论文　论文类型：学位论文

【摘要】：绩效考核是绩效管理过程中的重要环节,也是人力资源管理中的重要内容。绩效考核在现代企业管理中应用十分普遍,每个企业都会建立绩效考核体系,制定绩效考核制度。本文的研究对象网管监控中心也拥有自己的绩效考核体系。但是在实际应用中,该体系无法保证部门的指标达成、也无法有效的激励员工。针对网管监控中心的现状,本文进行深入研究并提出了改进方案,旨在用可量化考核思想来改进当前的绩效考核体系。本文的研究对于网管监控类企业或部门有一定的借鉴价值。论文共分五章。第一章是绪论部分,主要介绍了本论文的研究背景、研究目的与意义。第二章是对绩效考核相关理论进行说明,包括人力资源管理、绩效管理和绩效考核的相关知识,同时也对绩效考核与绩效管理的区别与联系进行阐述。第三章介绍了Y移动公司网管监控中心的整体情况和绩效考核体系的运行情况,并对现有的绩效考核体系存在的问题进行了分析。第四章阐述了网管监控中心改进后的绩效考核体系,并对其计算方法与应用效果进行说明。第五章是对全文进行了总结。
[Abstract]:Performance appraisal is an important link in the process of performance management and also an important part of human resource management. Performance appraisal is widely used in modern enterprise management, and every enterprise will establish a performance appraisal system. The network management monitoring center of this paper also has its own performance appraisal system. But in practical application, the system can not guarantee the achievement of departmental indicators. In view of the current situation of the network management monitoring center, this paper has carried on the thorough research and proposed the improvement plan, The purpose of this paper is to improve the current performance appraisal system with the idea of quantifiable appraisal. The research in this paper has certain reference value for the network management monitoring enterprises or departments. The thesis is divided into five chapters. The first chapter is the introduction part, which mainly introduces the research background, purpose and significance of this paper. The second chapter is to explain the relevant theories of performance appraisal, including human resource management. The related knowledge of performance management and performance appraisal, at the same time, the difference and relation between performance appraisal and performance management are expounded. Chapter three introduces the whole situation of the network management monitoring center of Y mobile company and the operation of the performance appraisal system. Chapter 4th describes the improved performance appraisal system of network management monitoring center, and explains its calculation method and application effect. Chapter 5th is a summary of the full text.
【学位授予单位】：北京邮电大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F626

【共引文献】