东营市邮政局培训体系优化设计

发布时间：2018-04-06 21:13

本文选题：培训体系　切入点：优化设计　出处：《山东大学》2012年硕士论文

【摘要】：当前,邮政事业发展面临着激烈的市场竞争,既要防范经济形势变化带来的外在风险,也要承担企业运营深层次问题带来的内部压力。迫切需要一支素质高、业务强、能够紧跟企业发展步伐的员工队伍。“人才强邮”战略是企业发展战略的重要组成部分,人力资源开发是“人才强邮”战略的核心内容。企业迫切需要掀起新一轮大规模教育培训,建立企业“自己的”培训体系。邮政局传统形式的培训体系基本依托于课堂教学,无系统性和计划性可言。日常培训工作主要是配合技术业务发展和企业改革的需要,重点开展了新员工培训、岗位技能培训和业务技术培训；授课形式为灌输式,仅注重于授课老师向学员单方面宣贯,不能适应企业快速发展的需要,且不能形成闭环反馈质量评价体系和管理体系。本文就是在这一背景下,从人力资源培训理论和系统论的角度着眼,从邮政职工培训体系的现状出发,借鉴联想控股有限公司的员工培训体系,总结出我国邮政职工培训体系中不适应邮政运营的突出问题,。通过对东营市邮政局的实证研究,提出了适应新形势下的东营邮政员工岗位培训体系。并根据这一体系,研发了东营市教育培训积分管理办法,将培训体系与人才梯队建设和员工职业生涯规划结合起来,有效降低企业用人风险,提升教育培训的收益。以期对类似情况的国有企业培训工作给予一定的参考价值,为邮政行业的员工培训提供有效借鉴。本文创新性主要表现在三个方面：一是本课题设计的邮政员工培训体系既符合现代人力资源培训管理理论,又符合东营市邮政局员工现状,理论联系实际,科学合理,具有较强的针对性和可操作性；二是努力实施本课题设计的东营市邮政局员工培训体系方案,将企业战略通过逐级细化,实现将企业战略细化为员工的行为,通过培训体系确保企业、部门和员工目标方向的一致性,从而保证企业钱略的实现；三是结合我国邮政事业发展要求,依据企业培训理论,对邮政员工的培训体系进行了设计,并对培训的流程,包括培训需求、培训计划的制定、培训计划的实施、培训效果的评估、培训保障措施进行了设计分析,将为邮政事业高速发展提供强有力人力资源支撑。
[Abstract]:At present, the development of postal service is faced with fierce market competition. It is necessary to guard against the external risks brought by the changes of the economic situation and to bear the internal pressure brought about by the deep-seated problems in the operation of enterprises.An urgent need for a high-quality, strong business, can keep up with the pace of enterprise development staff.The strategy of "talent strengthening mail" is an important part of enterprise development strategy, and the development of human resources is the core content of "talent strengthening mail" strategy.Enterprises urgently need to set off a new round of large-scale education and training, and establish their own training system.The traditional form of post office training system is based on classroom teaching, no systematic and planning to speak of.The daily training work is mainly in line with the needs of technical business development and enterprise reform, focusing on the training of new employees, post skills training and business technology training.It can not meet the needs of rapid development of enterprises, and can not form closed-loop feedback quality evaluation system and management system.Under this background, from the angle of human resource training theory and system theory, starting from the present situation of postal staff training system, this paper draws lessons from the employee training system of Lenovo Holdings Co., Ltd.Summary our country postal worker training system does not adapt to the outstanding problems of postal operation.Based on the empirical study of Dongying Post Office, this paper puts forward the post training system of Dongying Post Office which adapts to the new situation.According to this system, the management method of educational training integral in Dongying city is developed, which combines the training system with talent echelon construction and staff career planning, effectively reduces the risk of employment in enterprises and promotes the income of education and training.In order to provide some reference value for the training of state-owned enterprises in the similar situation, and provide effective reference for the staff training of postal industry.The innovation of this paper is mainly manifested in three aspects: first, the postal staff training system designed by this subject not only conforms to the modern human resource training management theory, but also conforms to the present situation of the staff of Dongying Post Office, which combines theory with practice, and is scientific and reasonable.Through the training system to ensure the consistency of the objectives of enterprises, departments and employees, so as to ensure the realization of corporate money strategy; third, according to the requirements of the development of China's postal industry, according to the theory of enterprise training, the postal staff training system is designed.The training process, including the training demand, the formulation of the training plan, the implementation of the training plan, the evaluation of the training effect and the training guarantee measures, are designed and analyzed, which will provide a strong human resource support for the rapid development of the postal service.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F616

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