W课外辅导机构教师胜任力模型的构建及绩效评估应用

发布时间：2018-05-05 03:11

本文选题：W课外辅导机构教师 + 胜任力模型　；参考：《东华大学》2017年硕士论文

【摘要】：随着改革开放的不断深入,我国社会发展已经进入了一个新的阶段,再加以在此阶段中知识是经济创造的最主要推动力,所以我们也常将此阶段称之为知识经济时代。也正因此,我国的父母为了让孩子得以在这个时代具备安身立命的能力,而开始在孩子身上投资大量的财力物力,并将其送至各类辅导机构进行各种技艺的培训以避免其落于人后。在这种情况下,诸如W课外辅导机构的各类型中小学教育培训机构如雨后春笋般不断涌现,并呈现不断壮大的趋势,但在辅导机构蓬勃发展的过程中我们却不难注意到各机构对于人才的需求也正不断增加,换言之,即各辅导机构之间的人才竞争的激烈程度已经达到近乎白热化的阶段。而且,正如英国著名的经济学家伊斯坦珀提及的,在当今时代,如果企业没有尝试努力形成自身的核心竞争力,则难以抓住市场的机遇而实现快速发展,更有甚者则可能会被竞争激烈的市场所淘汰。具体至教育培训机构而言,如果要顺利形成具有特色的核心竞争力,则毫无疑问是需要通过提升负责专业课辅导的教师自身的胜任力来加以实现的。换言之,通过不断提升培训机构教师队伍专业技能的理论与方法,并进而优化完善符合教育培训机构所需要的选、用、育、培相结合课外辅导教师胜任力模式。不仅能够大幅度提升辅导教师的专业水平与工作能力,还能够借此以推动整个教育培训事业的健康蓬勃发展。有鉴于此,笔者试图通过以W课外辅导机构的辅导教师为本文的研究对象,并结合案例分析的方法以进行科学有效的实证研究,保证本文的研究结果科学而合理。具体而言,本文在立足于与该辅导机构的管理层和一部分能力较强的辅导教师的访谈,以对该公司的发展现状和发展战略有着一定程度的了解,再通过借助访谈的方式以了解该辅导机构的组织结构、岗位的设置以及人力资源的管理利用等内容,从而为建立适用于该辅导机构的科学合理的胜任力模型奠定重要的基础。而且在结合建立科学的胜任力模型以及对已有的访谈资料进行充分分析的基础上,笔者还专门向该辅导机构的管理层和辅导教师等发放了针对性较强的岗位胜任力的调查问卷,以便为胜任力模型的建立收集更多的数据资料。在此基础上,笔者决定将研究的重点集中在建立符合W课外辅导机构的教师岗位的胜任力模型,并在模型的基础上对辅导教师的绩效指标进行设计应用。为此,笔者采用了定性和定量分析的方法以对这些相关数据进行分析探讨,并结合该辅导机构的辅导教师岗位特性以建立其胜任力模型,且在最后将其实际运用并建立起人力资源管理体系中所常用的KPI指标体系以及完善现有的符合专职教师需求的晋升机制。最后,笔者在综合胜任力模型的建立和绩效标准考核的基础上,尝试为W课外辅导机构的教师的职业发展指明相应的方向。
[Abstract]:With the deepening of the reform and opening up, the social development of our country has entered a new stage, and in this stage, knowledge is the most important driving force for economic creation. So we often call this stage the era of knowledge economy. In this case, the various types of primary and middle school education and training institutions such as W extracurricular institutions have sprung up and are in a growing trend, but in tutoring. It is not hard to notice the growing demand for talent in institutions, in other words, the intensity of talent competition between the various coaching institutions has reached a nearly white hot stage. And, as the famous British economist, irstamper, has said, in today's time, if the business is not. In order to try hard to form its own core competitiveness, it is difficult to seize the opportunity of the market to achieve rapid development, and more likely to be eliminated by the competitive market. In other words, through the continuous promotion of the theory and method of professional skills of the training organization teachers, and then optimize and improve the competency model which meets the needs of the education and training institutions, with the combination of extracurricular tutors' competency model. Not only can the professional level of tutors be greatly improved. In view of this, the author tries to carry out a scientific and effective empirical study by taking the tutors of W extracurricular tutoring institutions as the object of this study and the method of case analysis to ensure that the results of this paper are scientific and reasonable. In this paper, this article is based on the interview with the management of the coaching institution and some tutors with strong ability, so as to understand the development status and development strategy of the company to a certain extent, and then through the way of interview to understand the organizational structure of the guidance institution, the setting up of the position and the management and utilization of human resources. It lays an important foundation for the establishment of a scientific and reasonable competency model applicable to the coaching institution, and on the basis of the establishment of a scientific competency model and the full analysis of the existing interview data, the author has also issued a specific targeted post to the management and tutors of the coaching institution. In order to collect more data for the establishment of competency model, the author decided to focus on the competency model of teachers' post in accordance with W extracurricular guidance institutions, and to design and apply the performance indicators of tutors on the basis of the model. The qualitative and quantitative analysis methods are used to analyze the relevant data and to build up their competency model with the tutorship's job characteristics of the coaching institution, and the KPI index system commonly used in the human resource management system, as well as the improvement of the existing professional teachers' demand, are established in the end. In the end, on the basis of the establishment of the comprehensive competency model and the assessment of performance standards, the author tries to point out the corresponding direction for the career development of the teachers of the W extracurricular coaching institutions.

【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：G522.72

【参考文献】