互联网企业多团队信任、协同行为与协同创新绩效关系的实证研究

发布时间：2018-03-28 23:08

本文选题：互联网企业多团队　切入点：信任　出处：《浙江工商大学》2017年硕士论文

【摘要】：近年来互联网企业飞速发展,由不同职责的子团队构成的,且各团队间存在高度互依性的多团队得到普遍应用。多团队系统中的信任影响着企业持续创造性的活动。将多团队理论应用在互联网企业中,了解其运行方式,有效管理其内部信任和协同行为,来促进企业创新,增强互联网企业竞争力。回顾有关多团队、信任、协同行为、协同创新绩效以及三者之间关系的国内外的文献,发现多团队环境下的,互联网企业多团队信任对协同创新绩效的影响,以及协同行为在其中发挥的传导作用,具有研究价值。因此,本研究探索了多团队信任、协同行为与协同创新绩效三者之间的关系,以及协同行为在两者之间的中介作用。本文选取互联网企业中的以产品为核心的多团队作为现实载体,通过问卷调查,运用结构方程模型验证了多团队信任两个维度、多团队协同行为三个维度、多团队信任与协同创新绩效之间的关系,为互联网企业多团队的建设提供理论基础。本研究的主要结论有:(1)在互联网企业多团队中,不同维度的信任对协同行为的影响作用不同。具体体现为:多团队情感信任与协调行为、公开交流行为和支持行为有显著的正向作用;同样多团队认知信任也能够促进协调行为和支持行为,但多团队认知信任对公开交流行为的正向作用并不显著;(2)在互联网企业多团队中,多团队协同行为对多团队协同创新绩效有显著的正向作用;(3)在互联网企业多团队中,多团队信任对于多团队协同创新绩效有显著的正向作用;(4)在互联网企业多团队中,多团队协同行为在多团队信任与多团队协同创新绩效中起到部分中介作用。
[Abstract]:In recent years, Internet enterprises have developed rapidly, made up of sub-teams with different responsibilities. The trust in the multi-team system affects the continuous creative activities of the enterprise. The theory of multi-team is applied to the Internet enterprise to understand how it works. Effectively manage its internal trust and collaborative behavior to promote enterprise innovation and enhance the competitiveness of Internet enterprises. Review the domestic and foreign literature on multi-team, trust, collaborative behavior, collaborative innovation performance and the relationship between them. We find that the impact of multi-team trust on collaborative innovation performance and the conductive role of collaborative behavior in multi-team environment are valuable. Therefore, this study explores multi-team trust. The relationship between collaborative behavior and collaborative innovation performance, and the intermediary role of collaborative behavior between them. The relationship between multi-team trust, multi-team collaborative behavior, multi-team trust and collaborative innovation performance is verified by using the structural equation model, which includes two dimensions of multi-team trust, three dimensions of multi-team collaborative behavior, and three dimensions of multi-team collaborative behavior. The main conclusion of this study is: (1) in the Internet enterprise multi-team, Different dimensions of trust have different effects on synergistic behavior, which are reflected in: multi-team emotional trust and coordination behavior, open communication behavior and support behavior have significant positive effects; The same multi-team cognitive trust can promote coordination behavior and support behavior, but the positive effect of multi-team cognitive trust on open communication behavior is not significant. Multi-team collaborative behavior has significant positive effect on multi-team collaborative innovation performance. (3) in Internet enterprise multi-team, multi-team trust has significant positive effect on multi-team collaborative innovation performance. (3) in Internet enterprise multi-team, multi-team trust has significant positive effect on multi-team collaborative innovation performance. Multi-team collaborative behavior plays an intermediary role in multi-team trust and multi-team collaborative innovation performance.
【学位授予单位】：浙江工商大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F49

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