首都献血者精细化管理工作的探索

发布时间：2018-04-26 08:21

本文选题：精细化管理 + 献血者管理　；参考：《中国输血杂志》2014年04期

【摘要】：目的探索首都血源管理的精细化管理之路,招募和保留更多的献血者。方法应用精细化管理的理念,细分服务对象,建立固定献血者、稀有血型献血者、首都无偿献血志愿者三支队伍;细化服务手段,建立首都献血服务热线、首都献血服务网、首都献血服务远程视频指挥中心三个平台;细致人力资源,优化人员结构、提升人员素质、建立首都血源管理工作的人才队伍。结果 5年来首都献血者工作的探索发展始终坚持科学发展观以精细化管理的理论为指导,始终坚持适应首都医疗发展的宏观环境,始终围绕首都血液保障的刚性需求,把握血情顺势而为,以激活微观运行效率、调动人员积极性为核心,推动首都血源管理体系逐步建立健全三支特色队伍和三个技术平台,在保障人民身体健康、培养血源管理人才、引领首都血液事业发展方面发挥了积极作用。结论精细化管理是首都献血者工作的必经之路。
[Abstract]:Objective to explore the way of meticulous management of capital blood source management and to recruit and retain more blood donors. Methods three groups of blood donors, rare blood type donors, capital volunteer blood donors were set up, and the capital blood donation service hotline and the capital blood donation service network were established by using the idea of fine management, subdividing the service objects, establishing three teams of blood donors, rare blood type donors and capital volunteer blood donors, and establishing the capital blood donation service hotline and the capital blood donation service network. Capital blood donation service remote video command center three platforms; meticulous human resources, optimize the structure of personnel, improve the quality of personnel, establish the capital blood source management personnel team. Results in the past five years, the exploration and development of blood donors in the capital always adhered to the scientific development view, guided by the theory of fine management, always adhered to the macro environment of medical development in the capital, and always revolved around the rigid demand of blood security in the capital. To grasp the trend of blood situation compliance, to activate the micro-operation efficiency, to mobilize the enthusiasm of personnel as the core, to promote the capital's blood supply management system to gradually establish and improve the three special teams and three technical platforms, in order to ensure the health of the people. Training blood source management personnel, leading the development of the capital's blood industry has played an active role. Conclusion meticulous management is the only way for blood donors to work in the capital.
【作者单位】：北京市红十字血液中心血源管理科;
【分类号】：R457.1;R193.3

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