公职人员职业倦怠团体辅导的干预研究
发布时间：2019-03-31 14:53
【摘要】：近年来,随着社会和经济的高速发展,现代人的工作与生活压力越来越大,越来越多的职业人士也随之出现职业倦怠这一消极心理状态。其中,公职人员作为职业群体中的高发职业倦怠群体,已受到相关研究者的特别关注。有研究发现,个体的职业倦怠,不仅危害其身心健康,还会给其所处的组织及其社会群体带来负面影响。因此有必要研究公职人员的职业倦怠特点并对其提出相关干预对策,这对于维护公职人员的身心健康有着非常重要的意义。本研究包括三部分:研究一以前人研究中的职业倦怠量表为基础,并结合针对20名公职人员的访谈结果,编制了公职人员职业倦怠量表;研究二以研究一中编制的公职人员职业倦怠量表为测量工具,对武汉市江夏区181名公职人员进行了调查研究;研究三基于研究二的调查分析结果,设计了一套针对公职人员职业倦怠的团体辅导方案。首先,依据前测结果,筛选出40名表现出职业倦怠的公职人员,将其随机分为实验组和控制组(每组各20名);然后对实验组进行6次团体辅导,对对照组不做任何辅导。辅导结束后,根据前后测结果进行纵向横向比较,以对辅导效果加以评估。研究结果显示:(1)公职人员职业倦怠量表包含情绪耗竭、非个性化和个人成就感降低三个维度,信效度良好;(2)公职人员职业倦怠包含生理表现、心理表现和行为表现三种,且其形成原因包括个体原因、职业或组织原因和社会原因三种;(3)实验组的职业倦怠得分显著低于对照组,表明本研究提出的团体辅导方案有助于降低公职人员的职业倦怠。最后,本研究从个体、组织和社会三个角度,分别给出了一些有助于降低公职人员职业倦怠的建议。
[Abstract]:In recent years, with the rapid development of society and economy, the pressure of modern people's work and life is increasing, and more professionals also appear the negative psychological state of job burnout. Among them, public officials, as the high incidence of occupational burnout group, have been paid special attention to by the relevant researchers. Some studies have found that individual job burnout not only endangers their physical and mental health, but also has a negative impact on their organizations and their social groups. Therefore, it is necessary to study the characteristics of job burnout of public officials and put forward relevant intervention measures, which is of great significance to maintain the physical and mental health of public officials. This study consists of three parts: the first part is based on the previous research on job burnout scale, and combined with the interview results of 20 public officials, developed the public official job burnout scale; In the second study, 181 public officials in Jiangxia District of Wuhan City were investigated by using the scale of Job Burnout of Public officials developed by Research one Middle School as a measuring tool. Based on the results of study 2, a group counseling scheme for job burnout of public officials was designed in the third study. First, according to the results of the pre-test, 40 public officials who showed job burnout were selected and randomly divided into the experimental group and the control group (20 in each group), then the experimental group was given 6 group counseling, and the control group was not given any guidance. At the end of counseling, longitudinal and horizontal comparison was made according to the results of pre-and post-test to evaluate the effect of counseling. The results show that: (1) the job burnout scale for public officials includes three dimensions: emotional exhaustion, non-individuation and reduced personal accomplishment, and the reliability and validity are good; (2) Job burnout of public officials includes three kinds of physiological, psychological and behavioral manifestations, and the causes of burnout include individual reasons, professional or organizational reasons and social reasons; (3) the scores of job burnout in the experimental group were significantly lower than those in the control group, which indicated that the group counseling program proposed in this study could reduce the job burnout of public officials. Finally, from the individual, organizational and social perspectives, this study gives some suggestions to reduce the job burnout of public servants.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B844.3
[Abstract]:In recent years, with the rapid development of society and economy, the pressure of modern people's work and life is increasing, and more professionals also appear the negative psychological state of job burnout. Among them, public officials, as the high incidence of occupational burnout group, have been paid special attention to by the relevant researchers. Some studies have found that individual job burnout not only endangers their physical and mental health, but also has a negative impact on their organizations and their social groups. Therefore, it is necessary to study the characteristics of job burnout of public officials and put forward relevant intervention measures, which is of great significance to maintain the physical and mental health of public officials. This study consists of three parts: the first part is based on the previous research on job burnout scale, and combined with the interview results of 20 public officials, developed the public official job burnout scale; In the second study, 181 public officials in Jiangxia District of Wuhan City were investigated by using the scale of Job Burnout of Public officials developed by Research one Middle School as a measuring tool. Based on the results of study 2, a group counseling scheme for job burnout of public officials was designed in the third study. First, according to the results of the pre-test, 40 public officials who showed job burnout were selected and randomly divided into the experimental group and the control group (20 in each group), then the experimental group was given 6 group counseling, and the control group was not given any guidance. At the end of counseling, longitudinal and horizontal comparison was made according to the results of pre-and post-test to evaluate the effect of counseling. The results show that: (1) the job burnout scale for public officials includes three dimensions: emotional exhaustion, non-individuation and reduced personal accomplishment, and the reliability and validity are good; (2) Job burnout of public officials includes three kinds of physiological, psychological and behavioral manifestations, and the causes of burnout include individual reasons, professional or organizational reasons and social reasons; (3) the scores of job burnout in the experimental group were significantly lower than those in the control group, which indicated that the group counseling program proposed in this study could reduce the job burnout of public officials. Finally, from the individual, organizational and social perspectives, this study gives some suggestions to reduce the job burnout of public servants.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：B844.3
【参考文献】
相关期刊论文 前10条
1 王伯军;张华;曲永清;王s，
本文编号：2451015
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