基于延迟策略的服务型制造系统决策分析

发布时间：2018-08-16 14:48

【摘要】：服务型制造作为适合于中国制造业服务化战略实现的先进制造模式,其实施过程如何协调库存、服务和客户参与成为亟需解决的问题。在服务型制造和延迟策略关系分析的基础上,构架了基于延迟策略的服务型制造系统,依据这一系统特征,构建了考虑制造成本和客户价值的多目标规划模型,通过模型厘清了订货数量、服务水平和客户参与度三者之间的内在关系,最后,算例分析验证了模型的科学性与有效性。研究表明:在客户参与情形下,产品模块订货数量在服务型制造系统中独立且可确定,制造成本随订货数量的增加先增后减;服务水平和客户参与度决策取决于管理者对于制造成本和客户价值两者的偏好及参数值大小。
[Abstract]:Service-oriented manufacturing is an advanced manufacturing model suitable for the realization of service-oriented strategy in Chinese manufacturing industry. How to coordinate inventory, service and customer participation in the implementation process of service-oriented manufacturing has become an urgent problem to be solved. Based on the analysis of the relationship between service-oriented manufacturing and delay policy, a service-oriented manufacturing system based on delay strategy is constructed. According to the characteristics of the system, a multi-objective programming model considering manufacturing cost and customer value is constructed. The internal relationship among order quantity, service level and customer participation is clarified by the model. Finally, the model is proved to be scientific and effective by an example. The results show that, in the case of customer participation, the order quantity of product module is independent and determinable in the service manufacturing system, and the manufacturing cost increases first and then decreases with the increase of the order quantity. The decision of service level and customer participation depends on the preference and parameter value of both manufacturing cost and customer value.
【作者单位】：江苏大学管理学院;
【基金】：国家自然科学基金资助项目(71472077,71172191) 江苏省普通高校专业学位研究生创新计划资助项目(SJZZ16_0188)
【分类号】：F273;O225

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