职工心理服务需求的问卷编制及调查分析

发布时间：2018-02-20 15:44

本文关键词： 职工心理服务需求问卷编制　出处：《云南师范大学》2017年硕士论文　论文类型：学位论文

【摘要】：目前国内对心理服务的关注日渐升温,但人们对心理服务缺乏了解,对心理服务需求也没有正确的意识。本研究立足心理学理论,致力于开发职工心理服务需求问卷,了解职工的心理服务需求,为心理服务的工作开展提供依据。研究目的:(1)编制职工心理服务需求问卷;(2)对云南省职工进行心理服务需求的抽样调查并讨论相关因素。针对这2个目的开展3个子研究。研究一通过对样本1心理服务需求的前期问卷调查、访谈和个案咨询,对职工心理服务需求进行前期了解,为职工心理服务需求的理论构建提供支撑,为问卷的编制提供范围和题项。结果:云南省职工心理服务需求较高,现阶段为职工提供的主要心理服务是心理成长与心理关怀课程,职工对心理服务需求的迫切程度处于中上水平,职工对于如何开展心理服务工作还提出了多项建议。研究二通过文献综述及前期调查编制出《职工心理服务需求问卷》初测问卷,对样本2进行初测获得初测数据,通过项目分析、探索性因素分析对题项进行删改,得到6因素44个题项。对样本3进行验证性因素分析得到6因素验证结果良好,形成《职工心理服务需求问卷》正式问卷。正式问卷采用内部一致性系数(0.945)与分半信度(0.812)验证了问卷的信度良好。通过内容效度和建构效度说明问卷具有良好效度。因此,本问卷具有良好的信效度,可以用于实际测量。研究三利用《职工心理服务需求问卷》对云南省职工对样本4(N=534)进行现状调查。结论:(1)云南省职工对心理服务需求较高。(2)邀请专家定期开设心理知识讲座是职工单位服务期望的首选。心理咨询方式最倾向与单位心理服务人员面谈咨询。个人发展问题是职工考虑最多的心理服务内容。职工首选组织或个人开办的心理咨询机构。在服务方式需求上更喜欢心理健康科普宣传。(3)心理服务需求总均分在性别、单位性质、工作岗位上差异显著。
[Abstract]:At present, the attention to psychological service in China is increasing day by day, but people lack understanding of psychological service and have no correct awareness of psychological service demand. This study is based on psychological theory and devotes itself to developing the questionnaire of employees' psychological service demand. To understand the psychological service needs of the staff and workers, To provide the basis for the work of psychological service. Objective: 1) to compile the questionnaire of staff and workers' psychological service demand. (2) to investigate the psychological service demand of Yunnan staff and workers and to discuss the relevant factors. Substudy. Study 1 through a preliminary questionnaire survey on the psychological service needs of sample 1, Interview and case consultation were conducted to understand the psychological service demand of the staff and workers in the early stage, to provide support for the theoretical construction of the psychological service demand of the staff and workers, and to provide the scope and items for the compilation of the questionnaire. Results: the demand for psychological service of the staff and workers in Yunnan Province was high. At the present stage, the main psychological services provided to workers are the courses of psychological growth and psychological care, and the urgency of staff and workers' demand for psychological services is at the middle and upper levels. The staff and workers also put forward several suggestions on how to carry out psychological service work. In the second study, through literature review and preliminary investigation, a preliminary survey questionnaire was compiled to obtain the initial data from sample 2. Through item analysis and exploratory factor analysis, the item was deleted and 4 items of 6 factors were obtained. The validation factor analysis of sample 3 showed that the result of 6 factor validation was good. The formal questionnaire was formed, the internal consistency coefficient was 0.945) and the split-half reliability was 0.812). The reliability of the questionnaire was proved to be good. The validity of the questionnaire was explained by the content validity and the construction validity. The questionnaire has good reliability and validity. It can be used for practical measurement. The third study was to investigate the current situation of Yunnan workers' psychological service demand questionnaire. Conclusion: 1) Yunnan staff and workers have a high demand for psychological service. 2) experts are invited to open their hearts regularly. The lecture of scientific knowledge is the first choice of the staff members' service expectation. The psychological counseling mode is most inclined to interview with the psychological service personnel of the unit. The personal development question is the psychological service content which the worker considers the most. The staff member first choice organization or the individual. People set up psychological counseling institutions. In terms of service demand, they prefer mental health popular science propaganda. 3) the total demand for psychological services is equally divided between the sexes, The unit nature, the work post difference is remarkable.
【学位授予单位】：云南师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B849

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