互联网公司中年轻上司对年长下属冲突管理方式的实证研究

发布时间：2018-06-23 07:21

本文选题：年龄多样性 + 上下级年龄反转模式　；参考：《广西大学》2017年硕士论文

【摘要】：本文以互联网公司中年轻上司为研究对象,运用调查问卷的方法,研究了年龄多样性中的上下级年龄反转模式对年轻上司冲突管理方式的影响,探讨了组织文化中的支持力和开放性文化两个维度对年龄多样性(年轻上司年龄、上下级年龄差)与冲突管理方式之间的调节作用。经过实证研究,本文得出如下结论:(1)年轻上司更倾向于选择回避型的冲突管理方式来处理与年长下属之间的冲突。(2)年龄多样性对年轻上司对冲突管理方式的选择具有显著影响。其中年龄多样性维度中的年轻上司年龄对回避型和竞争型冲突管理方式有负向影响,对合作型冲突管理方式有正向影响;年龄多样性维度中的上下级年龄差对回避型和竞争型冲突管理方式有正向影响,对合作型冲突管理方式有负向影响。(3)组织文化在年轻上司年龄和上下级年龄差对冲突管理方式的影响中具有调节作用。其中,公司支持力文化在年轻上司年龄和上下级年龄差对三种冲突管理方式的影响中都具有调节作用,公司开放性文化只在年轻上司年龄和上下级年龄差对合作型冲突管理方式的影响中具有调节作用。
[Abstract]:This paper takes the young boss of Internet company as the research object, using the method of questionnaire, to study the influence of the model of the upper and lower age reversal in the age diversity on the conflict management mode of the young boss. This paper discusses the role of support and open culture in organizational culture in regulating the age diversity (the age of the young boss, the age difference between the superior and the subordinate) and the conflict management style. Through empirical research, this paper draws the following conclusions: (1) young bosses tend to choose avoidance conflict management to deal with conflicts with older subordinates. (2) Age diversity has a significant impact on young bosses' choice of conflict management. In the dimension of age diversity, the age of young supervisors has a negative impact on avoidance and competitive conflict management, and a positive impact on cooperative conflict management. The age difference between upper and lower levels in the dimension of age diversity had a positive effect on avoidance and competitive conflict management. (3) organizational culture plays a regulatory role in the influence of the age of the young boss and the age difference between the superior and the subordinate on the conflict management style. Among them, the culture of corporate support plays a moderating role in the influence of the age of the young boss and the age difference between the superior and the subordinate on the three conflict management methods. The open culture of the company only plays a moderating role in the influence of the age of the young boss and the age difference between the superior and the subordinate on the cooperative conflict management.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F49

【相似文献】