大庆市企业医院职工职业倦怠调查及影响因素分析

发布时间：2019-03-23 20:39

【摘要】： 职业倦怠(job burnout)是一个心理学术语,指个体因为长期暴露于应激环境,又无法对其有效应对,而出现的过度心理疲劳和自身资源的损耗的状态。它包括三个维度的指标:情绪衰竭、去人格化和低成就感。职业倦怠不仅影响个体的身心健康、人际关系,甚至对社会稳定和国家的安全都可能会产生不良影响。职业倦怠问题已经日益引起社会的重视,学术界已经在多领域多层面对此展开多方位的研究。以往研究表明,医务人员由于其职业的特殊性,成为职业倦怠的高发人群。作为企业的附属医院,由于兼有企业创效和社会公益的双重身份,面临着更多的工作压力。为此,本研究以大庆市企业三级医院医护人员为研究对象,旨在了解大庆市企业三级医院医护人员职业倦怠状况,深入分析其产生的根源和影响因素,对寻求缓解职业倦怠感的有效方法提供参考依据。本研究通过采用问卷调查法收集、整理、分析资料,以理论和实证研究相结合、定量和定性相结合,对大庆市七所医院的不同年龄、不同性别、不同学历、不同岗位的在职院医务人员的职业倦怠情况进行调查,所有调查结果全部录入EpiData2.0数据库,运用SPSSl2.0软件进行数据处理与分析。得出主要结论如下: (1)大庆企业医院医务人员在不同维度的职业倦怠情况需要引起各方面的重视。 (2)根据医院等级、性质不同,大庆企业医院医护人员职业倦怠也有差异,医院等级越高情绪衰竭最大。 (3)企业医院医护人员的年龄、性别、婚姻状况、文化程度、工龄、职称、工种、职务等人口学变量在职业倦怠的三个维度均有显著性差异。 (4)改善企业职业倦怠问题,应需社会、组织和个人三方面的共同努力。要侧重职业倦怠程度高的人群。 (5)企业应在职业倦怠问题上有针对性地进行预防。 (6)在研究工具上,工作倦怠量表需进一步完善。 (7)从研究方法上,除了传统的问卷调查法之外,还需要加强实验或准实验的研究以及长期的跟踪研究。
[Abstract]:Job burnout (job burnout) is a psychological term, which refers to the state of excessive psychological fatigue and depletion of self-resources because individuals are exposed to stress for a long time and cannot deal with it effectively. It includes three dimensions: emotional exhaustion, depersonalization and low achievement. Job burnout not only affects individual physical and mental health, interpersonal relationship, even social stability and national security may have a negative impact. The problem of job burnout has been paid more and more attention by the society, which has been studied in many fields and aspects in academia. Previous studies have shown that medical workers have become a high incidence of job burnout because of their professional particularity. As a subsidiary hospital of enterprises, it is faced with more work pressure because of its dual status of creating efficiency and social welfare. Therefore, the purpose of this study is to understand the status of occupational burnout of medical and nursing staff in tertiary hospitals of Daqing enterprises, and to analyze the root causes and influencing factors of occupational burnout of medical and nursing staff in tertiary hospitals of Daqing enterprises. To seek the effective method to alleviate the job burnout feeling to provide the reference basis. By using the method of questionnaire survey, this study collected, sorted out and analyzed the data, combined with theoretical and empirical research, quantitative and qualitative, to seven hospitals in Daqing City of different ages, different sexes, different academic qualifications, and so on, with the combination of theoretical and empirical research, quantitative and qualitative analysis of seven hospitals in Daqing City. The occupational burnout of medical staff in different posts was investigated. All the results were entered into EpiData2.0 database, and the data were processed and analyzed by SPSSl2.0 software. The main conclusions are as follows: (1) the situation of occupational burnout in different dimensions of medical staff in Daqing enterprise hospital needs to be paid attention to in all aspects. (2) according to the level and nature of the hospital, the occupational burnout of the medical staff in Daqing enterprise hospital is also different, and the higher the hospital grade is, the greater the emotional failure is. (3) there were significant differences in age, gender, marital status, education level, length of service, professional title, job type, position and other demographic variables in the three dimensions of job burnout. (4) to improve the problem of job burnout, social, organizational and personal efforts should be made. Focus on people with high levels of job burnout. (5) Enterprises should take measures to prevent job burnout. (6) on the research tools, the job burnout scale needs to be further improved. (7) in terms of research methods, besides the traditional questionnaire method, it is necessary to strengthen experimental or quasi-experimental research and long-term follow-up research.
【学位授予单位】：吉林大学
【学位级别】：硕士
【学位授予年份】：2009
【分类号】：R395

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