建设性批评和破坏性批评对个体心理健康影响的实验研究

发布时间：2018-08-18 14:02

【摘要】：在管理情境中,负反馈常被视为指导和激励员工的有效手段,但其实际效果却常常大打折扣。如何有效进行负反馈并减少对接收者的心理伤害,对促进个体心理健康以及正确运用负反馈有重要的理论意义和实践意义。本文采用实验室实验,将负反馈划分为建设性批评和破坏性批评,探讨其对个体心理健康的影响以及个体差异的调节作用。结果发现:(1)与收到建设性批评相比,收到破坏性批评个体的工作压力感知更高,其中,尽责性调节上述关系,批评方式与工作压力感知的关系对于低尽责性个体更强;(2)与收到建设性批评相比,收到破坏性批评个体的自我心理安全感更低,其中,自尊调节上述关系,批评方式与自我心理安全感的关系对于高自尊个体更强。实验结论对区分建设性批评和破坏性批评的影响,以及有效进行负反馈具有一定启示。
[Abstract]:In management situations, negative feedback is often regarded as an effective means to direct and motivate employees, but its actual effect is often greatly compromised. How to effectively carry out negative feedback and reduce the psychological injury to the receiver has important theoretical and practical significance for promoting individual mental health and correctly applying negative feedback. In this paper, the negative feedback is divided into constructive criticism and destructive criticism by laboratory experiments, and the effects of negative feedback on individual mental health and the regulation of individual differences are discussed. The results showed that: (1) compared with receiving constructive criticism, individuals who received destructive criticism had a higher perception of job stress, and the relationship was regulated by due diligence. (2) compared with receiving constructive criticism, the self-psychological sense of security of individuals receiving destructive criticism was lower. The relationship between critical style and self-psychological sense of security is stronger for high self-esteem individuals. The experimental results have some implications for distinguishing the influence of constructive criticism from destructive criticism and for effectively carrying out negative feedback.
【作者单位】：华中科技大学管理学院;
【分类号】：B842;F272.92

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