青岛市三级医院员工HPWS相关职业体验调查分析

发布时间：2018-02-03 04:38

本文关键词： 员工满意度人力资源管理高绩效工作体系病人服务质量　出处：《中国医院管理》2015年03期 　论文类型：期刊论文

【摘要】：目的采用高绩效作体系调查表评估青岛市三级医院人力资源管理实践,分析员工工作满意度之间的关系。方法运用高质效作体系相关员工职业体验调查问卷收集2家医院员工职业体验相关统计数据。结果样本医院团队合作与回报得分最高,在就业安全感、授权、组织承诺、自主性、员工间关系、信任、平等等方面得分较高;晋升、情绪完好状态和绩效管理等方面得分较低;团队合作、授权、信息支持与员工工作满意度和员工感受的病人服务正相关。结论我国医院管理实践中包含了大量高绩效作体系的内容,高绩效作体系与员工工作满意度呈正向关系,因此也适用于我国。
[Abstract]:Objective to evaluate the practice of human resource management in tertiary hospitals in Qingdao with high performance questionnaire. Methods the relationship between employee's job satisfaction and employee's job satisfaction was analyzed. Methods the relevant statistical data of staff's professional experience in 2 hospitals were collected by using the questionnaire of high quality and efficiency. Results the sample of hospital team cooperation and reward was obtained. Highest score. Higher scores in employment security, empowerment, organizational commitment, autonomy, employee relations, trust, equality, etc. The scores of promotion, emotional integrity and performance management were lower; Teamwork, authorization and information support are positively related to employee job satisfaction and employee perceived patient service. Conclusion Hospital management practice in China contains a large number of high performance systems. The high-performance system has positive relationship with employee's job satisfaction, so it is also applicable in our country.
【作者单位】：青岛大学附属医院脑科医院;潍坊市精神卫生中心;澳大利亚拉筹伯大学公共卫生学院;青岛大学医学院公共卫生教研室;
【分类号】：R197.32
【正文快照】： 高绩效工作体系(High Performance Work System,HP-1对象与方法WS)是国外医院普遍采用的人力资源管理模式,该模式强1.1调查对象调员工发展、技能培训、组织承诺、工作质量、充分发挥人本研究主要选取青岛市两家三级医院的工作人员作为调的潜质为特征。HPWS是医院内部高度一致

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