组织承诺在员工心理契约与周边绩效间关系的中介效应研究
发布时间：2018-08-30 16:29
【摘要】：现代社会竞争日趋激烈,一个企业要想在行业中立于不败之地,只有提高其经济效益,归根结底就是要提高员工绩效。企业员工的工作绩效主要有两个层面：任务绩效和周边绩效,本文主要是围绕周边绩效这一维度进行研究,具体而言,研究心理契约、组织承诺与周边绩效之间的关系。 本次研究分为两次开展：初测和正式施测。通过初测对调查问卷进行修订,使其更符合中国国情,正式施测时有效问卷是332份,用SPSS16.0软件进行问卷的信度检验、变量各维度在人口统计学变量上的T检验和方差分析、各维度间的偏相关分析、共线性诊断、回归分析和中介效应的检验等;使用AMOS17.0软件对收集的调查问卷数据进行效度检验。研究显示,心理契约、组织承诺和周边绩效各维度相关均达到统计学意义上的显著性；工作年数与性别的交互作用在感情承诺上呈现显著差异,性别在交易契约这一维度上有显著差异,文化程度、工作年数在除心理契约外的各维度上均无显著差异；并且通过中介效应检验发现,组织承诺在心理契约和周边绩效间确实存在着中介作用： (1)感情承诺对交易契约与人际便利的关系起完全中介作用； (2)继续承诺对交易契约与人际便利的关系起部分中介作用： (3)感情承诺对交易契约与工作奉献的关系起部分中介作用； (4)感情承诺对关系契约与工作奉献的关系起部分中介作用； (5)继续承诺对交易契约与工作奉献的关系起部分中介作用。
[Abstract]:The competition in modern society is becoming more and more fierce. If an enterprise wants to be invincible in the industry, it must improve its economic benefits, and in the final analysis, it is necessary to improve the performance of its employees. There are two levels of performance: task performance and peripheral performance. This paper focuses on the dimension of peripheral performance. Specifically, it studies the relationship between psychological contract, organizational commitment and peripheral performance. This study is divided into two stages: initial test and formal test. The questionnaire was revised to make it more in line with the situation of China. There were 332 valid questionnaires. The reliability of the questionnaire was tested by SPSS16.0 software, and the T test and variance analysis of the variables on the demographic variables were carried out. Partial correlation analysis among dimensions, co-linear diagnosis, regression analysis and the test of intermediary effect, etc. AMOS17.0 software was used to test the validity of the collected questionnaire data. The results showed that the correlation of psychological contract, organizational commitment and peripheral performance was statistically significant, and the interaction between years of work and gender showed significant differences in emotional commitment. Gender has significant difference in the dimension of transaction contract, but there is no significant difference in education level and number of years of work in all dimensions except psychological contract, and through the test of intermediary effect, it is found that there is no significant difference in each dimension except psychological contract. Organizational commitment does exist intermediary role between psychological contract and peripheral performance: (1) emotional commitment plays a complete intermediary role in the relationship between transaction contract and interpersonal convenience; (2) continuing commitment plays a partial intermediary role in the relationship between transaction contract and interpersonal convenience: (3) emotional commitment plays a part intermediary role in the relationship between transaction contract and work dedication; (4) emotional commitment partly mediates the relationship between relationship contract and work dedication, (5) continuing commitment plays a part intermediary role in the relationship between transaction contract and work dedication.
【学位授予单位】：天津师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B844.3
本文编号：2213631
[Abstract]:The competition in modern society is becoming more and more fierce. If an enterprise wants to be invincible in the industry, it must improve its economic benefits, and in the final analysis, it is necessary to improve the performance of its employees. There are two levels of performance: task performance and peripheral performance. This paper focuses on the dimension of peripheral performance. Specifically, it studies the relationship between psychological contract, organizational commitment and peripheral performance. This study is divided into two stages: initial test and formal test. The questionnaire was revised to make it more in line with the situation of China. There were 332 valid questionnaires. The reliability of the questionnaire was tested by SPSS16.0 software, and the T test and variance analysis of the variables on the demographic variables were carried out. Partial correlation analysis among dimensions, co-linear diagnosis, regression analysis and the test of intermediary effect, etc. AMOS17.0 software was used to test the validity of the collected questionnaire data. The results showed that the correlation of psychological contract, organizational commitment and peripheral performance was statistically significant, and the interaction between years of work and gender showed significant differences in emotional commitment. Gender has significant difference in the dimension of transaction contract, but there is no significant difference in education level and number of years of work in all dimensions except psychological contract, and through the test of intermediary effect, it is found that there is no significant difference in each dimension except psychological contract. Organizational commitment does exist intermediary role between psychological contract and peripheral performance: (1) emotional commitment plays a complete intermediary role in the relationship between transaction contract and interpersonal convenience; (2) continuing commitment plays a partial intermediary role in the relationship between transaction contract and interpersonal convenience: (3) emotional commitment plays a part intermediary role in the relationship between transaction contract and work dedication; (4) emotional commitment partly mediates the relationship between relationship contract and work dedication, (5) continuing commitment plays a part intermediary role in the relationship between transaction contract and work dedication.
【学位授予单位】：天津师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：B844.3
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